Interpersonal Skills & I-Messages

What is an "I" Message?

A way of expressing ones thoughts and emotions.

Name the uses of Interpersonal Communication

Give and collect information Influence the attitudes and behavior of others Form contacts and maintain relationships Make sense of the world and our experiences in it Express personal needs and understand the needs of others Give and receive emotional support Make decisions and solve problems Anticipate and predict behavior Regulate power

What are some strategies to help develop interpersonal skills?

Learn to listen Choosing words carefully Understanding why communications fail Relaxing Clarity Being Positive Empathizing Understanding stress Learn to be assertive Reflect and Improve Negotiate Working in Groups

What are Interpersonal Skills?

The life skills used every day to communicate and interact with other people; individually and groups.

When are interpersonal skills needed?

They are needed in offices and interactions with every one involved in a persons life.

What are problems that affect the context of communication?

Timing Location Misconceptions

Types of Interpersonal Skills:

Verbal Communication Non-Verbal Communication Listening Skills Negotiation Problem Solving Decision Making Assertiveness

How are "I" Messages expressed?

With a soft voice and statements tat begin with, "I feel..." or "I'm upset because...", etc.

What is Interpersonal Communication?

face-to-face communication

What are the elements of interpersonal communication?

the communicators the message noise feedback context channel

When are I- Messages needed?

they are needed in situations to express ones feelings. They are needed to communicate with people that mean something to one other.