ITSS 3300.502 Information Technology in Business (Exam 2)

Counter-implementation is best defined as?

deliberate attempts to thwart the implementation of a system

Which of the following is not an example of a next-generation enterprise application?

i2 technologies

When did e-commerce begin?

1979

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow

Which of the following applications provides analysis of customer data

Analytical CRM

Which of the following is a management methodology that attempts to systematically translate a firm's strategy into generating operational targets?

BPM (Business Performance Measurement)

Which of the following Internet business models involves a merchant creating an online digital environment that enables people with like interests to share information.

Community Provider

Which supply chain planning function determines how much product is needed to satisfy all customer demands?

Demand Planning

Coca-Cola uses a ______ in order to classify, store and distribute all the images of the brand

Digital Asset Management System (DAM)

Which of the following statements about outsourcing is not true?

Domestic outsourcing is much more cost-driven than offshore outsourcing

Changing the prices of products based on the level of demand characteristics of the customer is called ______ pricing.

Dynamic Pricing

Which of the following are three major types of knowledge management systems?

Enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques

Which of the following is an example of a private industrial network?

Exostar

Which of the following best illustrates the advertising revenue model?

Facebook provides a social network for free but shows sponsored content in user's News Feeds

ESS typically produce fixed, regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

False

Firms in the supply chain develop safety stocks in order to reduce the cost of inventory.

False

Six Sigma describes the measurement of quality as 60 defects per million.

False

The cost of a project is based solely on the time to complete a project multiplied by the cost of computer resources required to complete the project.

False

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built

False

MIS typically produce

Fixed, regularly scheduled reports based on data extracted from the organization's TPS

Google's search engine is an example of the following types of decision?

High Velocity

You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects. Which types of projects should the firm focus on?

High-benefit, low-risk projects

The business value of an effective supply chain management system includes all of the following except?

Increased inventory levels

In the supply chain, components or parts are referred to as:

Intermediate products

Which of the following statements about objective-oriented development is not true?

It is less iterative and incremental than traditional structured development.

Which of the following would be covered in the Management Strategy section of an information systems plan?

Progress Reports

The four kinds of structural organizational change enabled by IT, in order from least to most risky, are:

Rationalization, automation, reengineering, and redesigning

A(n) ______ is the model or blueprint for an information system solution and consists of all specifications that will deliver the functions identified during systems analysis.

Systems Design Document

What is the primary driving factor for firms in selecting domestic outsourcing firms to build system solutions?

To take advantage of technical skills the firm does not possess

An unstructured decision is novel and important and requires the decision maker to provide judgement, evaluation, and insight.

True

CAD and virtual reality are both types of KWS.

True

Expert systems use real-time data to guide their decisions.

True

Indirect goods are goods that are not directly involved in the production process

True

Knowledge is conditional.

True

The yellow first-down markers shown on televised football games are examples of AR.

True

There is a very high failure rate among information systems projects because organizations have incorrectly assessed their business value.

True