IS: Connect Business Process

Through training and repetition, employees become experts at a specific activity, leading to increased efficiencies. This concept is referred to as ___.

Division of labor

1. Process Design

Examines processes and breaks them down into their individual components

4. Process Monitoring

Managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured.

Business Process Modeling Notation (BPMH)

Provides a concise graphical depiction for documenting business processes. -Based on flowcharts

A process comprises the entirety of what an organization accomplishes in order to deliver a product. A specific step in a business process is called a(n) ___.

activity

Every business function will have a set of business ______ accomplish the specific goals of the function.

processes

Decision making management information systems became necessary because ___

the amount of information available far exceeds any manager's ability to take advantage of this increased information.

Business Process Management Steps

1. Process Design 2. Process Modeling 3. Process Execution 4. Process Monitoring 5. Process Optimization

All flowcharts have four basic symbols

1. The Oval: Shows the project's beginning and ending points 2. The Arrow: Indicates the directional progress of flowcharts 3. The Rectangle: Every project involves the completion of a number of activities. Rectangle = Activity 4. The Diamond: Represents decision points and typically holds questions. An arrow flows into the diamond, the question is asked, and the answer flows out of the different points of the diamond.

5. Process Optimization

By identifying potential slowdowns or savings opportunities it allows managers to create a continually improving process.