INTB 3355 SmartBook Module 3: Sociocultural Forces

According to the tenets of ______, all who profess their faith in the Resurrection of Jesus will be received into heaven after death.

*Christianity

Select all that apply According to Kluckhohn and Strodtbeck, which of the following are among the universal problems to which all cultures offer solutions? (Check all that apply.) What are the preferred forms of human activity? What sorts of relationships should exist among individuals? What is the best way to think about money? What relationship should people have with nature? What is the basic nature of humans?

*What are the preferred forms of human activity? *What sorts of relationships should exist among individuals? *What relationship should people have with nature? *What is the basic nature of humans?

When Milli explained to a France-based company that her U.S.-based firm would provide all of the necessary financial documentation to prove its worth, she was taken aback when the French company said they would prefer to know who the treasurer of her company was for the past ten years. This example shows how culture can affect the Blank______ area of a company.

*accounting

The sense of beauty and taste within a culture is known as its ________.

*aesthetics

Cultural are contradictions in a culture's values.

*paradoxes or paradox

According to Trompenaars, which culture tends to be relationship-based and considers the context before they apply the rule?

*particularist

Select all that apply What two things should be kept in mind while analyzing cultural frameworks? Analyzing cultural frameworks is only the beginning of understanding the complexity of cultures. Managerial skills are not culturally specific. Business techniques practiced in one culture can generally be practiced in multiple cultures. One's own culture functions as an implicit reference point for comparison.

*Analyzing cultural frameworks is only the beginning of understanding the complexity of cultures. *One's own culture functions as an implicit reference point for comparison.

Which religion has many denominations and shares a belief that there is one God who is revealed through human history?

*Christianity

Select all that apply Which of the following are examples of cultural paradoxes? (Check all that apply.) Costa Rica is a high-context culture, yet it prefers automated tellers to real tellers. Japanese have low tolerance for ambiguity, yet their contracts have ambiguous clauses. U.S. culture is considered individualistic, yet the United States has the highest rate of charitable giving. U.S. managers have low tolerance for ambiguity but they write very specific contracts.

*Costa Rica is a high-context culture, yet it prefers automated tellers to real tellers. *Japanese have low tolerance for ambiguity, yet their contracts have ambiguous clauses. *U.S. culture is considered individualistic, yet the United States has the highest rate of charitable giving.

Select all that apply What three features are associated with the anthropologist's view of culture? Individuals are born with a culture. Culture defines the boundaries of different groups. Culture is shared, patterned, and mutually constructed. The various aspects of culture are interrelated. Culture is based on interpersonal dynamics.

*Culture defines the boundaries of different groups *Culture is shared, patterned, and mutually constructed *The various aspects of culture are interrelated

What gives foreign sellers a competitive edge in the culture in which they are selling their goods?

*the ability to speak the local language

Edward Hall's cultural framework is based upon ______.

*the context of the communication pattern

Select all that apply Which of the following were Hofstede's original four cultural dimensions? (Check all that apply.) uncertainty avoidance pragmatic-normative individualism-collectivism indulgence-restraint masculinity-femininity power distance

*uncertainty avoidance *individualism-collectivism *masculinity-femininity *power distance

According to Trompenaars, which culture tends to be rule-based and applies those rules to all people in all situations?

*universalist

Cultural values play key roles in motivating and evaluating employees. This statement is an example of culture affecting which business function?

*human resources

Jensen was surprised to learn that the company to which she was applying hires only graduates from Ivy League schools. This example demonstrates how culture can impact ______ in business.

*human resources

The human-made objects created by a culture are called _______ culture, or artifacts.

*material

True or false: Leadership styles tend to remain constant across cultures

*False [The role and function of leaders vary across cultures]

Natalie planned to purchase Belgian chocolate during her visit to Brussels because Belgian chocolate has a worldwide reputation for quality. The chocolate Natalie plans to purchase is an example of a(n) ______.

*artifact

Kylie told the marketing team that it wouldn't make sense to try and market their company's new frozen meal product line in parts of South Africa because the consumers didn't have electricity, much less refrigeration. Kylie is demonstrating ______.

*cultural awareness

Select all that apply What are the two kinds of social groups or institutions in which societies structure its social relationships? free association religion kinship material culture

*free association *kinship

True or false: Hofstede's cultural dimensions support the idea that a management technique that is appropriate in one national culture is generally appropriate in another.

*False [According to Hofstede, a management technique that is appropriate in one national culture is not necessarily appropriate in another]

Select all that apply Which scenarios would be included in Edward Hall's definition of context in a culture's communication? (Check all that apply.) Helen will do her presentation after Connor but before Jeremy. Liam slumped over the podium as he gave his presentation. Trina will be talking to the group about recent environmental concerns. Tyler started his speech at the back of the room and moved toward the front as he finished.

*Helen will do her presentation after Connor but before Jeremy. *Liam slumped over the podium as he gave his presentation. *Tyler started his speech at the back of the room and moved toward the front as he finished.

A culture's accounting controls directly relate to its assumptions about people's basic nature. If a firm maintains tight control over its employees throughout the organization, this suggests what about the culture?

*It has low levels of trust

Which statements about gift giving in international business are false?

*It is often seen as a bribe

Select all that apply Which of the following describe a global mind-set? (Check all that apply.) It requires a willingness to deal with complexity. It requires the ability to view the world from a homogeneous perspective. It requires an openness to diversity. It requires the ability to pull ideas together across boundaries created by diversity.

*It requires a willingness to deal with complexity. *It requires an openness to diversity. *It requires the ability to pull ideas together across boundaries created by diversity.

Select all that apply Which of the following are included in Kluckhohn and Strodtbeck's values framework? (Check all that apply.) Relationship with money Modes of human activity Relationships among people Evaluation of human nature Relationship to nature

*Modes of human activity *Relationships among people *Evaluation of human nature *Relationship to nature

Kendrick was surprised when the vendor from a Japan-based company called him and said they were not interested in doing business with Kendrick's U.S. manufacturing facility. The vendor explained that they'd had only had one discussion with Kendrick on the phone, and it was not sufficient to establish a relationship. What rule of thumb did Kendrick fail to consider?

*Slow down

Select all that apply Which three are rules of thumb for doing business across cultures? Be ethnocentric. Slow down. Manners are important. Don't be too trusting. Be prepared.

*Slow down. *Manners are important. *Be prepared.

Which statement is accurate regarding the effects of culture on leadership?

*The role, function, and traits of leaders vary by culture

Select all that apply Select from the following those four which are considered to be cultural frameworks. Maslow's hierarchy of needs Trompenaars's seven dimensions Hofstede's six dimensions Kluckhohn and Strodtbeck's cultural orientation Edward Hall's high context and low context Herzberg's two-factor theory

*Trompenaars's seven dimensions *Hofstede's six dimensions *Kluckhohn and Strodtbeck's cultural orientation *Edward Hall's high context and low context

True or false: According to the anthropologist's view, culture is a learned phenomenon.

*True [The anthropologist's view is based on the idea that culture is learned; We are not born with culture]

In which country does transparency and price drive the procurement process?

*United States

Natalie knew her company could sell its bicycles in England, but she wanted her marketing team to learn more about how consumers in England use bicycles: Do they ride them to work, or do they ride bicycles just for pleasure? What aspect of marketing is Natalie concerned with?

*culture

What does anthropologist Marcel Mauss state is a way to acknowledge interrelationships and obligations within a society?

*giving gifts

A mind-set includes an openness to diversity along with an ability to pull ideas together across boundaries created by that diversity.

*global

The most obvious and distancing cultural distinction associated with newcomers to international business is ______.

*language

Select all that apply In which four forms are a culture's aesthetics are expressed most intentionally? language music art government folklore drama

*music *art *folklore *drama

When Nestor's U.S.-based company purchased a manufacturing facility in China, the company decided to increase the output of the facility by adding an overnight shift. The workers refused to work the overnight hours and eventually the U.S. owner agreed to return to a regular work schedule and output levels dropped. Which aspect of business is being affected by culture?

*production

Sociologists state that kinship and free association are two kinds of ______.

*social groups