Intro to business Unit 2 36-70

The ______ approach is particularly appropriate when users need to feel involved and have the power to effectively resist the proposed change.

Participation

Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Right Act.

True

The idea underlying Lenovo's fu pan method is that managers should review every decision they make to improve the next one.

True

The organizational structure is the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated.

True

Prejudice is to ______ as discrimination is to ________.

attitude; behavior

________ systems schedule materials to arrive at a company just as they are needed on the production line.

Just-in time inventory

The functional, ______, and _____ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

divisional; matrix

Risk propensity refers to the willingness to undertake risk with the opportunity of gaining an increased payoff.

True

The essence of formulating strategy is choosing how the organization will conform to become like its key competitors in the industry.

False

The functional structure is appropriate when the primary goal is innovation and flexibility.

False

The large-group intervention approach to culture change leads to incremental changes.

False

Organ Rentals most likely uses a _______ structure.

Functional

"The Brain" can best be described as a.

skunkworks

The Family and Medical Leave Act requires employers to provide up to ______ weeks unpaid leave for childbirth, adoption, or family emergencies.

12

Successful change requires that organizations be capable of both creating and implementing ideas, which means the organization must learn to be ________.

Ambidextrous

Which of the following approaches to change implementation is Harry using?

Coercion

Strategy ________ refers to the use of managerial and organizational tools to direct resources toward achieving strategic outcomes.

Execution

Research shows that companies with several senior-level female executives underperform financially and organizationally in comparison to those without senior-level female executives.

False

Service technology is characterized by limited customer contact.

False

The Equal Pay Act Prohibits difference in pay on account of race.

False

This example demonstrates which of the following factors affecting women's careers?

Opt-out trend

The _______ delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization.

Organization chart

The ______ model closely resembles the real environment in which most managers and decision makers operate.

Political

The horizontal linkage model is particularly useful when ______.

Rapid development and commercialization of new products and services is involved

She is at which of the following stages of the managerial decision making process?

Recognition of decision requirement

This example highlights which of the following dividends of well-managed workplace diversity?

Reduced costs associated with high turnover, absenteeism, and lawsuits

The highest level of horizontal coordination is ______.

Relational coordination

What did Stephanie's coworker use in his comment to Stephanie?

Stereotype

Reasonable yet highly ambitious and compelling goals that energize people and inspire excellence are called _______ goals.

Stretch

Recruiters are now viewing the profiles and pictures of candidates on social networking sites such as Facebook.

True

Some companies hire competitive intelligence professionals to scan the external environment and provide data and research on relevant domestic and global trends.

True

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

True

Team building is to ____ as survey feedback is to ____.

enhancing group success; problem solving

Stereotyping is to____ as valuing cultural differences is to ____.

false assumptions; scientifically verified differences

Small-batch technology organization is best described as ______; mass production technology organization is best described as _______; continuous process technology organization is best described as ______.

organic; mechanistic; organic