HRM Exam #!

If an individual's behavior in the workplace creates an environment in which it is difficult for someone of a particular sex to work, it cannot be regarded as sexual harassment.

FALSE

Incumbents are the best source of information for a job analysis.

False

Research suggests that realistic job previews have a strong and consistent effect on employee turnover.

False

Which statement is true about the Civil Rights Acts of 1866 and 1871?

They were passed to further the 13th amendment's goal of abolishing slavery

Garin is an HR manager preparing a message to his company's employees, explaining the company's new policy of valuing diversity. Which statement should he use to express the best business case for valuing diversity?

A diverse workforce makes the company more competitive by providing insights into its diverse customers

Identify the type of case where most of the debate focuses on discriminatory consequences and the plaintiff need not prove an employer's intent to discriminate

Disparate Impact

Differing conduct toward individuals, where the differences are clearly based on the individuals' race, color, religion, sex, national origin, age, or disability status is termed as

Disparate treatment

__________ formally lay out the steps an employee may take to appeal an employer's decision to terminate that employee.

Due process policies

Which statement is true regarding KSAOs?

KSAOs are characteristics of people and are not directly observable

__________ states that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.

Employment at will

Identify the step that can be taken by an organization to enrich manufacturing jobs for its employees.

Give examples more authority to manage the production process

Identify the correct statement regarding the Occupation Safety and Health Act

If an OSH Act violation results in citations, an employer must post each citation in a prominent place near the location of the violation.

Identify the benefit of relying on internal recruitment sources.

Internal sources are generally cheaper and faster than other means

Which statement best describes job sharing?

It is a work option in which two part-time employees carry out the tasks associated with a single job

Identify the statement that characterizes the Age Discrimination in Employment Act.

It outlaws making employment decisions based on a persons age being over 40

Which of the following is an internal source of recruitment?

Job Postings

What is a basic difference between job specifications and job descriptions?

Job descriptions look at a jobs activities and job specifications look at the qualities needed to do the job

Identify the method that breaks down jobs into basic elements to rate them for their potential for harm or injury.

Job hazard analysis technique

Maxim is an HR manager at a large accounting firm. He hires and trains the firm's staff of recruiters. Maxim hires people with education in human resource management and a warm attitude that displays a positive interest in people. How else should he equip the recruiters so that they have success in this kind of work?

Maxim should equip recruiters with the kinds of information job applicants

According to Herzberg's two-factor theory, which factor would motivate individuals the most?

Meaningfulness of a job

An OSHA compliance officer visited the warehouse of CAM Worldwide to conduct an inspection. The inspector found several safety violations related to items that could tip over and fall. She discussed these violations with CAM Worldwide's facility supervisor and human resource manager. What is most likely to happen next?

OSHA gives the company a time frame within which to correct violations

A small company that manufactures special-order wood furniture has kept its employees busy on a 40-hours-a-week schedule for the past two years. The company just received a large contract from a Chinese company that is opening offices in the area. The Chinese company has given a month's time for completion of its order. To complete the contract in the required one month, the furniture company needs additional skilled labor on short notice. Which strategy might the company use if it wants to avoid this short-term labor shortage while finding a simple and cost-effective solution?

Overtime

In the context of evaluating the quality of a recruitment source, yield ratios express the

Percentage of applicants who successfully move from one stag of the recruitment and selection process to the next

Breyers, Bear, & Associates, a consulting firm, equips all of its employees with laptop computers, which they use at their desks and carry to client meetings. What ergonomic challenge may result from employees using these devices throughout the day?

Physical strain to wrists from improper positioning for typing

Identify the correct statement regarding reasonable accommodation.

Reasonable accommodation is typically provided in situations involving individuals with disabilities or different religious needs

Vino, an HR manager at Jacoby Beverages, identifies and attracts potential job seekers to his organization. In the context of HRM functions, Vino is carrying out the __________ process.

Recruiting

A manufacturing company, hit by a slump in demand, is experiencing a labor surplus. The company expects the market to improve in six months, and it does not want to lay off any of its employees. Which strategy is an equitable way to handle this issue and spread the burden more fairly?

Reduced work hours

Which arrangement would qualify as job rotation?

Support staff being trained in front-office functions through periods of alternating work arrangments

Which statement is true of self-managing work teams?

Team members usually share work assignments

SenatorsWhat is the name of the agency that is responsible for enforcing the executive orders that cover companies doing business with the federal government?

The Office of Federal Contract Compliance Programs

Sean works in the human resource department of a well-known and highly respected maker of athletic equipment. He suggests that the company expand its recruiting by placing job advertisements on popular websites for job seekers. However, his supervisor says this has become a poor use of the company's recruiting dollars. Which is the most likely reason for the supervisor's objection?

The company will be flooded with applications from individuals who are barely qualified

When Lily started working for Tough Guy Construction, two of her coworkers made a point of telling sex-related jokes around her, and they occasionally ran their fingers through her hair and suggested meeting up after work. Lily feels uncomfortable. What grounds would she have for complaining to the human resource department about her coworkers?

Their behavior could be considered creation of a hostile working environment

What is true of companies that use a "lead-the-market" pay strategy?

They pay more than the current market wages for a job

Someone who thrives in a highly structured environment might not be motivated by autonomy and would be a better fit for jobs with more supervision.

True

The Occupational Information Network uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for 1,000 broadly defined occupations.

True

Which process involves analyzing the tasks necessary for the production of a product or service?

Work flow design

Tyler has joined a start-up manufacturing company as its human resource manager. One of his first responsibilities is to make sure the company complies with the OSH Act. Under this law, what records must Tyler keep?

Work-related injuries and illnesses, with an annual summary of these

Orion Trucking had its human resource department set up an online suggestion program, and employees submitted 376 ideas for improving workers' safety and health. An assistant in the department entered all the responses into a database. What additional step would be most important to add to this safety program?

Working with management to ensure the company acts on the suggestions

Which term refers to an organization's active effort to find opportunities to hire or promote people in a particular group?

affirmative action

People who apply for a vacancy without prompting from an organization are referred to as

direct applications

Under the Uniformed Services Employment and Reemployment Rights Act of 1994, employers must reemploy workers who left jobs to fulfill military duties for up to __________ years.

five

GGT Ad Agency, an advertising firm, requires its employees to be at work between the hours of 11:00 a.m. and 2:00 p.m. This work rule allows employees to work additional hours before or after the time period in order to work the full day. Identify the job design method implemented in this scenario.

flextime

Which of the following best describes a phased-retirement program?

it refers to reducing both the number of hours older employees work as well as the cost of these employees

Amber wants to apply for a job vacancy. She calls the recruiter who advertised this vacancy to learn more about the job. The recruiter gives some background information about the positive and negative qualities of the job to Amber. Which term refers to the job information given by the recruiter

realistic job review

The industrial engineering approach is most likely to emphasize

streamlining jobs to make them simpler and more efficient

In the context of HR planning, implementation that ties planning and recruiting to an organization's strategy and to its efforts to develop employees becomes a complete program of

talent management

According to the Job Characteristics Model, what best describes task identity?

the degree to which a job requires completing a "whole" piece of work from beginning to end

Titan Info Group is a software consulting firm based in Redmond. The firm uses a standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs. In this scenario, Titan Info Group is using

the position Analysis Questionaire