IST 3343: True/False
The objective of return on investment (ROI) analysis is to discover at what point the cumulative benefits equal costs.
False
The prototyping process encourages the formal documentation of system requirements.
False
Variable costs are costs resulting from the ongoing evolution and use of a system.
False
When comparing observations and document analysis, the chances for follow-up and probing with document analysis are rated high to excellent.
False
You should use the interview process to set expectations about the new or replacement system.
False
A major disadvantage of close-ended questions is that useful information that does not quite fit the defined answers may be overlooked as the respondent tries to make a choice instead of providing his or her best answer.
True
As a general guideline, you should prepare an agenda with approximate time limits for different sections of the interview.
True
Becuase many projects may be competing for the same investment dollars and may have different useful life expectancies, all costs and benefits must be viewed in relation to their present rather than future value when comparing investment options
True
Close-ended questions work well when the major answers to the questions are known.
True
Collection of information is at the core of systems analysis.
True
During requirements determination, information can be gathered from users of the current system, forms, reports, and procedures.
True
Economic feasibility is a process of identifying the financial benefits and costs associated with a development project.
True
In documents you can find information about special information processing circumstances that occur irregularly.
True
In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users.
True
Informal systems develop because of inadequacies of formal procedures, individual work habits, preferences, and resistance to control.
True
Joint Application design and prototyping can help keep the analysis effort at a minimum yet still effective.
True
Meeting notes, procedure manuals, and consultant reports are specific deliverables that might be obtained during the requirements determination process.
True
Most techniques for analyzing economic feasibility employ the time value money concept.
True
Multiple choice, rating, and ranking are types of closed-ended questions.
True
Neutrality is a guideline for effective interviewing.
True
Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask.
True
Open-ended questions can put interviewees at ease because they can respond in their own words using their own structure.
True
Opening new markets and increasing sales opportunities is a tangible benefit.
True
Site preparation is an example of a one-time cost.
True
The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system.
True
The time value of money (TVM) compares present cash outlays to future expected returns.
True
While being observed, employees may follow exact procedures more carefully than they typically do.
True
A JAD is an inexpensive, popular requirements determination technique.
False
As a systems analyst, it is part of your job to create a document for a missing work procedure.
False
Assuming anything is possible and eliminating the infeasible describes the reframing characteristic that a systems analyst should be exhibiting during the requirements determination phase.
False
Challenging yourself to look at the organization in new ways describes the impertinence characteristic that a systems analyst should exhibit during the requirements determination phase
False
Contrary to popular belief, interviewing is not one of the primary ways analysts gather information about an information systems project.
False
Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.
False
Increased flexibility is an example of an intangible benefit.
False
Information refinement means taking the system requirements you find during requirements determination and ordering them into tables, diagrams, and other formats that make them easier to translate into technical system specifications.
False
Open-ended questions put the interviewee at ease, are easily summarized, and save time.
False
Referencing a JAD session, the sponsor is the individual responsible for organizing and running a JAD session.
False
Since observations are unbiased, they are preferable to other requirements determination techniques.
False
