IO Psych Final

If a researcher quantitatively integrated the results of 40 studies on a given topic, then the research method most likely used was

A meta-analysis

What is a compressed workweek?

A schedule of work hours that typically involves more hours per day and fewer days per week.

Which of the following is an example of predictor and criterion variables?

A student's high school GPA is used by college admissions to predict college GPA

Which of the following criteria a subjective measure of performance for a waitress?

A supervisor's rating of dependability

Your text outlines three types of needs analysis. Which of the following is NOT referred to by your text as a needs analysis?

Demographic

A Solomon Four Groups Design attempts to do all of the following except:

be more practical than other designs

Which of the following is most likely to be a "core competency" for employees in an organization?

exhibit high levels of professional integrity

Knowledge is defined as:

specific types of information people need to perform a job

Negative effects of psychological contract breaches:

strengthen over time

The basic units of work that are directed toward meeting specific work objectives are:

tasks

Which of the following did not contribute to the creation of teams to accomplish work?

teams accomplish more work than individuals

Which of the following is not a symptom of misalignment in performance management?

the organization is pulled toward the right (e.g., becomes extremely conservative)

The idea that not all training will be beneficial to all people within an organization encompasses the analysis of:

the person

Licensing of I/O psychologists is controversial because:

they are not health care providers

Elton May is considered a founder of what movement emphasizing individual needs, informal groups, and social relationships as the primary bases for behavior within organizations?

human relations movement

When assessing whether candidates "have what it takes" to perform the job duties, we are assessing:

person-job fit

Team halo effect refers to:

when things go well, teams are credited for success even when individuals may deserve it

The results of a(n) _____________ should determine how much importance the physical ability test has in the overall assessment of candidates:

work analysis

The predictive validity of peer evaluations in forecasting a criterion (as who will pass a rigorous training program) are typically in what range?

.40 - .50

What statistical level of reliability is typically regarded as minimally acceptable for psychological assessment?

.70

Empirical studies on the effectiveness of top-grading to make organizations more efficient reveal top-grading is effective when used for how many years

1-2

Approximately how much of what employees know about their work is attributable to formal organizational training?

10%

What year witnessed the publication of the scientific journal most representative of I/O psychology (Journal of Applied Psychology) and a worldwide influenza outbreak that killed 20 million people?

1917

In what decade did "industrial psychology" officially become "industrial/organizational psychology?"

1970s

When using the paired-comparison method of performance appraisal, how many comparisons will be made if there are 8 employees to evaluate?

28

Approximately how many tasks are required to describe most jobs?

300-500

Approximately what percentage of U.S. employees engage in shift work?

40%

Over the years I/O psychologists have developed many different types of rating scales. How much variance in rated job performance is attributable to the rating scale?

5%

Approximately how many psychologists work in the I/O area?

6%

Heidi was turning 40 and her coworkers decided to throw her a party. The HR manager's card congratulated Heidi for now officially being protected by what?

ADEA

Which of the following is false regarding the organizational applicability of work motivation theories?

All jobs can be designed to be stimulating or motivating.

Which of the following methods is an employee comparison method?

All of these methods

Pertaining to the performance management purpose of organizational maintenance, all of the following are true except:

An organization can implement workforce planning efforts

All of the following express the relationship between conceptual and actual criteria except

Analysis

Which of the following training methods requires the imitation of an expert's behavior?

behavioral modeling

Which of the following is not a phase in the transfer of training?

being comfortable with one's current level of knowledge or ability

The main factor that relates to whether employees will vote for a union is their:

belief that a union is a likely way to attain valued outcomes

Scott is extremely capable and has been working at his job for a number of years. His new boss doesn't realize that Scott is as good as he is and assigns him to do some tasks whose requirements are far beneath his skill level. What is Scott's likely response based on flow theory?

boredom

Organizational ___________ describes what and how things are done within an organization whereas organizational ________________ describes why things are done

climate; culture

If team members are glad they are part of the team and feel strongly about remaining on the team, then this team can be said to have a high degree of:

cohesion

The phases of socialization in a team include all but which of the following?

compromise

An I/O psychologist develops a "multiple uses test" to assess creativity. Individuals who identify more uses of a paper clip, for example, are deemed more creative. Creativity represents the _____ criterion, while the multiple uses test represents the _____ criterion.

conceptual; actual

Grenard works in a pharmacy. He is meticulous about his duties, ensuring that everything is carefully organized and controlled. He finds this quite easy as the requirements of his job to be so purposeful and organized are in line with his personality. Considering the information provided here, which dimension of the Big Five model best describes Grenard's personality:

conscientiousness

If a person said, "I don't feel motivated because no matter how hard I try I just can't perform any better," what component of expectancy theory is reflected in this statement?

expectancy

Criterion deficiency refers to the extent to which the actual criterion:

fails to overlap the conceptual criterion

If it were your goal to have an extremely superior group of employees, you would want to avoid which selection error?

false positive

Which of the following is true about rater training?

fame of reference training is probably best.

The fact that universities are divided into academic units called departments (e.g., history, psychology, accounting, chemistry, etc.) reflects what basic principle from the classic theory of organizations?

functional

The incorporation of game techniques and mechanics in nongame contexts as a means of enhancing motivation is referred to as:

gamification

In Gratz v. Bollinger, why did the U.S. Supreme Court rule against the University of Michigan in its attempt to diversify the undergraduate student body?

giving points for membership in certain races was unconstitutional

Abusive supervision is associated with all of the following except:

greater emotional attachment with organizations

A formal complaint is referred to as a(n) _____ in companies that are unionized.

grievance

Which of the following rating errors cannot be eliminated when using the forced-distribution method of performance appraisal?

halo

Well-being and positive affect are more technical terms for _____ typically used in the general population.

happiness

Which of the following acts of deviant workplace behavior is targeted against the organization?

intentionally working slow

Sheryl says to her coworker, "I love the people I work with here but I am not happy with the advancement opportunities." This statement is a reflection of _____.

job facet satisfaction

What is the typical validity of letters of recommendation as a method of personnel selection?

low

Much of what we know about team training comes from _____.

military applications

Lew is a very poor employee. His performance appraisals document in detail his repeated shortcomings. Lew applies for a job with another employer. The prospective employer contacts his current employer to get an assessment of his work performance. Glad to have the chance to get rid of Lew, his employer speaks most positively of Lew's performance. On the basis of this information, the second organization offers Lew the job, Lew accepts and before too long begins to exhibit the same pattern of behavior as in the past. One of Lew's mistakes results in the loss of millions of dollars in preventable damage to the company. The second company files a lawsuit against the first company on the grounds of:

misrepresentation

The average worker in Europe gets ________ vacation time compared to the average worker in the United States.

more

Anna returns to work after giving birth to a baby boy Phillip. She is having difficulty staying asleep at night because of Phillip's temperament. Her lack of sleep has made her slow and forgetful in her role as a RN and as a result was given a warning from her supervisor. After being reprimanded, Anna returns home and feels even more pressure to get Phillip to sleep throughout the night. Which of the following best describes Anna's situation?

negative spillover

Which of the following research methods offer both a high degree of control and realism?

none of the above

Research has found that divorces and separations are 50% more frequent in _________ than in any other group of workers.

night-shift workers

The three-step process for developing and communicating norms includes all but:

obtaining management support

What is the purpose of the criterion cutoff?

separates successful vs. unsuccessful employees

R&R Spirits is a liquor store that has no formal training for its employees. Rather, employees learn how to perform their duties by watching other employees and engaging in the work themselves. R&R Spirits is utilizing what type of training?

on-the-job training

Newcomers learn knowledge that is specific to the organization, understand its culture, and recognize unique characteristics that will help them fit in better from which of the following?

onboarding

A(n) _____ shop allows new hires the choice of whether or not they want to join the union.

open

Assembly line workers and production personnel fall into the _____ of Mintzberg's seven parts of an organization.

operating core

Which individual broke down Lewin's three-step change model into eight stages?

organization development

The process of eliminating jobs within the organization by having those work functions contracted to other organizations is:

outsourcing

The way in which we regulate ourselves in pursuit of a single goal is referred to as:

pacing

What is the basis of the psychological contract?

perceptions of mutual expectations

The SWAT team would be an example of what type of team?

problem-resolution

A relational psychological contract is associated with which of the following behaviors?

prosocial

The three protected groups with the greatest number of adverse impact cases are:

race, disability, and sex

After a training program employees offer their opinion about the perceived value and relevance of the training. Such evaluation represents _____ criteria.

reaction

The Americans with Disabilities Act states that employers must provide persons with disabilities ____________ in being evaluated for employment and in the conduct of their jobs.

reasonable accommodations

Which of the following is not a traditional goal of science?

Application

Collaborative cultures achieve effectiveness by

Internal cohesiveness and loyalty

According to Hackman and Oldham which of the following is not a core job dimension?

Task Compensation

Use the following statements to answer this question: (I) Role play is the best training technique for learning interpersonal skills. (II) Behavior modeling requires trainees to change from one job to another.

(I) is true and (II) is false

Of the following, the correlation coefficient that indicates the weakest relationship between the two variables being measured is:

+0.05

Which of the following is not a latent or unintended consequence of employment?

earning a living

Which component of the Civil Rights Act addresses the issue of discrimination in employment?

Title VII

The use of standardized selection procedures typically decreases the likelihood of:

intentional discrimination

Low pleasure and high activation can be best characterized by which quadrant in the two dimensional model of psychological well-being?

Anxiety

When there is a sense that most other raters are inflating their ratings of their subordinates, then a good rater has to protect and enhance the careers of his or her own subordinates and describes which of the following?

Appraisal politics

_____ is a type of training and frequently occurs in heavily unionized occupations.

Apprenticeship

_____ occurs when a neutral third party renders a decision that bother parties must abide by.

Arbitration

Which of the following tests was developed during WWI to measure the intelligence of illiterate recruits?

Army Alpha

A test developed during World War II by I/O psychologists for the selection and placement of military personnel is known as

Army General Classification Test

Which of the following is NOT true about artifacts?

Artifacts are not directly observable since they are the core of the organization's values.

Which of the following must occur for the formation of a union?

At least 30% of the employees must sign a card authorizing a union election.

In the textbook, a situation is described in which a dentist was searching for a partner in his dental practice. In his search, he specified that the incoming dentist had to be left-handed. In this case, left-handedness is considered a:

BFOQ

Interpreting any score that falls within a numerical range (e.g., 80-95) as being equivalent is called:

Banding

The desire of two or more member with differing ideas and interests to understand the views of the other is called:

Beneficial conflict

_________ is the extent to which the actual criteria systematically measures something other than the conceptual criteria.

Bias

Dirty work can be classified as all of the following except:

Biological

Which of the following is not a component of transformational leadership?

institutional networking

Which of the following individuals founded the Psychological Corporation?

Cattell

The tendency to rate everyone as average is considered a:

Central-tendency error

As outlined in the text, Godard reported that union formation was primarily determined by all of the following factors except:

Certification election

Jeb needs one of his employees to work overtime this weekend. He tries to convince his employee, Corbin, to do so. Corbin enthusiastically agrees and arrives promptly on Saturday morning to assist Jeb. Which of the following outcomes reflects the success level of Jeb's influence attempt?

Commitment

The success of an influence attempt by a leader is a matter of degree. Which of the following qualitatively distinct outcomes is described as putting forth minimal effort and although willing to complete the task, is indifferent about the task?

Compliance

An abstract idea that can never actually be measured as defined by your text is known as:

Conceptual criterion

Which of the following is true of conformity?

Conformity promotes feelings of group cohesion

Which of the personality traits included in the five-factor model, the Big 5, is most closely related to motivation?

Conscientiousness

In a true experiment, the researcher has a high degree of _________.

Control

The team most in need of protection from typical organizational pressures that reflect impatience with failure is:

Creative team

In the predictor-criterion relationship outlined in the text, the point that separates the accepted from the rejected applicants is known as

Criterion cutoff

An area of research that examines the degree to which psychological concepts and findings generalize to people in other cultures and societies is called

Cross-cultural psychology

Which of the following would most likely encompass training aimed at making people aware of such things as differences between expressions and gestures across cultures?

Expatriate training

Joel conducted a study in which he had participants work as a team to construct different vehicles out of Lego building blocks. The extent to which the results from his experiment will apply, or generalize, to the real world is referred to as:

External validity

General intellectual ability is critically important for which phase of skill acquisition?

Declarative knowledge

Jasper is a new employee at Cabin 22. He was told that he would get one free meal with each shift that lasted over four hours. However, he observes that all of his coworkers take one every shift, regardless of length. He soon begins to take a free meal after his two-hour shifts. What is guiding Jasper's behavior?

Descriptive norms

_____ bargaining assumes a win/lose relationship; whatever the employer gives the union, the employer loses and vice versa.

Distributive

Which of the following is not identified by your text as one of the four categories shared among team members in establishing mental models?

Dyadic sensitivity

Behavioral research on union commitment has revealed two dimensions: _____ and _____.

instrumental, ideological

What fallacy is to assume the results for a group are accurate for an individual within the group?

Ecological fallacy

Which of the following is not a federally protected group?

Education

The four goals of affirmative action described in the text are all of the following except:

Eliminate discriminatory practices

After randomly yelling at Jeremy, his friend, Maeve, says that she is "a little hormonal" to refer to her rapidly changing emotions and fluctuating moods. Which of the following statements is true regarding the distinction between moods and emotions?

Emotions are directed at a particular target whereas moods are not

________ values are those that are converted into employee behavior.

Enacted

In collectivist cultures, greater justice is achieved by distributing resources how in order to preserve harmony?

Equally

Darla graduated from college four years ago and has been working at Cascades Corp. ever since. She has always received praiseworthy performance ratings based on the quality of her work. In the past week, she learned that her organization hired a recent college graduate with no experience and are paying her more money than they are paying Darla. Which of the following theories will Darla most likely use to evaluate this situation?

Equity theory

Beliefs or concepts that are specifically endorsed by key individual leaders within the organization is identified as which of the following?

Espoused values

Which theory of motivation is most indicative of the phrase, "Time flies when you're having fun?'

Flow theory

Angelique is conducting a qualitative study in which she is seeking to better understand how people view tattoos in the workplace. She has gathered a variety of individuals together to ask them some questions. Her goal is to generate some discussion on the topic of tattoos in the workplace and allow participants' answers to build on one another. By bringing these individuals together, Angelique has created a(n):

Focus group

Which of the following individuals is most associated with Scientific Management?

Frederick Taylor

The degree to which the conclusions based on a research sample are applicable to a larger population is:

Generalizability

Which of the founding figures of I/O psychology is the only one to be honored by appearing on a U.S. postage stamp?

Gilbreth

The theory of motivation that focuses on set and established goals and directing ones effort toward attaining those goals is known as which of the following?

Goal-setting theory

Which of the following changes in the last two decades resulted in organizations adaptation to work teams to accomplish the organization's work?

Greater global economic competition and rapid advances in communication technology

In this court case, the court ruled that individuals who bring suit against a company do not have to prove that the company's employment test was unfair; rather, the company has to prove its test is fair.

Griggs v. Duke Power Company

Which type of rating error does not necessarily rate all employees similarly?

Halo

According to your text, a subject matter expert (SME) contains all of the following except

Has precise qualifications

An interview would be considered to have which of the following levels of applicability?

High

The success of tactical teams depends on all of the following except:

High degree of trust in problem resolution processes

Situational judgment tests could serve to reinforce the status quo within an organization because

High scoring job applicants would be those who mimic the values and perceptions of the individuals already within the organization

_________ workers are more likely to choose flexible work arrangements for themselves whereas _________ workers are often obligated to use such alternate arrangements due to needs of the organization.

High-skill; low-skill

The disposition to be curious, unconventional, and imaginative is most closely related to which of the five personality factors theorized by the Big 5 theory of personality?

Openness to experience

Which of the following terms describes special arrangements meant to help employees meet their personal needs and preferences?

Idiosyncratic deals

Which of the following does not take a contingency approach to leadership?

Implicit leadership theory

Which of the following is not considered a portion of self-regulatory training?

Impression management

Meso research occurs:

In an organizational context where processes at two levels are examined simultaneously.

According to your readings, work analyst expertise lies

In their ability to understand similarities and difference across jobs in terms of human attributes needed and activities performed

An individual who gives extra discretionary contributions that are neither required nor expected and is directed to the overall welfare of the organization is considered

Organizational citizenship behavior

According to your text, which of the following is not true of inclusion in the workforce?

Inclusion is easy to achieve in practice

Wagner et al. (2012) found which of the following on the Monday following daylight saving time?

Increased level of cyberloafing

Work analysis is a manifestation of which Western cultural value that emphasizes competition, setting specified performance goals, individual achievement, and the allocation of rewards based on goal attainment.

Individualism

Which component of transformational leadership involves the leader accepting differences in the needs and desires of his or her employees?

Individualized consideration

Which of the following describes graphic rating scales?

Individuals are rated on a number of traits or factors

_________ addresses the means by which leaders provide direction to get workers to accomplish tasks whereas _________ addresses how leaders interact on a personal level with workers.

Initiating structure; consideration

Multiple interviewers evaluating job candidates should be sure to evaluate candidates in a similar manner according of which assessment of reliability?

Inter-rater reliability

The degree to which the relationships evidenced among variables in a particular research study are accurate or true is defined as

Internal validity

Which of the following statements regarding computerized adaptive testing (CAT) is false?

It is often used for personality measurement.

Jason is a sales associate who recently quit his job. In his exit interview, he stated that the reason he decided to leave was because sales training was promised as an integral part of marketing training, yet it never materialized. What happened?

Jason perceived a violation of the psychological contract

Eliminating burnout by implementing processes intended to buffer workplace stressors and minimize the negative effects on one's health and motivation can be best described by which workplace model?

Job demands-resources model

Which of the theories outlined in the text represents the nature of the relationship between a leader and the members of the group he or she leads?

Leader-member exchange theory

Fiedler's contingency model takes into account all but which one of the following to determine the favorability of the situation?

Leader-oriented personality

Parker is looking for a new job. He used to be the company's top sales representative and was eagerly expecting to be promoted. However, one of the regional manager's friends was promoted to district manager instead. According to the expectancy theory, Parker's belief that his performance will not lead to the desired outcome of being promoted reflects which of the following?

Low instrumentality

The belief that no actions or tactics are deemed inappropriate if they lead to attaining what you want is deemed which personality characteristic associated with counterproductive work behavior?

Machiavellianism

According to the textbook, which of the following is the most difficult goal to achieve in our lives?

integrated functioning

Which of the following does not represent a failure in the collective bargaining process?

Mediation

In a study identified in the text that examined the attitudes of unionized automobile workers over a period, which of the following was found?

Members reported less willingness to engage in union activities

Which stage of Lewin's three-step change model transforms the organization from the status quo to a desired end state?

Movement

The most influential federal law in the United States influencing union/management relations in collective bargaining is known as:

National Labor Relations Act (NLRA)

Which of the following describes the motive proposed by McClelland and colleagues that reflects the desire to associate with other people in a social context, to provide guidance and support for them, and to derive gratification from helping others to succeed?

Need for affiliation

The breach of duty to conduct appraisals with due care is:

Negligence

According to your text, when costs of arbitration are high, which of the following is most likely to occur?

Negotiators are more likely to reach a resolution before they resort to arbitration

Which of the following suggests the effectiveness of a leader depends on the level of confidence and ability of the followers?

Path goal leadership theory

Beau estimated that it would take him 4 hours to complete the graphic design project for his client. Six hours later he was still working on the project and was only three-quarters of the way finished. Based on this information, which of the following did Beau fall prey to?

Planning fallacy

Which of the following statements is accurate regarding the relationship between turnover and performance?

Poor performers are more likely to voluntarily quit their jobs than are good performers

What happens once a deviant becomes an isolate?

Pressures to conform stop

Positive psychology, the study of factors and conditions in life that lead to pleasurable and satisfying outcomes for individuals, stems from popular thought that

Psychologist should focus on what makes life worth living

Which of the following is not a defining characteristic of big data?

Qualitative

While a true experiment is the gold standard due to the high level of control, the ________ is the silver.

Quasi-experiment

In a true experiment, it is necessary to have ____________ in order to create the pre-experimental equivalence between groups that are being compared.

Randomization

There is as trade-off between control and _________ for true experiments.

Realism

A meta-analysis increases the likelihood of achieving more accurate conclusions than could be reached in an individual study by _________________.

Reducing errors of measurement

Which of the following explains why younger people will often concede to an older individual in the workplace?

Referent power

Which of the following does the text not suggest is one of the three goals of science?

Reflection

Transactional leadership consists of all of the following components except

Relational transparency

Ava is a manager who can always be heard telling her employees, "Just remember. I'm the one who approves vacation time and gives raises." It is clear from her statements that she relies heavily on which base of power

Reward power

Amy has been with her company for two years. She recently returned from maternity leave and is struggling to manage the competing expectations required for her role as a parent and her role as an employee. Which of the following best describes what Amy is experiencing?

Role conflict

A model or framework for education in an academic discipline based on understanding the scientific principles and findings evidenced in the discipline and how they provide the basis for the professional practice is known as:

Scientist-practitioner model

An individual with a sales goal of 30 units in a 1 week period notices she has sold 25 units in the first 2 days. She decides she is able to up her goal to 50 units sold by the end of the week. Which of the following best demonstrates the above example?

Self-regulation

Which of the following reflect the tendency for individuals to remember information when it is presented at a certain place

Serial position errors

The conception that leadership involves putting the needs of followers ahead of one's own needs describes which theory of leadership?

Servant leadership

Which of the following suggests a leaders should provide different leadership styles depending on the situation, with a goal of helping followers achieve their goals?

Situational leadership theory

Self-determination theory proposes that individuals must fulfill all of the following basic needs in order to result in intrinsic motivation except:

Social Ability

Joyce has had a hard time at work ever since Roy joined her work team. Roy has made inappropriate advances towards her bordering on sexual harassment. Which of the following stressors describes what Joyce has been experiencing?

Social stressor

In the information age, the new critical standard is:

Speed of delivery

Computer-based training is all of the following except

Static

Which of the following is the most common source of performance appraisal ratings?

Supervisor

Which type of conflict was found to actually help the team perform better especially when the team wasn't also experiencing relationship conflict?

Task conflict

A procedure in work analysis designed to identify important or frequently performed tasks as a means of understanding the work performed is:

Task-oriented procedure

Shared information among team members that allows them to act without the need to discuss it is known as

Task-specific knowledge

Which one of the four founding figures of I/O psychology was, in fact, not a psychologist?

Taylor

Which one of the following requires more than one test to be administered?

equivalent forms

________ is a structured work analysis method containing 195 items and used to describe the human attributes needed to perform a job.

The PAQ

The correlation called a coefficient of equivalence reflects which of the following?

The extent to which two forms are parallel measures of the same concept

Workplace psychological health refers to

The mental, emotional, and physical well-being of employees in relation to their work

All of the following are true of affirmative action except:

The original intent of affirmative action was aimed primarily at the recruitment of new employees

When an arbitration outcome is binding that means:

The outcome of the arbitration process is final and may not be pursued in court

The idea that not all training will be beneficial to all people within an organization encompasses the analysis of:

The person

Which of the following is not true of a laboratory experiment:

The researcher has a low degree of control over the conduct of the study

When people reduce their effort to match the low level they expect from others, they are modeling

The sucker effect

When the selection ratio is greater than one:

There are more openings that applicants

What reason given in the reading would a company leave a team intact versus getting rid of selected individuals?

They already have the internal dynamics for a functioning team.

The section of the 1964 Civil Rights Act that pertains to employment discrimination is:

Title VII

A form of final-offer arbitration in which the arbitrator is obligated to accept either the union's position or management's position on every issue in dispute between the parties is known as:

Total-package arbitration

Which theoretical approach describes leaders as possessing characteristics associated with leadership talents?

Trait approach to leadership

The idea that leaders should inspire a group to attain results and pursue goals is utilizing which type of leadership?

Transformational leadership

What type of process includes behaviors and actions that focus on planning and evaluation?

Transition processes

The quality, often based on perceived integrity, of a party to be trusted is

Trustworthiness

Individual-based incentive pay is commonly used in which of the following countries to accentuate and reward differences among workers?

United States

Which of the following responses to detected faking in personality testing has not been proposed by I/O psychologists?

Use a parallel form of the test that does not permit faking.

Which of the following refers to a predictor's validity spreading or generalizing to other jobs or contexts beyond the one in which it was validated.

Validity generalization

Which dimension of employee engagement is the most predictive of job performance?

Vigor

Which of the following individuals published the book, Influencing Men in Business?

Walter Dill Scott

Why do I/O psychologists rarely ever state that there is a causal relationship between two variables, as "job dissatisfaction causes turnover?"

What we study typically does not lend itself to a research method that permits assessments of causality.

A type of personnel selection test in which the candidate demonstrates proficiency on a task representative of the work performed in the job is known as

Work samples

Which of the following terms describes an active response to positive work events that involves sharing or discussing such events with one's spouse or partner at home?

Work-family capitalization

Concurrent criterion-related validity allows managers to predict a worker's level of productivity on the basis of a test. Which of the following would be considered the criterion in this example?

Worker's level of productivity

Which of the following statements about reliability and validity are true?

You can have reliability without validity

According to the job characteristics model, task significance is the degree to which ________.

a job impacts the lives or work of other people

Münsterberg developed an ingenious laboratory simulation of:

a trolley car

In the language of union/management relations, what is a "scab?"

a worker used by management to replace those who are on strike

Jordan feels "stuck" with her organization and is staying more out of compliance and resignation than actual commitment to the organization. What type of bond does Jordan have with her organization?

acquiescence

If an employee said, "I love this company, and I hope I never have to leave," most likely this would indicate a high _____ component of organizational commitment."

affective

Scarlett Hampton works for a grocery store. She goes out of her way to make sure that customers and employees are helped. She hates confrontation and will go out of her way to make sure that everybody gets along. Considering the information provided here, which dimension of the Big Five model best describes Scarlett's personality:

agreeableness

Which of the Big 5 dimensions of personality appear relevant to organizational citizenship behavior?

agreeableness and conscientiousness

Which of the following is not a component of a political skill?

altruism

Flextime can be described as

an alternative to the traditional fixed working schedule that allows the employee flexibility of arriving and departing work

A performance appraisal instrument would be most useful in terminating an employee due to:

an inability to perform

Meta-cognition is:

an individual's knowledge of and control over his or her cognitions

Which of the following is not one of the psychological barriers presented in the textbook to changing one's behavior to make attainment of sustainability more likely?

apathy

The broaden-and-build theory of positive emotions states that positive emotions such as joy and gratitude:

are evolutionarily advantageous and increase the likelihood of survival

Which of the following personnel selection methods is most costly to use in assessing candidates for employment?

assessment center

Employees who remain with a company simply because they can't find another employer who will hire them are exhibiting what type of organizational commitment?

continuance

Dr. Baker is interested in the theoretical concept of morality and how to assess it. He decides to measure morality as the number of times an individual has been arrested for a crime or convicted of crime and the number of hours spent in church per week. However, there are some moral people that have been arrested and have never been to a church. That set of people who have a high degree of morality (the conceptual criterion) yet whose empirical data (actual criterion) does not point to morality would be indicative of:

criterion deficiency

The extent to which scores on a test can be used to predict an individual's behavior relates to:

criterion-related validity

Which of the following is not considered a disability by the ADA?

current drug use

A successful OD intervention must be based on:

data

After participating in a research study a person would like more information about how his/her results will be used by the researcher. This concern is reflected in which research right?

debriefing

Research on 360-degree feedback has revealed wide differences as a function of whether it is used for _____ or _____ purposes.

developmental, administrative

Chloe believes she is paid a lot less than other employees in her work unit and feels quite angry. She starts talking bad about the organization and has begun applying for other jobs. Her actions are due to a perceived lack of ________ justice.

distributive

Which of the following is not considered a major life activity according to the Americans with Disabilities Act?

driving

Individuals are more likely to reap the benefits of engaging in helping behaviors (rather than feel the negative impact on their task performance) if they are skilled at:

emotional intelligence

Malik works as a funeral director. No matter how he actually feels, he needs to appear somber and solemn to the families of the deceased. This shows that Malik's job requires:

emotional labor

The expression "service with a smile" is associated with which of the following criteria of job performance?

emotional labor

Research supports the fact that the main appeal of unions to those who support them in their own companies is that they:

help to ensure fair pay practices

Individuals with ____________________ are less likely to procrastinate than their counterparts at the other end of the spectrum.

high levels of self-efficacy

Which of the following conditions represent the best possible circumstances for organizations to select qualified employees?

high test validity and low selection ratios

Using a measure of shoe size to assign grades in this course would likely result in __________ reliability and __________ validity.

high; low

In negotiating the labor contract, all but which of the following are discussed:

hiring practices

The "industrial" side of I/O aligns with topics typically covered in a(n) ______________ class and the "organizational" side of I/O aligns with topics covered in a(n) _______________ class.

human resource management; organizational behavior

According to Mintzberg, a company that has a strong and cohesive belief in its mission (e.g., providing disaster relief) has a strong _____.

ideology

Which of the following is not a characteristic of a team that engages in groupthink?

illusion of team invincibility

The idea that people are comforted by believing in the power of strong and honest leaders who improve the quality of our lives, leading to "the romance of leadership," is best evidenced in what theory of leadership?

implicit leadership

Overqualified employees who feel ________ are no more likely to leave an organization than employees with appropriate qualifications.

in flow

_________ justice is manifested by providing knowledge about procedures that demonstrate regard for people's concerns.

informational

Research subjects are allowed at any time to withdraw from participation from any research study, as expressed by which right from the APA Code of Ethics?

informed consent

Citizenship behavior:

refers to those aspects of employee performance that transcend performing tasks on a job

Wanda knows that she has a tendency to take criticism poorly. She sees that other managers are able to take feedback from their employees with greater ease than she does. Which component of authentic leadership is being exhibited by Wanda?

self-awareness

What dimension of organizational citizenship behavior reflects not complaining about issues, gossiping, and falsely magnifying problems?

sportsmanship

The average level of a team member's ability to make accurate decisions is referred to as:

staff validity

A union _____ is elected by union members to represent the union at the job site.

steward

Eli's organization just went through massive layoffs. He was fortunate to keep his job but now feels remorseful about being able to keep his job while many of his friends had to lose theirs. Eli is experiencing:

survivor guilt

An assembly line job that requires repeatedly performing a specific action without the worker ever seeing the complete finished product would be particularly deficient in which of the following?

task identity

The preoccupation with work and urge to respond immediately to work-related emails and texts that are received, even after the traditional work day is over refers to:

telepressure

Work-family conflict has its theoretical basis in ___________, which states that individuals have a finite amount of resources (time, energy, attention).

the scarcity hypothesis

Hostile-environment sexual harassment is represented by which of the following?

the telling of off-color jokes at the workplace

The mandate of I/O psychology is:

to increase the fit between the work force and the workplace at a time when both are rapidly changing

Direct observation is most useful as a method of work analysis for:

understanding the adverse conditions under which some jobs must be performed