IO Psych Exam 1 (Chapters 1, 2, and 4)
(Chapter 4) What is cognitive task analysis? a. A method of distilling job performance into measurable units. b. A precursor to the think-aloud protocol. c. A job analysis method that focuses on specific tasks. d. A technique used to quantify job analysis information.
A method of distilling job performance into measurable units
(Chapter 1) Which era does "stress management" most likely fall under? a. Cognitive Revolution b. Rapid Growth c. Change in Focus d. Infancy
Cognitive Revolution
(Chapter 4) A help-desk operator's performance at Chips and Bytes Computer Company is evaluated by assessing the number of calls he takes on any given day. The other aspects of his job (e.g., customer satisfaction) are not included. The resulting performance measure would be considered a(n) a. Actual criterion b. Ultimate criterion c. Contaminated criterion d. Deficient criterion
Deficient criterion
(Chapter 4) According to Campbell, which of the following is a performance component that is essential at some level for every job? a. Demonstrated effort. b. Motivation. c. Personal accountability. d. General proficiency.
Demonstrated effort
(Chapter 2) Dr. Brown is conducting a scientific experiment and has randomly assigned the participants into two training groups, which receive training programs. What type of research design is Dr. Brown using? a. Quasi-experimental design b. Experimental design c. Non-experimental design d. Survey design
Experimental design
(Chapter 1) Who was the father of Industrial Psychology? a. Wilhelm Wundt b. Hugo Munsterberg c. James Cattell d. Harry Hollingworth
Hugo Munsterberg
(Chapter 2) Each of the following is directly related to increasing the extent to the results of a study can be generalized to a larger population except: a. Collecting data at several different points in time. b. Using a representative sample of the population being studied. c. Making the sample size larger. d. Collecting data from many different organizations.
Making the sample size larger
(Chapter 2) Dr. Groeneveld is not able to include any treatments or conditions in an investigation of a new pay plan. Instead, he is gathering information about the effects of a new pay plan and making systematic observations about changes in performance based on this new pay plan. This type of research would best be classified as a(n) a. Quasi-experimental design b. Experimental design c. Non-experimental design d. Survey design
Non-experimental design
(Chapter 2) In I-O psychology, field studies are often non-experimental in design. All of the following help explain the popularity of non-experimental field studies except: a. The extent to which a laboratory experiment can reasonably simulate "work" is limited. b. Laboratory experiments are more likely to use samples that are not representative of the population to which I-O psychologists would like to generalize. c. Non-experimental designs in the field are most effective in leading to causal explanations. d. In the field, workers can seldom be randomly assigned to conditions or treatments.
Non-experimental designs in the field are most effective in leading to casual explanations
(Chapter 4) All of the following may be potential distorting influences in job analysis data collection except: a. The desire to make one's own job look more difficult. b. Objective reporting by the SME. c. The desire of the SME to conform to what others report. d. Mere carelessness.
Objective reporting by the SME
(Chapter 2) ___________ methods rely heavily on tests, rating scales, questionnaires, and physiological measures, while ___________ methods of investigation generally produce flow diagrams and narrative descriptions of events or processes. a. Objective; Subjective b. Subjective; Objective c. Qualitative; Quantitative d. Quantitative; Qualitative
Quantitative; Qualitative
(Chapter 4) All of the following are circumstances of today's workplace that seem to require adaptive performance except: a. Reliance on the status quo b. Globalization c. Changing technologies d. Corporate restructuring
Reliance on the status quo
(Chapter 4) All of the following are aspects of organizational citizenship behavior except: a. Altruism toward individuals in the organization b. Responsibility c. Generalized compliance d. Altruism toward groups within the organization
Responsibility
(Chapter 2) All of the following methods are common to all sciences except: a. Science depends on data. b. Science sets out to prove theories or hypotheses. c. Science must be communicable, open, and public. d. Scientists should be objective and not influenced by biases or prejudices.
Science sets out to prove theories or hypotheses
(Chapter 1) A well-rounded I/O psychologist would describe themselves as a(n)... a. Academic-scholar b. Scholar-worker c. Researcher-investigator d. Scientist-practitioner
Scientist-practitioner
(Chapter 2) All of the following are characteristics that can be used to describe a score distribution except: a. Mean b. Significance c. Skew d. Median
Significance
(Chapter 1) All of the following studies examined productivity in the workplace except: a. time and motion b. revery obsession c. Hawthorne studies d. Stanford-Binet
Stanford-Binet
(Chapter 4) All of the following are purposes of a job analysis except: a. To determine the necessary human attributes. b. To determine how tasks are carried out. c. To decide who to hire for a position. d. To understand the important tasks of a job.
To decide who to hire for a position
(Chapter 1) Which of the following is likely studied in Personnel Psychology? a. Motivation b. Training c. Leadership d. Stress
Training
(Chapter 2) Dr. Young is in the process of combining information from multiple sources to test a theory. According to Rogelberg and Brooks-Laber (2002), this approach is referred to as a. Triangulation b. Unification c. Mergence d. Convergence
Triangulation
Who was the "OG" in I/O Psychology? a. Wilhelm Wundt b. Hugo Munsterberg c. James Cattell d. Harry Hollingworth
Wilhelm Wundt
(Chapter 2) A correlation of r = -.79 indicates that there is a a. high negative association between two variables. b. high positive association between two variables. c. low negative association between two variables. d. low positive association between two variables.
a high negative association between two variables
(Chapter 4) Sheryl is frustrated with her job and, in recent weeks, has been sabotaging the projects of her coworkers. This is an example of a. revenge b. performance monitoring c. hostile action d. counterproductive behavior
counterproductive behavior
(Chapter 2) Inferential statistics are used to: a. extrapolate data into the future. b. compare the results of different analyses. c. reveal patterns in a set of data. d. draw a conclusion based on results from sample data.
draw a conclusion based on results from sample data
(Chapter 1) The Hawthorne studies were used to examine the effects of: a. revery obsession b. mass group testing c. manipulating workplace lighting d. time and motion
manipulating workplace lighting
(Chapter 4) John works at Lunar Company as an administrative assistant. He often volunteers to do additional tasks to help others and consistently puts in extra effort in completing his own tasks. This is an example of a. organizational citizenship behavior. b. task performance. c. adaptive performance. d. overall performance.
organizational citizenship behavior
(Chapter 1) Motivation, stress, leadership, and teamwork are addressed by: a. personnel psychology b. industrial technology c. human engineering d. organizational psychology
organizational psychology
(Chapter 4) All of the following are direct determinants of job performance except: a. motivation. b. procedural knowledge and skill. c. personality factors. d. declarative knowledge.
personality factors
(Chapter 1) I-O Psychology is defined as: a. the influence of an individual's personality on work and non-work behaviors. b. the application of psychological principles, theory, and research to the work setting. c. the concept of contextual work and organizational citizenship behavior. d. the study of ways to maximize productivity.
the application of psychological principles, theory, and research to the work setting.