Leadership CH 9

Supervision

According to Herzberg's two-factor theory, which of the following is a hygiene factor?

. achievement orientation

An individual's tendency to exert effort toward task accomplishment depends partly on the strength of his/her motive to achieve success. This concept is called:

motivation problems

In terms of the underlying causes of performance problems, leaders seem to have the most difficulty recognizing and rectifying:

make specific predictions as to how individuals will satisfy their needs.

One limitation of Maslow's Hierarchy of Needs is that it fails to:

behaviors directed toward the organization's mission

Performance is best described as:

Goals

What are the most powerful determinants of task behaviors according to Locke and Latham?

Promises of long-term employment

What is the main reason for people staying with organizations?

Global satisfaction item

Which of the following assesses the overall degree to which employees are satisfied with their organization and their job?

Effectiveness

Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work-group or organizational goals?

Influence

Which of the following is NOT a macro psychological component that underlies empowerment?

Annual salary

Which of the following is most likely an example of a non-contingent reward?

The work itself

Which of the following is one of the motivators described in Herzberg's two-factor theory?

Pygmalion effect

Which of the following most likely occurs when leaders articulate high expectations for followers?

Interactional justice

Which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect?

Research shows a strong link between negative affectivity and low productivity levels

Which of the following statements about affectivity is most likely FALSE?

Easily attainable goals result in higher levels of effort and performance.

Which of the following statements about goals is most likely FALSE?

People with a disposition for positive affectivity tend to react optimistically to changes

Which of the following statements is most likely true about affectivity?

Assigning goals that are both specific and difficult

Which of the following would most likely result in consistently higher effort and performance?

By changing the situation, leaders can enhance followers' motivation, performance, and satisfaction

Which statement about empowerment and the operant approach is most likely true?

Leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and skills necessary to make good decisions

Which statement best summarizes the components of empowerment as defined by the authors?