Jud - Management - Unit 3

Anika Bananga, a CEO, is a black woman raised in Africa. While introducing Bananga to work associates, it would be most politically correct to say, "I would like you to meet Anika Bananga, our _____." a. CEO b. African-American CEO c. beautiful lady CEO d. CEO and first black person in this position

a. CEO

Team play can be an influence tactic when a person: a. is more concerned about collaboration than tough-mindedness. b. behaves as an authoritarian leader. c. gets others to work as a team but is a solo player himself or herself. d. develops a large network.

a. is more concerned about collaboration than tough-mindedness.

Anne, the Creative Head of a publishing house which is into teens' fiction ,decides to form an alliance with the Creative Heads of other publishing houses in the city, in order to plan for a literary meet. In the context of influence tactics, an alliance of this kind, if formed, becomes an example of a(n) _____. a. ​coalition b. ​consultancy c. ​editorial d. ​conglomerate

a. ​coalition

The employees of an organization are told that if they don't work for a minimum of three extra hours every week, they would not be considered for promotions.This is most likely an example of _____. a. ​deliberate machiavellianism b. ​debasement c. ​upward appeal d. ​compliance

a. ​deliberate machiavellianism

A recommended way of reducing disruptive politics within the work group is to:

avoid favoritism.

According to the dependence perspective, Alex has power over Ziggy when: a. Alex and Ziggy work collaboratively. b. Ziggy is dependent on Alex. c. Alex and Ziggy work independently of each other. d. Alex is dependent on Ziggy.

b. Ziggy is dependent on Alex.

Which of the following is true of delegation? ​ a. ​It involves less checking on subordinates than empowerment. b. ​It is a narrower concept than empowerment. c. It makes effective leadership more difficult than empowerment. d. ​It is more motivational than empowerment.

b. ​It is a narrower concept than empowerment.

Jonathan, the human resource manager of an organization, requests the help of the managing director to communicate on incentive cuts which will be allocated to employees who perform below the organisational standard. In the context of influence tactics, this is most likely an example of _____.​ a. ​closed door policy b. ​deliberate machiavellianism c. ​open door policy d. ​upward appeal

d. ​upward appeal

_____ refers to the idea that all organizational members are capable of leading themselves at least to some extent.

​Self-leadership

According to implicit leadership theories, an example of a leadership antiprototype would be _____.

tyranny

In an research and development firm, the _____ has the most legitimate power. a. ​head of research and developement b. ​lab manager c. ​summer associate d. ​senior research analyst

a. ​head of research and developement

Implicit leadership theories deal mostly with the personal assumptions: a. about the type of leader most people would like to become. b. about the attributes of an ideal organizational leader. c. leaders make about the capabilities of group members. d. companies make about their leaders.

b. about the attributes of an ideal organizational leader.

Oscar engages in debasement when he tells the person he is trying to influence : a. "You are well dressed today." b. "How important is your paycheck to you?" c. "I may not be well informed, but here is my opinion." d. "Scientific evidence suggests that my position is correct."

c. "I may not be well informed, but here is my opinion."

Which of the following influence tactics requires that the leader serve as a model the desired behavior? a. Exchanging favors and bargaining b. Getting network members to support your position c. Leading by example d. Rational persuasion

c. Leading by example

After creating a false catastrophe, a particularly devious political player: a. asks another department to solve the problem. b. openly laughs at management for believing the story. c. claims to have resolved the problem. d. apologizes and admits his or her falsehood.

c. claims to have resolved the problem.

A major moderating variable in the use of rational persuasion is the: a. age of the organization. b. number of organizational levels. c. credibility of the influence agent. d. age of the influence agent

c. credibility of the influence agent.

Empowerment is most likely to create disharmony and dysfunction when workers _____. a. ​are excessively dependent on their boss b. accrue power and their subordinates are dependent on them c. lack a clear perception of the boundaries of empowerment d. possess the ability to influence others through specialized knowledge, skills, or abilities

c. lack a clear perception of the boundaries of empowerment

Which of the following is recommended as an effective empowering practice? a. Separating work activities from organizational goals b. Choosing work methods for group members c. Allowing group members to establish their own limits to empowerment d. Providing ample information to workers

d. Providing ample information to workers

Sending thank-you notes to large numbers of people is regarded as a: a. method of keeping others informed. b. way to make a quick showing. c. method of controlling lines of communication. d. basic, but effective, political technique.

d. basic, but effective, political technique.

A major political blunder is to: a. participate in dress-down days. b. accept the first offer from top management. c. agree with everything the boss says in a public forum. d. be tactless toward influential people.

d. be tactless toward influential people.

Derek is a hands-on leader, so he is likely to: a. put his arms around the shoulders of a group member. b. answer his own email. c. telephone his boss frequently. d. get involved directly in solving customer problems.

d. get involved directly in solving customer problems.

A recommended technique for exchanging favors is to: a. limit your request to one, clear-cut option. b. build an initial relationship with him. c. explain why you are worthy of receiving special treatment. d. give the other person as much time as is feasible to comply.

d. give the other person as much time as is feasible to comply.

According to the generic model of power influence, the effectiveness of influence tactics is affected by _____. a. aspirations, motivations, and skills b. consideration and initiating structure c. strategies, rules, and procedures d. leader traits, leader behaviors, and the situation

d. leader traits, leader behaviors, and the situation

_____ is the most successful influence outcome.

Commitment

When a top-level executive wants to influence a large number of employees, the executive will most likely: a. attempt to change the organization culture. b. exchange favors with as many workers as feasible. c. create the position of organizational change agent. d. use ingratiation with as many workers as feasible

a. attempt to change the organization culture.

An important part of making an inspirational appeal is to: a. display emotion as needed. b. form coalitions. c. do favors for other people without asking for reciprocity. d. consult regularly with group members.

a. display emotion as needed.

The higher a unit reports in a firm's hierarchy, the: a. more power it acquires. b. less likely it is to accrue opportunity power. c. more likely it will be the first to go during downsizing. d. less dependent it is on organizational resources.

a. more power it acquires.

To bring about organization change effectively, an executive is best advised to: a. serve as a role model for the desired attitudes and behaviors. b. disregard cultural aspects while establishing the new reward system. c. focus on existing candidates than selecting new candidates. d. disregard the process of executive edit.

a. serve as a role model for the desired attitudes and behaviors.

When group members are trusted, the leader is more likely to use: a. weaker influence tactics. b. stronger influence tactics. c. appeals to higher authority. d. inspirational techniques.

a. weaker influence tactics.

An individual who has strong personal magnetism: a. relies on formal authority to influence others. b. influences others by being captivating and charming. c. is likely to draw a lot of enemies to him or her. d. influences others by breaking down their defenses

b. influences others by being captivating and charming.

In which of the following cases demonstrates the gaining of power according to the dependence perspective? a. ​Raj is promoted to a vSenior Vice President in his firm. b. ​Bill seeks Claras inputs and advice to improve his performance. c. ​Laverne rewards her team members with cash bonuses over Christmas. d. ​Ted runs his own advertisement agency.

b. ​Bill seeks Claras inputs and advice to improve his performance.

Keith often resorts to excessive flattery to obtain favorable treatment from his boss. Which of the following is the factor motivating Keith toward such behavior? a. ​Controlling vital information b. ​Emotional insecurity c. ​Making a quick showing d. ​Machiavellian tendencies

b. ​Emotional insecurity

According to a consultant cited in the leadership text, after the group is empowered, the leader:​ a. ​gets involved mostly to provide discipline. b. ​should still provide guidance. c. ​functions like a member of the group. d. ​basically stays behind the scenes.

b. ​should still provide guidance.

Which of the following actions or events would bring a person legitimate power? a. Developing charisma b. Obtaining an M.B.A. c. Being appointed a corporate officer d. Being well-liked by an honest executive

c. Being appointed a corporate officer

A good example of ingratiation when dealing with a person you are trying to influence would be for you to: a. stretch the truth to look good. b. mention your power contacts. c. praise that person lavishly. d. ignore his or her first three demands.

c. praise that person lavishly.

In the context of outcomes of influence tactics, _____ means that the influence agent has changed the person's behavior but not his attitude.​ a. ​commitment b. ​debasement c. ​compliance d. ​resistance

c. ​compliance

According to the Law of Reciprocity (as it relates to organizational politics),: a. ​workers who are wronged seek revenge. b. ​hard work pays off in the long run. c. ​everybody expects to be paid back. d. ​leaders get even with disloyal group members.

c. ​everybody expects to be paid back.

The three outcomes of influence tactics are _____.

commitment, compliance, and resistance

A leader must acquire _____ in order to influence others.

power

Why is political skill considered to be a constructive force?​

​It manifests itself in being socially astute and engaging in behaviors that lead to feelings of confidence and trust.