Introduction To Communication 102 Midterm Test

Many people in the office enjoy talking to Bernice about issues with their clients because she always shows she is listening by nodding her head and making direct eye contact. Bernice's actions are an example of:

Active listening

Attempting to completely eliminate your anxiety about public speaking is counterproductive because:

All the above / All Options are Correct

What nonverbal code is violated in this example: Janice shows up 20 minutes late to an interview. The interviewer refuses to speak to Janice and now Janice is afraid she won't get the job. What nonverbal code has Janice violated?

Chronemics

A powerful way that communication shapes the self is the self-fulfilling prophecy. Which of the following best describes a self-fulfilling prophecy?

During music practice, the conductor informs Sally that she is repeatedly missing the same note. Sally tells herself she will miss the same note in the musical recital. During the recital, she misses the same note that she told herself she would miss.

Which is NOT an example of mass communication?

Emailing a friend

When considering what the meaning of a message is, what is referred to by considering relational context?

Expresses the relationship between communicators.

Which stage of group development is characterized by socially polite exchanges?

Forming

Which of the following statements demonstrate that Adam is taking responsibility for his thoughts and feelings?

I feel hurt by what you are saying

Bernard and Shea have decided to move in together after much deliberation. What relational stage are they engaged in?

Integrating

Wesley and Anne have given each other nicknames like "Studmuffin" and "Buttercup." What relational stage are they engaging in?

Intensifying

Cognitive restructuring refers to the process of reframing what types of thought?

Irrational

The term referring to body position and motion is _________.

Kinesics

What nonverbal code is violated in this example: Janice makes a funny face at you in class from across the room. You raise your eyebrows and wave, but are not sure why she would being making a face at you. What nonverbal code has Janice violated?

Kinesics

The practices and expectations of the group are solidified during which stage of group development?

Norming

During an argument, when Lisa tells her partner Janet, "It's not what you said, it's how you said it," Lisa is upset with Janet's use of ______.

Paralanguage

Ann says, "I'm really bummed out about not getting any job offers." Her roommate, Garcelle, responds, "Sounds as if you're feeling pretty low about the response so far." Garcelle's communication is an example of __________.

Paraphrasing

Caitlin is angry with her boyfriend, so she refuses to sit near him in the car or let him walk close to her. To communicate her anger, Caitlin is relying on ________.

Proxemics

In what stage of group development do group members struggle to determine where they fit in the groups' structure?

Storming

Which of the following is NOT true regarding the communication of groups with an appropriate level of cohesion?

They experience less anger and tension.

All of the following are methods of decreasing groupthink except ___________.

discouraging the expression of dissenting opinions

Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________.

group

Nonverbal communication involving touch is called __________.

haptics

Which of the following are the five forms of communication discussed in class?

intrapersonal, interpersonal, group, public speaking, and mass media

To say that language ambiguous means __________.

it doesn't have a clear-cut, precise meaning

The process of communication means__________.

our interactions with others are ongoing and dynamic

Groups consisting of close family and friends are called:

primary groups

Paul is still not entirely sure how smart he is, so he asks other students in his first grade class how they did on a test. After checking with 5 other children, Paul realizes he did better than any of them and Paul concludes he must be pretty smart after all. The process by which Paul reached this conclusion is _________.

social comparison

The major distinction between the transmission and interactive model is ____________.

the interactive model includes feedback, or a response message

The statement that communication is systemic means that __________.

the various parts affect each other