HRMT 201
True or False. A competency refers to an area of personal capability that enables employees to successfully perform their jobs by achieving outcomes or accomplishing tasks.
True
True or False. Among the strengths of the business-embedded model is its customer orientation, customized solutions, and accountability for training outcomes.
True
True or False. An advantage of intangible assets is they contribute to a company's competitive advantage because they are difficult to duplicate or imitate.
True
True or False. Course objectives are more specific in terms of content and expected behaviors than program objectives.
True
True or False. Determining the cognitive ability requirements of a job is part of task analysis.
True
True or False. Giving employees choices regarding which training programs to attend maximizes motivation to learn.
True
True or False. Half of the 30 fastest growing occupations require a bachelor's degree or higher.
True
True or False. In practice, organizational, person and task analyses are not conducted in any particular order.
True
True or False. Regardless of their level in the company, all managers are expected to serve as spokespersons to other work units, managers, and vendors.
True
True or False. To manage successfully in a team environment, managers need to be trained in people skills.
True
True or False. Transfer of training refers to successful application of material learned in training to the job.
True
A process useful in needs assessment that is closely related to Total Quality Management is:
Benchmarking
All of the following except _____ capital are examples of intangible assets.
Creative
True or False. "For what jobs can training make the biggest difference in product quality or customer service?" is appropriate for upper-level managers to ask.
False
True or False. Communities of learning are groups of employees who work together, learn from each other and develop a common understanding of how to get work accomplished.
False
True or False. Data gathered from focus groups has the disadvantage of potentially threatening to employees and managers may use the information to punish rather than train.
False
True or False. Employee engagement is affected most by compensation and promotion.
False
True or False. Reading-to-lean skills searching for and reading information in manuals, books or charts.
False
True or False. Research shows that performance and learning in most jobs declines to some extent with the aging process.
False
True or False. Strategic development initiatives are very similar across companies since they represent best practices.
False
True or False. The labor force participation rate of people 55 and over will decrease between now and 2016.
False
True or False. The lesson plan overview translates the content and sequence of training activities into a guide that is used by the trainer to help deliver the training.
False
True or False. The link between new and previously learned knowledge is the external condition associated with motor skills.
False
True or False. The places a company prefers to obtain human resources to fill open positions is called assignment flow.
False
True or False. Top management supports training in many ways such as providing vision, serving as sponsor, governor and marketing agent but relies on experts and trainers for subject matter expertise and training.
False
True or False. Trainees would learn best by observing and imitating behaviors of models that are older, recognized experts.
False
In the needs assessment process, _____ analysis is usually conducted first
Organizational