Leadership and change final chapters 1-6

Which of the following statements about common sense is most likely true?

A challenge of leadership is to know when common sense applies and when it does not

In perception, which term refers to the process of assigning underlying causes to behaviors?

A. Attribution

Which of the following statements is true of leadership and management?

A. Leadership and management have both unique functions and an area of overlap.

Which statement about the reflection component of the A-O-R model is most likely FALSE

A. The importance of reflection in leadership development is rarely addressed by scholars.

What is the reason behind the usage of the phrase "desirable opportunities" in one of the definitions of leadership?

A. To distinguish between leadership and tyranny

The interactional framework for analyzing leadership includes:

A. followers, leaders, and situations.

Ideal followers are most likely to be perceived as:

A. independent.

According to some leadership experts, leadership:

A. is an interpersonal relation in which others comply because they want to.

Which of the following best describes attribution of blame?

B. Justifying immoral behavior by claiming it was caused by someone else's actions

Which statement about perceptual sets is most likely FALSE?

B. Perceptual sets are the tendency to perceive everything.

Which statement about in-groups and out-groups is most likely correct?

C. In-group members are loyal and committed to a leader.

Which statement about leaders and managers is most likely false?

C. Leaders accept the status quo; managers challenge it.

_____ describe leadership situations and are used as vehicles for leadership discussions

Case studies

What is the fastest way to alter the culture and norms of a team?

Change the people in the team

Which of the following is occurring when agents ask targets to participate in planning an activity?

Consultation

Ends-based thinking is best characterized as:

D. "Doing what's best for the greatest number of people."

Which statement about action learning is most likely FALSE?

D. Action learning involves attending classes, watching videotapes, and working in teams to create development plans for the firm.

Which of the following best defines leadership?

D. The process of influencing an organized group toward accomplishing its goals

Leadership is most associated with:

D. vision.

What is most likely an outcome of regularly practicing a 10 percent stretch?

Decreasing apprehensions about trying new activities

What is most likely a benefit of keeping a journal?

Documenting ideas for future speeches

Which of the following involves confronting your beliefs, inviting others to challenge you, and working on personal blind spots?

Double-loop learning

Which of the following statements about the rational and emotional aspects of leadership is most likely false?

Effective leadership involves actions based exclusively on reason and logic.

Which term is most often associated with the word "management"?

Efficiency

_____ power is a function of the amount of knowledge one possesses relative to the rest of the members of a group

Expert

Which generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy?

Gen Xers

What is a frequent lesson learned by both men and women from their career experiences?

Handling political situations

Which of the following is the LEAST likely way to learn from your leadership experience?

Holding regular staff meetings

During the first two weeks on the job, a new leader should schedule one-on-one meetings with peers. Which of the following issues should most likely be discussed with peers?

How issues are raised and decisions made on their boss's team

During the third month, leaders of large teams should have separate second meeting with direct reports that are held off-site. Which of the following is NOT one of the key issues that should be discussed with the direct reports during these meetings?

Identifying personal career goals

Why should task forces that are formed to work on key change initiatives be staffed by stars?

Improves the odds of good recommendations being made

Which of the following involves participants being given a limited amount of time to prioritize and respond to a number of notes, phone messages, and letters?

In-basket exercises

In a complex situation, what is the leader's most important role?

Increase levels of interaction and communication

A doctor learns that a patient has a highly contagious disease that poses a threat to the entire metropolitan area. However, the doctor is uncertain about sharing the information with city officials because of patient privacy concerns. Which ethical dilemma does the doctor most likely face?

Individual versus community

Many aspects of office arrangements can affect a leader's or follower's power. Which of the following statements is true in relation to this statement?

Individuals sitting at the ends of rectangular tables often wield more power.

Which of the following refers to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors?

Influence tactics

Which of the following statements concerning power and influence is most likely FALSE?

Leaders in well-functioning firms are rarely influenced by their subordinates

Which of the following statements is most likely true of legitimate power?

Legitimate power depends on a person's organizational role.

Which of the following is a conventional distinction that is made between managers and leaders?

Managers maintain, while leaders develop.

When a team has fewer than 15 people, what should new leaders do during the first two weeks?

Meet one-on-one with direct reports and group stars

Which of the following would LEAST likely help a subordinate to better understand their superior's world

Meeting with the superior's boss to evaluate their interaction and relationship

Which term refers to the generation of workers born after 1982?

Millennials

_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose.

Moral justification

Which of the following statement about leadership is most likely true?

Natural characteristics or talents can offer certain leadership advantages or disadvantages

Which of the following is an intrinsic reward?

Personal growth

Which statement about followership styles is most likely true?

Pragmatist followers tend to be mediocre performers.

Which of the following best describes ethics?

Principles of right conduct

What is most likely an advantage of role playing in leadership development programs

Provides greater transferability to the workplace

Which of the following would be the best way to establish and maintain good peer relationships?

Recognize common interests and goals

Which of the following is NOT one of the seven specific steps for creating high-impact development plans?

Scheduling regular meetings with your superior

What is the main criticism of servant leadership?

Serving employees conflicts with the realistic goals of organizations.

Which term refers to a kind of learning between the individual and the environment in which learners seek relatively little feedback that may significantly confront their fundamental ideas or actions?

Single-loop learning

_____ is exercised in the service of higher goals to others or organizations and often involves self-sacrifice toward those ends

Socialized power

Which statement is most likely true about followers and superiors having effective working relationships?

Superiors and followers with good relationships tend to experience less conflict.

Why do followers most likely need to have a high level of technical competence?

Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates.

Which of the following statements about GAPS analysis is most likely true?

The perceptions component of a GAPS analysis concerns how your abilities, skills, and behaviors affect others.

Based on the research of Peterson and Hicks, which statement about the development planning process is most likely FALSE?

The second phase in development planning requires conducting a formal GAPS analysis

A manager with a _____ orientation will most likely rely on coercive methods to motivate workers such as punishments and threats

Theory X

What is Hollander's approach to leadership called?

Transactional

Which of the following is NOT an example of behaviors that could be considered a "10 percent stretch"?

Using a motivational practice that has been very successful in the past

Which of the following is true of the leadership definitions?

Various definitions illustrate that many factors affect leadership

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith

Vision, empathy, consistency, and integrity

During the first two weeks new leaders will want to have one-on-one meetings with their direct reports. Which of the following is a topic that should LEAST likely be discussed in those meetings?

What do team members like to do during their free time?

New leaders have two critical tasks the first day on the job: to meet their new boss and new team. Which of the following topics should LEAST likely be discussed with the new boss?

Your assessment of the team's strengths and weaknesses

A politician's advisor explains how demographic changes in the politician's district make it important for the politician to spend more time in the district seeing constituents than she has in the past. This is an example of:

a rational persuasion

Leadership development is enhanced when experience involves the three processes of:

action, observation, and reflection.

People who are observing an action are much more likely than the actor to make the fundamental attribution error. This is called

actor/observer difference

People typically use hard tactics when:

an influencer has the upper hand.

In general, members of the Baby Boomer generation

are ambitious and loyal to organizations.

Leadership studies programs at the university-level:

are increasingly popular at many liberal-arts institutions

Theory Y reflects a view that most people:

are intrinsically motivated by their work

Followers are more likely to use _____ power to change their leader's behavior if they have a relatively high amount of referent power with their fellow co-workers.

coercive

A police officer giving a speeding ticket to a driver is most likely using:

coercive power.

The ability to control others through the fear of punishment or the loss of valued outcomes is known as:

coercive power.

In the informal coaching process, a leader is most likely to help a follower to grow skills by

creating a coaching plan.

Influence is best defined as the:

degree of actual change in a target agent's values

Schein's classic study of sex roles:

demonstrated how bias in sex role stereotypes created problems for women moving up through managerial roles.

Terrorists may call themselves "freedom fighters," and firing someone may be referred to as "letting him go." These are both examples of:

euphemistic labeling.

Crediting your own successes to dispositional factors and others' successes to factors in the environment are aspects of:

fundamental attribution error.

Gen Xers have a tendency to define leadership as:

giving employees what they need to work well and comfortabl

In general, members of the Veteran generation

grew up during World War II

An authentic leader will most likely

have a realistic self-perception.

In leaderless group discussions, facilitators and observers rate participants and provide feedback about _____ skills.

interpersonal

Relationships that lack trust are characterized by self-protective efforts to control and verify each other's behavior. This statement most likely relates to the _____ level of principle-centered leadership

interpersonal

What best describes the leader-follower relationship?

leadership and followership merge and are linked concepts.

Values are most likely:

learned through socialization

According to the new leader onboarding roadmap, within the first two weeks, leaders should:

meet all team members

The process by which an older and more experienced person helps to socialize and encourage younger organizational colleagues is called:

mentoring.

A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a "sword hanging over your head" if he breaks the law again is using:

pressure tactics.

A leader who has developed close interpersonal relationships with followers generally uses _____ power to influence them.

referent

When students respond positively to requests from teachers who are well-liked and respected, it can be inferred that the teachers have:

referent power.

Research findings by French and Raven indicate that leaders who rely primarily on _____ and _____ power have subordinates who are more motivated and satisfied, are absent less, and perform better

referent; expert

In the informal coaching process, a leader is most likely to inspire commitment from a follower by _____.

reviewing performance appraisals

Coalition tactics are most likely exhibited when agents:

seek the aid of others to influence the target.

A situation in which one's expectations or predictions help determine the very results predicted is referred to as:

self-fulfilling prophecy.

Technical competence is especially important for first-line supervisors because they:

spend a great amount of time training their followers.

Leadership training programs for mid-level managers are LEAST likely to focus on improving _____ skills.

strategic planning

Rational tactics are most likely used by a person when

the benefits are organizational as well as personal

A leader who takes action to maintain ethical standards in the face of questionable moral behaviors by superiors is most likely exhibiting

upward ethical leadership.

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely exhibiting:

vision.