Intro to Hospitality Chapter 9

What organization supports the World Tourism Organization? A) United Nations B) Automobile Association of America C) Hotel Motel Association D) United States

A) United Nations

The airline industry, like other segments of the hospitality industry, rely on ________ markets as a source of business. A) feeder B) economic C) international D) central

A) feeder

Travel in the middle ages was mostly for A) religious reasons B) health C) pleasure D) education

A) religious reasons

Business travelers stay over a Saturday night when they travel in order to A) take advantage of lower airfares B) have quiet time to complete essential work tasks C) take advantage of lower weekend hotel rates D) have a long weekend on the company's budget

A) take advantage of lower airfares

Most cruise ships are registered under a foreign flag or government because A) the taxes are either very low or non-existent B) foreign government visas are easier to obtain C) most cruise ship passengers originate in foreign countries D) the U.S. limits the size of cruise ships

A) the taxes are either very low or non-existent

Rail travel in the United States was established around A) 1910s B) 1830s C) 1870s D) 1930s

B) 1830s

The leading international organization in the field of travel and tourism is A) World Trade Organization B) World Tourism Organization C) Worldwide Tour Operations D) Western Tours Organization

B) World Tourism Organization

One of the greatest influences on tourism is A) geography B) airlines C) national tourism D) interdependency

B) airlines

Interdependency between various segments of the hospitality industry means A) tourism has little effect on other segments of the industry B) each segment, to an extent, depends on another for business C) when airlines lower fares, tourism increases D) all segments are very independent and do not rely on one another at all

B) each segment, to an extent, depends on another for business

New money spent by tourist and then re-spent by hotels and restaurants in the community for goods and services is known as A) disposable income B) the multiplier effect C) the ripple effect D) a tax exemption

B) the multiplier effect

The pleasure traveler constitutes what percentage of the rental car market? A) 40% B) 20% C) 30% D) 10%

C) 30%

Which of the following would be considered business travel? A) River boat excursion B) Gaming C) Trade shows and expositions D) Ecotourism

C) Trade shows and expositions

Ecotourism refers to A) visiting areas of a country that have the greatest impact on the economy B) geological digs for a fee C) an emphasis on nature and native cultures D) dude ranches

C) an emphasis on nature and native cultures

The largest expense for most airlines is A) landing fees at airports B) the cost of airplanes C) labor D) the cost of fuel

C) labor

The benefits of the hub-and-spoke system include all of the following EXCEPT: A) passengers can travel from smaller city to smaller city via the hub B) passenger loads can be maximized C) larger capacity planes can be used D) airlines can provide services at lower costs

C) larger capacity planes can be used

The following are all considered part of the social and cultural impact of tourism on destinations EXCEPT: A) heightened cultural awareness B) pollution C) lower rates of employment D) damage to cultural artifacts

C) lower rates of employment

What is the breakeven point of airlines? A) 80.4% B) 90.2% C) 82.6% D) 84.6%

D) 84.6%

The world's largest travel market is A) Italy B) United States C) France D) Asia Pacific

D) Asia Pacific

Travel agents A) act in the same capacity as tour operators B) promote tours and trips that they plan and organize C) bring together tourists and rental companies D) are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels

D) are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels

Since the recent economic recession, business travelers A) stay shorter periods of time yet spend more money B) spend more time traveling to cities in the U.S. C) stay longer and spend more money D) continue to spend less money

D) continue to spend less money

Travel is on the increase and expected to continue to increase in the coming years due to A) fewer college graduates B) increased cost of travel C) lower incomes D) longer life span

D) longer life span

Tour operators A) act in the same capacity as travel agents B) are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels C) bring together tourists and rental companies D) promote tours and trips that they plan and organize

D) promote tours and trips that they plan and organize

When major airline carriers eliminated unprofitable routes, it was replaced with A) alliance or partner airlines B) Amtrak C) rental cars D) the hub and spoke system

D) the hub and spoke system

The greatest global employment opportunity is A) computer systems B) education C) health D) tourism

D) tourism

A person who spends less than a year traveling to places other than their usual environment is known as a A) resident B) traveler C) sightseer D) tourist

D) tourist