IDLA SPEECH FINAL REVIEW

When considering the social penetration model, disclosures are considered deep if they are ________________.

significant or private

When you feel compassion for another person's predicament, thi is _________________.

sympathy

Citing Bill Gates on the topic of innovation

Testimony

People with ___________ are less willing to communicate, more likely to be critical of others and expect rejection from them, and more likely to be critical of their own performances and perform poorly when being watched.

low-esteem

A tool for helping to understand others accurately instead of assuming that your first interpretation is correct is called _________________.

perception-checking

It's important not to jump to conclusions, and to verify what others are saying. We can do this by ________________.

perception-checking

The term _______________ refers to episodes in which people snub those around them by paying attention to their phones instead.

phubbing

LaTonya is on a date with Dan. Dan has been polite and kind the whole night. He looks at her when she speaks and really seems to care about what she has to say. At the end of the night, he sneezes into his hand rather than in a napkin. LaTonya is really bothered and decides she won't go out with him again. This is likely because ________________.

we pay more attention to negative impressions than positive ones

Both men and women talk frequently about _______________.

work, family, and television

Which option best applies to metacommunication? a. It is often task-related. b. It is always indirect. :c. It often gets at underlying meanings. d. It is always interpersonal.

It often gets at underlying meanings.

The term ____________ describes how we develop an image of ourselves from the way we think others view us.

reflected appraisal

Sonja posted about her recent health struggles on Facebook and was grateful for all of the support from people who lived far away from her. She started to feel better about herself. This demonstrates that _________________.

social media can boost self-esteem.

Mary tends to think of herself as shy, thoughtful, serious and compassionate. These characteristics are known as

social traits

Mitch wants people to perceive him as attractive and socially engaged. So, he tends to only post carefully edited photos that make him seem perfect. When his close friends point out that this is not an accurate picture, what are they asking him to consider?

Being genuine matters most.

A communication pattern in which the parties slowly reduce their dependence on one another, withdraw, and become less invested in the relationship is called _______________.

an avoidance spiral

A deliberately vague statement that can be interpreted in more than one way is referred to as _________________.

an equivocation

A pattern in which disconfirming messages reinforce one another, often leading to a full-blown argument is called _______________.

an escalatory conflict spiral

The type of statement that cannot be proved or disproved is called _________________.

an opinion statement

Self-regulation and internal motivation are two of the five proposed dimensions of _______________.

emotional intelligence

The perception of membership in a group that is part of an encompassing culture is referred to as ________________.

coculture

The term _______________ refers to the emotional tone of a relationship.

communication climate

Messages that show you are valued are called _______________.

confirming responses

A _____________ focuses on the subject being discussed.

content message

Jelata and Heather are both engineers at the same company. Neither one of them is the boss of the other. Jelata tells Heather that she needs to finish her project by noon. What dimension of relational messages does this exemplify?

control

Mass media, significant others, expectations and ________________ are some of the factors influencing people's sense of self. Choose the best answer.

culture

The language, values, beliefs, traditions, and customs people share and learn are collectively referred to in the chapter as _________________.

culture

Janet knows her job very well. She considers herself an expert in her field. As a result, she is frequently able to help her co-workers. Even when someone has trouble understanding an idea, Janet doesn't think poorly of them. Chances are Janet ___________.

has high self-esteem

Kerry tends to take chances and initiate relationships with others and also tends to show affection to others. This is likely due to Kerry's _____________.

high self-esteem

Susan found herself facing criticism online from others yet it didn't seem to have a negative impact on her when she described the criticism to her friends. This is likely because Susan has __________________.

high self-esteem.

The communication strategies people use to influence how others view them is called ______________.

identity management

Communication scholars use the term ____________ to describe the degree of interest and attraction we feel toward and communicate to others.

immediacy

The prejudices and stereotypes that people have without being fully aware of them are referred to by the term _______ bias.

implicit

The label ______________ is used to describe others with whom we identify and are emotionally connected.

in-groups

Judy interviewed a recent college graduate named Steve who was perfectly qualified for the job, but she didn't hire him because he had a bit of a stutter. In this case, Judy was ________________.

more influence by the negative traits

Interpersonal relationships of any depth are virtually impossible if the individuals involved do not have much of a(n) ________________.

open area

James feels a connection with his teammates. This same connection is not felt for members of other teams. He has no emotional connection with them. The members of the other team are likely James' _________________.

out-group

The label ______________ is used to describe those we view as different and with whom we have no sense of affiliation.

out-groups

Bill and Ralph both work as cashiers for fast food restaurants. They are paid minimum wage. They are attending a black-tie party in an upper-class neighborhood. They drove there from the same part of town and they don't know each other. While they feel out of place there, they feel an understanding with one another. From what we know, what best explains why?

Socioeconomic status

A social construct originally created to explain biological differences among people whose ancestors originated in different regions of the world is called ________________.

race

James regards being a father to his new-born twins as the most important thing about him. He is therefore emphasizing one of his ______________.

social roles

Anna, a 75-year-old woman, tends to feel that she is less capable and older than her peers because others tend to treat her as incapable. This illustrates the harmful effects of _______________.

stereotypes

Sometimes we disclose how we honestly feel about our bodies and sometimes we don't. This is because of the private nature of ________________.

the perceived self

In the same day you may be a joking friend and a consoling parent. This is because ___________________.

we have multiple identities

Identity-related communication is a kind of drama in which we perform like actors and connect with other such actors trying to create their own characters—to improvise scenes in which our characters mesh. This is because _________________.

people differ in their degree of identity management.... maybe

Harriet knew who she wanted to vote for in the election, so she only talked with people who were going to vote for the same candidate. This is an example of the fact that _________________.

people gravitate to the familiar

Discussing a personal story about collecting Barbies when in elementary school

Anecdote

Janine has not been smiling much the past few days and her husband, Andy, feels that she may be upset. Andy feels like he should talk to her about it. If Andy used a perception check to ask Janine about how she's been, what is he likely to ask?

"I noticed you haven't been smiling much lately. I was wondering if something has been bothering you or whether you might be upset with me. Are we okay?"

Which of the following statements is an example of metacommunication? a. "Please try to do the dishes after dinner." b. "I'm going to be home late, so please start dinner without me." Selected: c. "I wish you'd ask me how my day was when we're having dinner." d. "Can you pick up dinner on your way home from work?"

"I wish you'd ask me how my day was when we're having dinner."

Adi and Liana are both from Indonesia. They have many things in common like language, traditions, values, and customs. Even so, Adi is still not close friends with Liana. They have different religious beliefs. Adi feels an emotional connection to people that share his religious beliefs and no affiliation to those who don't. Adi does feel an emotional connection to Miguel, although he is from South America, because they both share religious beliefs. What choice below best characterizes Adi's relationships with Liana and Miguel?

Adi is in an in-group with Miguel because they share religious beliefs and Liana is in an out-group with Adi because they do not share religious beliefs.

Elisa talks to her new friend Tom about her job, her interest in surfing, the type of movies she likes, and the places she likes to hang out. Considering the social penetration model, how would you classify her conversation?

It has breadth, but not much depth.

Which of the following encounters exemplifies interpersonal communication? Selected: a. After class, you share with your roommate your concerns about some upcoming assignments because you know he will be able to relate to your concerns. b. Later that night, you post an impassioned and opinionated comment to a news site online. c. You buy a coffee on your way to your morning class and say "thank you" to the barista as he hands you your drink. d. During class, you discuss course concepts with a group of other students you just met.

After class, you share with your roommate your concerns about some upcoming assignments because you know he will be able to relate to your concerns.

Adolescents typically experience what psychologists call a personal fable (the sense that they are different than everybody else) and imaginary audience (a heightened self-consciousness that makes it seem as if people are always observing and judging them), which can lead to some classic communication challenges. Which cocultural factor does this demonstrate?

Age and generation

Jorge is in line at the department store when he hears another customer complaining loudly. He has been unhappy with the customer service at this particular store as well and he really feels the guy's pain. How would you classify his reaction?

As empathy.

Ahmed has only been in the United States for a year and has not completely adjusted to new social norms. He notices his friend has had an acne breakout and says, "Your face looks terrible." His friend is very unhappy with the comment. What could Ahmed have done to better manage his identity to follow social rules?

He could have chosen not to say anything to avoid making his friend uncomfortable.

Rosa is from Honduras. Her upbringing there has greatly influenced the person she is today. Her father was also a great influence. He was stoic and brave and as a result she is too. Her father believed in her and encouraged her to be brave in the face of adversity. Now she believes she can be brave in almost any situation, and that confidence usually results in her success. Which part of this description conveys reflected appraisal?

Her father believed in her and that helped her to believe in herself.

Read the following dialogue and decide which option below it best represents."I guess you weren't able to make it. Did something come up? I never heard from you.""Yeah, I meant to be there, but my brother came by unexpectedly and sabotaged my day."

Identity management is collaborative.

George is introverted and finds it difficult to make face-to-face conversation. However, when George is online, he is able to compose long and highly revealing messages. This best illustrates which advantage of online communication?

Online communication can feel nonthreatening.

Which of the following statements is true? Selected: a. Online conversations may or may not be interpersonal, depending on how well you know the person. b. Interpersonal and intrapersonal communication are the same. c. All conversations will involve interpersonal communication. d. All task-related communication is interpersonal.

Online conversations may or may not be interpersonal, depending on how well you know the person.

Which of these statements is true of perception checking?

Perception checking minimizes defensiveness

Anton is the dependable employee at his job. He is always focused and serious at work. When he's with his friends, he's considered a carefree jokester who is chronically late. What below might best explain the difference?

We have multiple identities

Which statement is true of communication in online chat sites?

Young men are more likely to post flirtatious comments.

Interpersonal communication is most likely to occur between _______________.

a father and his youngest son, discussing potential options for college

In a series of ongoing exchanges, one person's confirming message leads to a similar response from the other person. The first person is then even more reinforcing in turn. This situation illustrates how _______________ works.

a positive spiral

Esperanza was predicted and expected to do poorly in a math class. At the end of the semester, Esperanza got an F in math. This is an example of ___________.

a self-fulfilling prophecy

A reciprocating communication pattern in which each person's message reinforces the other's is called _______________.

a spiral

Which of the following statements about identity management and social media is false? Selected:a. Self-esteem is boosted by posting unrealistically positive images of oneself.This answer is correct. b. It is important to try to be genuine on social media. c. Ultimately, confidence stems from showing the world "the real you." d. Healthy self-esteem can enhance resilience to things like cyberbullying.

a. Self-esteem is boosted by posting unrealistically positive images of oneself.

Many forms of online communication are _______________, meaning that they allow you to think about messages and then reply when you are ready.

asynchronous

The process of attaching meaning to behavior is called _________________

attribution

Which of the following statements is true? a. Euphemisms always make bad news easier to bear. b. Words are imprecise by nature. c. Equivocal understandings are usually intentional. d. Jargon has no benefits.

b. Words are imprecise by nature.

The area in the Johari Window that represents information of which you are unaware but that the other person knows is the ________________.

blind area

Which of the following statements about the way women and men communicate is true. a. When talking to other women, women tend to spend more time discussing recreational topics like technology and nightlife than men do among themselves. b. Women usually do most of the talking in professional settings. c. Women seldom report talking about work, movies, and television. d. Men and women speak roughly the same number of words per day.

d. Men and women speak roughly the same number of words per day.

Messages that deny the value of others have been labeled _______________.

disconfirming responses

Perspective taking, genuine concern, and _______________ are the three dimensions we can use to define empathy.

emotional experience

Self-regulation and internal motivation are two of the five proposed dimensions of

emotional intelligence.

The ability to re-create another person's perspective, to experience the world from the other's point of view is referred to as ________________.

empathy

Marie was very unhappy that her food came out cold at the restaurant and proceeded to yell at the waiter. Although John was not happy that Marie yelled at the waiter, he told her, "I can understand why you're upset. That happened to me last week!" This is an example of __________________.

endorsement

The degree to which a person identifies with a particular group, usually on the basis of nationality, culture, religion, or some other unifying perspective is called ________________.

ethnicity

The verbal and nonverbal ways we act to show a positive image of ourselves to others is called ________________.

facework

As of 2020, in the U.S. 98.8% of all pre-school/kindergarten teachers were women (bls.gov). This is an example of a ______________ occupational role.

gender

Jared tends to focus on solving problems and accomplishing tasks when speaking. This is known as a(n) ______________ use of language.

instrumental

When people from different cultures and cocultures encounter one another, ______________ occurs.

intercultural communication

The specialized vocabulary that functions as a kind of shorthand for people with common backgrounds and experiences is called _________________.

jargon

Social scientists use the term ________________ to describe messages that refer to other messages.

metacommunication

Tom tells Sue, "The tone in your voice when you speak to me sounds resentful. Was it something I said that upset you?" This is an example of ________________.

metacommunication

Language that involves subtle, everyday messages that may or not be meant to stereotype or demean other people is categorized as

microaggressive

A _____________ conveys the affective and social relationship between two or more individuals.

relational message

Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type?

relative

Karen holds Kelly in really high esteem, but she doesn't really like her. What dimension of relational messages does this exemplify?

respect

Laura is from New Hampshire and she doesn't feel like she has much in common with people from the southern U.S. She can't get past the southern drawl they use and their slow speaking pace. She sees this as a big difference. She places a lot of weight on the way southerners speak. This could be referred to as __________________.

salience

Social scientists use the term _______________ to describe how much weight we attach to cultural characteristics.

salience

The Johari Window is a way of representing how _______________ operates.

self-disclosure

The process of deliberately revealing information about oneself that is significant and that would not normally be known by others is called _______________.

self-disclosure

Brandt is very muscular, but thin. This makes him feel like a weakling when he's around his bodybuilder friends at the gym. He feels this way because of his ______________.

self-esteem

A ____________________occurs when a person's expectation of an outcome, and their subsequent behavior, make the outcome more likely to occur than would otherwise have been the case.

self-fulfilling prophecy

Ashley gives a speech to the school board and stumbles on her words. The next time she speaks to the school board, she expects to stumble on her words again, which makes her nervous. Her nervousness causes her to stumble on her words again. This is likely a result of __________________.

self-fulfilling prophecy

If you find explanations outside yourself when you suffer a setback, but tend to blame others' problems on their personal flaws, you are exhibiting _______________.

self-serving bias

A person whose opinion is important enough to affect one's self-concept is called __________________.

significant other

Lorie has a teacher whose opinion she highly values. This shows the importance of a __________________.

significant other

Terms such as sick and tight may be interpreted by members of your in-group as compliments, but other people are likely to see them as insults. This is because ____________ differ(s) from group to group.

slang

The language used by a group of people whose members belong to a similar coculture or other group is called _________________.

slang