Leadership Exam 1 (Mindtap Questions)

Theodore, the director of a prestigious bank, inspires his employees to be professional by being a thorough professional himself.

Leadership

Identifying innovative methods for service delivery. What kind of task is this?

Leadership Task

Adrian, a powerful politician, has both followers and detractors

Leadership polarity

Introducing new processes to streamline training. What kind of task is this?

Leadership task

Michelle is the marketing manager at an automobile manufacturing firm. When the marketing team faced criticism for poor performance, she felt that her complacent nature was responsible for the poor results. Which of the following traits of core self-evaluations is being captured in this scenario?

Locus of control

Directing Leadership Style and Enthusiastic Beginner

Low Supportive Behaviors, High Directing Behaviors

Monica, a senior bank manager uses her power and authority for accomplishing personal goals

Personalized charismatics

Audrey is the CEO of a technology firm. She prefers an affluent lifestyle and craves more prestige and power. She spends her money extravagantly, throwing big lavish parties every month. Which of the following motives best describes Audrey's characteristic?

Personalized power motive

Julian, a team manager, uses the experience gained during his days as an intern to solve work-related everyday problems.

Practical Intelligence

Clara, a store owner, always maintains sufficient stock of merchandise in anticipation of the high demand during festive seasons.

Proactive Personality

According to the ______ , a manager's expectation of a group member's success or failure becomes a self-fulfilling prophecy.

Pygmalion effect

According to Jay A. Conger, which of the following has replaced the era of managing by dictate?

The era of leadership by inspiration

Christopher is a dynamic, adaptable, and consistent leader. He has the ability to gauge whether he is exerting the right amount of pressure on his team members while working on a project. He shows empathy toward others, and is able to amicably resolve disputes arising within the organization. This shows that Christopher:

A resonant leader

Which statement best defines "charisma"?

A special quality that leaders have which differentiates them from others

Which of the following can be identified as a factor relating to substitute for leadership?

Closely knit teams of highly trained individuals

When high expectations need to be set for team members performing ambiguous and nonrepetitive tasks. Which style is this?

Achievement-oriented style

Keith, a team leader, examines certain factors in a situation before selecting an appropriate decision making style. The given example shows the

normative decision model

Dwayne develops a new team building exercise for his new coworkers as he feels that his supervisor does not care if the team members get along.

Activists

Trish, a senior partner, is considered by many to be a collaborative leader. However, when the situation calls for an assertive leader, she is able to lay down the rules and ensure that they are followed. Based on this information, Trish is an effective leader because she is _____.

Adaptive

Peter is a computer engineer with excellent analytical and problem-solving abilities.

Cognitive Factors

Tom is considered by his team members to be skilled at adopting task-related attitudes and behaviors to effectively manage his team. Which of following is the most likely reason for this impression?

He adapts to any situation as required by circumstances.

Coaching Leadership Style and Disillusioned Learner

High Supporting Behaviors, High Directing Behaviors

Dana's profile on a job portal is designed in a manner that highlights strengths that are unique and differentiates her from competition.

Personal Brand

When leading during a crisis, a leader should _____.

lead with compassion

Leadership takes into account factors related to the leader, the persons being led, and:

the various forces in the environment.

After receiving Tammy's feedback, Mindy thinks there are supervisory style problems at the Red Rascal. She wonders if she should change her approach to leadership and the supervisory style she has been following. If you were Mindy, which of the following would you do?

Choose different supervisory styles for the developmentally challenged workers and the restaurant associates.

Which of the following would be considered a task-oriented leadership behavior?

Concentrating on strengths of group members

Grace is a finance manager at her firm. She wants to make a decision based on the inputs of her group members and their agreement. Which participative leadership style should Grace use?

Consensus

_____ is the degree to which a leader creates an environment of emotional support, warmth, friendliness, and trust.

Consideration

_____ confer with group members before making a decision, but they retain the final authority to make decisions.

Consultative leaders

Which of the following best defines the process of leading group members through a sudden and largely unanticipated, intensely negative, and emotionally draining circumstance?

Crisis Leadership

Gerald always patiently listens to his colleagues and empathizes with them when they share their problems and concerns with him.

Emotional Intelligence

The top management of Virgo Inc. involves managers throughout the organization in solving problems for which their knowledge and expertise is required. This idea is emphasized by the

Flexible Leadership Theory

Which of the following facilitates proactive behavior on the part of subordinates?

Giving group members more autonomy

Which of the following is an assumption underlying the study of leadership?

Leaders affect organizational performance.

What kind of communication style of charismatic leaders is gearing language to suit different audiences?

Leadership by inspiration by using metaphors and analogies and Leadership through storytelling as well.

Stanley, an entrepreneur owning an advertising agency, often speaks to his employees about his struggles and the agency's growth over the years to motivate them.

Leadership by storytelling

Which of the following is a finding relating to leadership according to the theoretical analysis by Gail T. Fairhurst and Mary Uhl-Bien?

Leadership is a phenomenon generated in the interactions among people acting in a given setting.

Charlotte expects her team to meet extremely tight deadlines because their productivity improves her chances of being promoted. What kind of charismatic is Charlotte?

Personalized charismatic

Which of the following leadership types runs the risk of followers following the leader down an unethical path?

Personalized charismatic leaders

Which of the following is a key aspect of servant leadership?

Providing emotional healing

Eric, the operations head of an investment bank decides to shift the country headquarters of his organization from New York to Chicago. He implements his decision and starts working toward it by taking his board members' consent for granted. In this scenario, Eric portrays a(n) _____ style of leadership.

autocratic

Kenneth is a manager known for his problem-solving abilities. He also projects confidence when dealing with a situation. These inner qualities of Kenneth are referred to as

leader characteristics

According to the _____ theory, a leader might be kinder toward members of the in-group than toward out-group members.

leader-member exchange

Roger is an executive of a multinational tractor manufacturing company. While representing the company at conferences and meetings, he employed an inspiring way of narrating how the company's product helped in mechanizing farms in developing countries and highlighted the benefits to farmers in those countries. This communication style is called _____.

leadership by storytelling

The air of confidence and dominance found in higher degrees in a charismatic leader could possibly turn into _____ tendencies.

narcissistic

The term collaborative leadership refers to the same idea as _____.

participative leadership

The _____ is based on management openness because the leader accepts suggestions for managing the operation from group members.

participative leadership style

Aiden Carter, an administrator at an automobile company, has started to work overtime since the day he got promoted to the position of administrator. In addition to extra work hours, Aiden also has to handle complaints on the human resource front. Despite his honest work and transparent conduct, he is viewed as being unethical by many of his subordinates. In this scenario, Aiden is likely:

to feel the frustrations of being a leader.

Sean, the sales head of Melony Inc., an electronics manufacturer, notices that his team frequently fails to meet sales targets. As a task-oriented leader, which of the following measures should Sean adopt to boost sales and increase his effectiveness as a leader?

He should focus on setting high performance standards for his team members.

Cooper wants to bring about transformations in his organization. Which one of the following would be the best recommendation for Cooper at this time?

Help group members understand the need for change.

Kevin, a team leader, has a clear understanding of his team members' capabilities that help him make decisions on task allocations.

Insight

Which of the following statements is true about 360-degree feedback?

It should reflect those behaviors and attitudes that an organization values most highly.

Which of the following leaders portray a relationship-oriented attitude or behavior?

Jennifer helps her team members achieve a sense of belonging and recognition in the company.

Which of the following is a dominant characteristic of leaders with high power motives?

They invest much time in thinking about ways to alter the behavior and thinking of others.

Richard, the leader of the research team in a pharmaceutical company, was responsible for setting up a highly advanced laboratory that led to the discovery of several useful drugs.

Transformational Leader

A challenge to the validity of charismatic leadership is that leaders might be _____.

perceived as charismatic because of their accomplishments

Elon Musk rose to fame in 1999 when he founded X.com, an online payment company that eventually became PayPal. It was later sold to eBay for $1.5 billion in stock. He then invested this amount into three start-up companies. Musk, in this scenario, is involved in _____.

strategic planning

Victor, a manager of a team of software engineers, works out targets and the ways to achieve them for each member of the team that result in personal benefits for the team members. The given example illustrates the ____ of leadership effectiveness

path-goal theory

A ____ places service before self-interest and seeks to do what is morally right, even if it is not financially rewarding.

servant leader

A(n) _____ assists constituents by working on their behalf to help them achieve their goals, not the leader's own goals.

servant leader

In 2013, three battery-related fires erupted in Tesla cars. Musk aggressively responded to critics via his blog that gasoline fires were a greater potential danger than battery fires in an electric vehicle. Musk stood by Tesla cars' safety features and was ready to defend it in any public forum. This instance best exemplifies Musk's role as a _____ of the company.

spokesperson

The best-accepted principle of crisis leadership is that the leader should_____.

take decisive action to remedy the situation

Lily often boosts the morale of her team members by painting the big picture of the future and creating a_____ In order to achieve that future, she provides a______that provides purpose to their tasks and goals.

vision; mission

Which of the following best describes the term "resonant"?

It is used to describe a leader who scores high in emotional intelligence.

Which of the following is a consequence of attribution of charisma to leaders?

It leads to other behavioral outcomes in group members.

Tian is a creative product manager who is known for his tenacity. He is also an expert in his field who is capable of seeing the big picture. However, Tian is an introvert who often has difficulty "getting tough" with his team members. Despite his apparent shortcomings, Tian is considered an excellent leader. Which of the following limitations of the trait approach does Tian's story highlight?

The trait approach prompts people to believe that effective leaders have a high standing on every leadership characteristic.

Which of the following is a characteristic of true charismatic and transformational leaders?

They are highly concerned about human welfare and attaining outstanding organizational performance.

Which of the following is a rationale for referring to conceptual thinkers as systems thinkers?

They understand how the external environment influences an organization.

According to Jim Collins, which of the following elements is more likely to contribute to the creation of an inspirational vision statement?

Timeless core values

Joshua, the head of a technology firm, decides to announce bonuses for his staff members following an increase in the firm's profit margins. The predetermined date of the bonus announcement coincides with a deadly storm rendering several people homeless and starving. Joshua understands that the time is not appropriate for making such an announcement given the grave situation. In this scenario, Joshua's decision exhibits _____.

practical intelligence

Which of the following leadership behaviors and attitudes are specific aspects of initiating structure?

Task-oriented

Musk personally inspected every Tesla car as he was very particular about the design. Such was Musk's expertise that he could easily spot even the minutest misalignments and errors. Which of the following leadership roles best describes this example?

Technical problem solver

According to Jim Collins, which of the following elements is most likely to contribute to the creation of an inspirational vision statement?

Timeless core values

Jacob, the sales head of LyfCare Inc., a life insurance provider, is considered to be a very organized and disciplined leader by his employees, thereby scoring high on the scale of initiating structure. This could stem from the fact that Jacob _____.

ensures that team members are utilized to the best of their abilities

The ability to understand the long-range implications of actions and policies is known as _____.

farsightedness

An entrepreneurial leader is most likely to _____.

have a high level of enthusiasm and creativity

_____ refers to attaining desirable outcomes such as productivity, quality, and satisfaction in a given situation.

Leadership effectiveness

Mason is the CEO of a leather export company. In a meeting with the company's workers, held the previous year, Mason promised to make improvements to the work environment. In a year's time, he had managed to deliver his promise. This describes that Mason is a _____ leader.

Trustworthy

Scott, an architect, has been assigned the task of redesigning the layout of a building his team is working on. Scott has recently received criticism about his work and feels disappointed. He possesses some of the skills needed to accomplish this task, but he lacks the motivation to seek help or to complete it. According to the Situational Leadership II model, Scott is most likely a(n) _____.

disillusioned learner

Leaders who score high on the consideration factor are_____.

friendly, trustful, and earn respect

Tammy, the Head Chef, does not appreciate her supervisor Mindy giving detailed instructions for everything. Considering that Tammy is highly skilled and motivated, how should Mindy lead Tammy? Check all that apply.

Mindy should set challenging goals for Tammy and expect Tammy to assume responsibility. Mindy should emotionally and logistically support Tammy when Tammy's work is frustrating and stressful.

When speaking to the linemen of his phone company, Hamid, the CEO uses "average-Joe" language. This elicits a positive response from the linemen who feel they are now able to relate to Hamid and that he understands their concerns. By______ , Hamid is able to use his charisma and lead by inspiration.

gearing language to different audiences

Which of the following behaviors would be considered a relationship-oriented leadership behavior?

Aligning people

Leadership is a process with intrapersonal and interpersonal mechanisms. Which of the following can be categorized under interpersonal mechanisms?

A leader's influence on his or her group members

Tyron is excited by the "path not taken." Exploring the unknown and trying to accomplish what others have never done before excites him in spite of the possibility of failure. This demonstrates that charismatic leaders such as Tyron

Romanticize Risk

Which of the following is an example of contingency leadership?

Wendell assigns work hours to employees who are less competent, while allowing his motivated team members to choose their own timings.

When deadlines are nearer, Roger assigns tasks and methods to accomplish them to his subordinates rather than giving them authority to choose on their own. He does this because he has found that when timelines are short, empowerment is less effective than delegation. In this scenario, Roger is practicing _____ leadership.

evidence-based

A personalized charismatic leader uses power to _____.

further his or her own self-interests

When Jessica appreciates Kurt's shined shoes and wrinkle-free shirt, Kurt feels like he is being treated like a child. Though Jessica was instructed by upper management to provide positive feedback and encouragement to workers, it backfired with Kurt. What supervisory style should Jessica adopt with Kurt? Check all that apply.

Jessica should provide Kurt with task-related instructions when Kurt is asked to perform tasks that are new and challenging to him. Jessica should listen to Kurt's inputs when he provides them, but generally adopt a supervisory style that is low on supporting behaviors.

Joseph, a restaurant owner, ensures that his employees offer prompt service and quality food to customers even during peak service hours

Leadership effectiveness

Frederick, a new manager, is faced with the task of estimating the timeline for completion of a project. Which of the following should he do if he decides to follow the evidence-based leadership approach?

Use the methods that have proven to be effective in similar situations

Fran, the head of exports management at a textile manufacturing firm, was asked in a formal meeting with the CEO why her department was unable to meet its quarterly target. During the meeting, Fran stayed calm and in control and put forth her reasons in an unambiguous manner. This exhibits that Fran is a _____ leader.

self-confident

Charismatic leaders deliberately engage in impression management because they believe _____.

that the perceptions of constituents determine whether they function as charismatic leaders

When transformational leaders enable group members look to the big picture for the sake of the team and the organization, they are _____.

helping people look beyond self-interest

The organizational culture influences which leadership style will be tolerated and effective. A friendly, collaborative culture calls for more of a(n) ______ style of leadership. In contrast, in a perform-or-perish culture, a more _____ leadership style will be effective.

consensus, directive

Which of the following political tactics is a necessary part of a leader's role?

Forming coalitions

A team leader who helped group members establish realistic goals would be engaged in ______ .

initiating structure

Charismatic leaders use visions for the important purpose of _____.

inspiring group members

Chloe, Joshua, Jacob, and Emily are senior physicians working in a private hospital. Each of them has specialized in a particular field of medicine, and hence acts according to the incorporated criteria of strong medical practices. This means that they do not require a visionary figure to motivate them to perform a sincere job. A factor influencing this behavior would be the _____.

integration of professional norms

Which of the following is an example of a vision statement?

"To create a sustainable, just world without poverty"

_____ is a formal evaluation of superiors based on input from people who work for and with them, sometimes including customers and suppliers.

360-degree feedback

Johnson, the marketing head of an electronics manufacturer, believes in endorsing results that are popular but is also cautious about taking any form of unnecessary risk. He also believes in testing his opinions with the others involved to ensure their acceptability. In this scenario, Johnson represents the _____ Managerial Grid style.

5,5 Status Quo

Which of the following is most likely to be the source of a leader's satisfaction that comes with their position?

A feeling of power and prestige

facilitate

A leader defines the problem to be solved and the boundaries in which the decision must be made.

decide

A leader makes the decision alone and either announces or sells it to the group.

Subordinates believe so strongly in the integrity of charismatic leaders that they will risk their careers to pursue the leader's vision

Ability to inspire trust

Leaders enable group members to achieve success on relatively easy projects, praise the group members and then give them more demanding assignments

Ability to make group members feel capable

Helen, a chemist, derives pleasure from new discoveries and strives for innovation.

Achievement Motivation

Which of the following is typically true of being an emergent leader?

An emergent leader can exert some leadership by being an influential coworker.

Alex, the regional head of a tractor manufacturing company, is unhappy with the sales performance in the previous quarter. Alex says to his employees, "The company's performance has been declining over the previous two quarters. We must work together to raise our performance levels and achieve better targets in the coming quarter." Which of the following traits best describes Alex's stance?

Assertiveness

Maxwell, a CEO, is known for his spontaneous style of leadership. Every week, he takes time off from his work schedule to personally meet the employees of the company to hear their ideas and opinions. Which of the following traits best describes Maxwell's approach?

Authenticity

Which of the following activities can be categorized as the role of a negotiator in the context of Mintzberg's leadership function of management?

Bargaining with superiors for funds, facilities, equipment, or other forms of support

Thomson Inc., a manufacturer of smartphones, has unveiled a premium range of smartphones with innovative features and applications. Which of the following actions should the CEO of Thomson Inc. undertake if he wishes to increase media and consumer interest in the company's newest products?

Be available to outsiders as a representative of the company both within and outside the company

Patrick's ability to present his ideas in a convincing manner sets him apart from other managers in his company.

Charisma

Josephine, the founder of a cosmetics company. frequently takes a public stand against animal testing of personal products. What kind of charismatic is she?

Celebrity charismatic

Lewis is an assistant researcher associated with the drug development department of a major pharmaceutical company. During a health impact examination, he finds that one of the company's products has a potential for inflicting long-term health complications. So, he decides to bring this issue up with his senior officials. Under which of the following types of followers can Lewis be classified?

Diehards

Richard suspects his company is evading taxes so he secretly copies confidential information so he can report his company leaders to the authorities

Diehards

Which of the following is a task-oriented behavior or attitude?

Direction setting

When a task is unclear and team morale needs to be improved. Which style is this?

Directive style

According to the path-goal theory, which of the following is an example of a participative style of leadership?

Dylan often consults with his subordinates for their inputs before making decisions on task allotment.

Which of the following is true of the roles of leaders and managers?

Effective managers also lead, and effective leaders also manage.

Which of the following actions of a leader can be identified as part of the figurehead role?

Escorting official visitors

Employee empowerment has shown positive results for Aries Inc. All team leaders and senior managers ensure that employees are given independence to take decisions. This scenario is an example of

Evidence-based leadership or management

Which of the following identifies the commonly referenced leadership skills?

Interpersonal, conceptual, and technical skills

Dionne passively does what she's asked to do and appears to have no interest in her company's mission or growth

Isolates

Which of the following is a limitation to the trait approach?

It can breed an elitist conception of leadership.

Ashley's first step after making direct observations at the Ultra Cover division, was to inform the manufacturing group that if they could not reduce manufacturing costs by 10 percent within six months, she might shut down domestic manufacturing and outsource all manufacturing to China. If you were Ashley, which of the following would you have taken as a first step?

Make group members feel capable by slowly increasing the difficulty level of assignments

Assessing the performance of his team members. What kind of task is this?

Managerial Task

Ensuring that workers adhere to work timings. What kind of task is this?

Managerial Task

Planning the training schedules of the department. What kind of task is this?

Managerial Task

A charismatic leader uses colorful language and exciting metaphors and analogies to inspire people

Masterful communication skills

Lowell is an operations supervisor at a manufacturing plant. A major fire at the plant halted operations for two weeks. When the plant became operational again, Lowell encouraged workers to return to their normal schedules to restore purpose to their lives. In this scenario, which of the following crisis leadership attributes is displayed by Lowell?

Reestablishing the usual work routine

Which of the following will be an alternative to evidence-based leadership?

Relying heavily on common sense and adopting practices used by other companies

The members of the Research & Development (R&D) team of a biotech company are highly dedicated to their work. They are a cohesive and highly motivated team. However, the team finds it difficult to communicate their ideas in a simple manner to its stakeholders. As the leader of the R&D team, which of the following roles should you focus on more if you wish to contribute to the performance of the organization?

Spokesperson

Which of the following is regarded as a useful tool for getting people to embrace change by capturing their attention?

Storytelling

Providing innovative ideas for the organization to pursue

Strategic Planner

The product development team of a company consists of highly trained and focused individuals requiring minimal supervision

Substitutes for leadership

In a meeting with the sales manager, Ken, Ashley told Ken that it was his job to find a way to increase sales, particularly if he wanted to keep his job. If you were Ashley's advisor, what will be your advice to her regarding this issue?

Suggest that a positive, warm attitude may help in such situations while an in-your-face attitude may bring detractors.

When a task is dissatisfying , frustrating, or stressful. Which style is this?

Supportive style

Ronald Corp., a technology firm, has shown strong organizational performance in its recently declared performance assessments of the previous quarter. It has been observed that the key to this performance was the involvement of several well-informed managers at different levels of the company in the decision-making process. Which of the following theories supports the leadership framework of Ronald Corp.?

The flexible leadership theory

Which of the following is an implication of the flexible leadership theory?

The involvement of leaders throughout the organization in making decisions improves company performance.

Abraham often gives valuable inputs to his team manager that play a major role in project executions and the team's mission of attaining excellence. Subordinates such as Abraham are known as

active followers

While management focuses more on consistency, leadership focuses more on _____.

adaptability

According to the modern view of leadership, as explained by J. Richard Hackman and Ruth Wageman, followers:

also exhibit leadership.

The vision a charismatic leader seeks to implement deals mostly with _____.

an ideal version of the future for the entire organization

An effective way for highly charismatic leaders to influence external stakeholders is by:

becoming the symbol of their organization.

Problem-solving and intellectual skills are referred to collectively as _____.

cognitive factors

Daniel, the chief marketing officer of Poseidon Inc., is working closely with his team to develop a series of marketing campaigns for the new car to be launched by his company. Daniel encourages his team to come up with creative suggestions and receives valuable inputs from them. However, he remains the final deciding authority. In this scenario, Daniel portrays a(n) _____ style of leadership.

consultative

Albert, a senior manager, varies his management style depending on the situation in his company. Therefore, Albert is exhibiting a(n)

contingency approach to leadership

The essence of _____ is that leaders are most effective when they make their behavior dependent on situational forces, including group member characteristics.

contingency approach to leadership

Matthew, the managing director of a food processing company, displayed tremendous courage and steered the company out of trouble when the company suffered huge losses. This is an example of

crisis leadership

According to the normative decision model, when the time available for decision making is limited, the recommended decision-making style is:

decide

Check My Work Maxwell, a project manager, asks his team to decide which enterprise software package to purchase. He provides them with information on the requirements and the budget, but he does not influence their decision as he trusts his team to make the right choice. According to the normative decision model, the decision-making style used by Maxwell in this scenario is known as _____.

delegate

As a technique of developing one's charisma, developing synchrony with others refers to _____.

developing a connection with others through subtle body language

Rostov, the owner of a coffee shop, reopens his store for business after a recent burglary. Many of Rostov's staff are still shaken by the burglary, but Rostov gives them a pep talk and plans to invest in a better security system for the shop. This gives Rostov's employees hope and energizes them. In this scenario, Rostov is leading during a crisis by _____.

displaying optimism

A(n) _____ is one who helps group members attain productivity, including high quality and customer satisfaction, as well as job satisfaction.

effective leader

Sheryl knows that showing appreciation is an effective way to boost employee morale. When a usually silent team member, Yves, comes up with great ideas at a meeting, she sends an email to Yves thanking him for his valuable inputs. Since this incident, Yves regularly offers valuable inputs and feedback to Sheryl and other team members. In this scenario, Sheryl is practicing _____ leadership.

evidence-based

Musk founded Space Exploration Technologies (SpaceX) in 2002. In 2012, the Dragon spacecraft of SpaceX delivered 500 pounds of provisions and equipment to the International Space Station. Further, the Dragon landed precisely on target and in excellent condition. This shows that Musk is an excellent _____.

executor

Grayson is a renowned investigative journalist who had uncovered several scams and corruption cases in the past. Known for his candid and liberal opinions, he had a huge fan base as well as pockets of detractors across the country. Grayson is:

experiencing leadership polarity

Calvin, the manager of the customer service team of a bank, encourages his team members to take decisions independently when responding to customer complaints and queries. By providing autonomy to his team members, Calvin is

facilitating proactive behavior

The core argument of Jeffrey Pfeffer's leadership irrelevance theory is that:

factors outside the leader's control have a larger impact on business outcomes than do leadership actions.

A common element in all situational, contingency leadership theories indicates the appropriate leadership style most likely focuses on the _____.

situation

A contingency perspective is that a leader's behavior is greatly influenced by the _____.

situation

A leader focused on using power primarily to achieve organizational goals or a vision has a _____ power motive.

socialized

When seeking to collaborate with group members, leaders may find they are most successful when they _____.

solicit input from knowledgeable group members.

A(n) _____ is one that makes a person or group stop and think about why they are doing or not doing something.

tough question

When Timothy A. Judge and Ronald F. Piccolo evaluated the impact of three styles of leadership based on six criteria, including job satisfaction and job performance of both leaders and followers, _____ leadership showed the highest overall relationships.

transformational

A person's confidence in another individual's intentions and motives and in the sincerity of that individual's word is known as _____.

trust

Charismatic leaders are likely to cultivate relationships with group members by _____.

using impression management

Allen is the CEO of a market research firm. The research firm is known for its culturally diverse work force. Taking into consideration the diversity factor, Allen decides to customize some of his company's policies to suit the cultural needs of the various communities and maintain harmonious relationships. Which of the following key variables of the basic framework model is illustrated in this scenario?

Internal and external environment

When performance is measured against high standards, productivity is likely to increase, since people tend to live up to the expectations of their superiors. This is called the _____.

Pygmalion effect

Which leadership theory classifies an individual's leadership style as task motivated or relationship motivated?

The contingency theory

Which of the following is a rationale for the ability of charismatic leaders to remember people's names they have seen only a few times?

They take strong personal interest in other people.

A study of team leadership found that transformational leadership helped the group members _____.

improve their performance as they felt more potent

Jason, the chief security officer of Symmetry Inc. is working closely with his team to devise foolproof measures to safeguard confidential data. His employees regard him as a leader who is high on consideration. The employees' impression of Jason could stem from the fact that he _____.

is not biased or favors one employee over the other

Today's modern organizations are characterized by:

collaboration between leaders and followers.

Which of the following is a means by which a leader can instill a desire for customer service and quality and foster feelings of proprietorship and involvement in group members?

Emphasis on ethical leadership

Betty is the CEO of a pharmaceutical company. One of the products manufactured by her company had to be recalled following a health hazard evaluation by the FDA. Betty maintained her composure, and followed all the consequent legal procedures that the company had to face. She was certain that the company would be able to tackle this problem and emerge successful. Which of the following best exhibits Betty's characteristics?

Self Confidence

_____ is the factor of emotional intelligence that refers to the ability to understand one's own emotions.

Self-awareness

DuringBased on the skills and capabilities of her team, Irene decides on the amount of supervision or guidance each team member requires. The approach followed by Irene is known as

Situational Leadership II (SLII)

Which of the following has been designed to increase the frequency and quality of conversations about performance and professional development between managers and group members?

Situational leadership II

Nicholas , a manager, always sets goals that fulfill the needs of his team members

Socialized characteristics

In which of the following leadership types do the followers have a clear sense of who they are and a clear set of values?

Socialized charismatic

Though Russell is offered kickbacks because of his position and charm, he prefers to use his people skills to benefit his organization as a whole. What kind of charismatic is Russell?

Socialized charismatic

The role of a figurehead typically includes:

making oneself available to outsiders as a representative of an organization.

Andrew, the regional head of a dairy processing firm, is anticipating an increase in demand from retailers who plan to expand their stores. Therefore he decides to increase the production target by 40 percent for the current financial year. This shows that Andrew is _____.

proactive

The path-goal theory suggests leaders should work toward _____.

reducing frustrating barriers to reaching goals

delegate

A leader permits the group to make the decision within prescribed limits.

consult

A leader presents the problem to group members individually or in a meeting, gathers their suggestions, and then makes the decision.

Which of the following categories of followers, according to Barbara Kellerman's classification, are regarded as active followers?

Participants

When the morale of employees performing nonrepetitive tasks need to be improved. Which style is this?

Participative style

Initiating activities that contribute to positive group morale

Team builder

Based on feedback of being harsh to her team members, Ashley decided to prepare a video that would be distributed on the Ultra Cover intranet. A central part of her message was that about four billion people in the world use some type of portable phone or computer, and that only 3 percent of them are purchasing a cover for these devices. She concluded, "We have a potential market of about 3.9 billion people throughout the world who could use at least one Ultra Cover. We have just begun our journey to greatness." If you were Ashley's advisor, what would be your feedback to Ashley's video message initiative?

Tell her that she has done well to put the message across to gain some positive opinion about her leadership.

Which leadership model views leadership as a process where a leader has to decide which decision-making style will be most effective?

The normative decision model

Which of the following is a most likely consequence of a lower leadership position?

The number of human resource problems requiring action

A transformational leader is one who _____.

makes major changes in an organization

A task-related personality trait that includes interpersonal skills of being able to communicate clearly and convincingly, disarm conflicts, and build strong personal bonds is known as _____.

relationship management

Edward, an executive of a global retail store, often takes deliberate steps to create a strong, favourable effect on his group members. He is always professionally dressed and works hard to build positive visions for his team members. This is an example of:

successful impression management.

Karen's team is assigned a new project that is stressful and dissatisfying. As a result, her group members are unsure of themselves and lose motivation. When she realizes this, Karen takes steps to boost their morale as she is concerned about their well-being. According to the path-goal theory of leadership, Karen should choose the _____ style of leadership.

supportive

An integrated brain is essential for a leader to:

switch between different approaches with ease.

Which of the following is an advantage of the trait approach?

It can help people prepare for leadership responsibility and all of the issues that accompany it.

Which of the following is a disadvantage of displaying an in-your-face attitude?

It could bring many detractors.

Which of the following is an advantage of the trait "insight"?

It helps speed up decision making processes.

Which of the following is true of the concept of leader characteristics and behavior?

It refers to the inner qualities that help a leader function effectively in many situations.

Which of the following leadership styles refers to giving group members the freedom to do what they want with almost no direction?

Laissez-faire

Which of the following is the most powerful dimension associated with leadership favorability in a situation?

Leader-group member relations

Which of the following is true according to the leader-member exchange theory?

Leaders are more likely to empower group members with whom they have a high-quality exchange.

Motivating workers to reach their individual goals. What kind of task is this?

Leadership Task

Delegating Leadership Style and Self-Reliant Achiever

Low Supporting Behaviors, Low Directing Behaviors

Michael, a senior manager at a retail firm, is highly passionate about his job. Reaching a milestone is a joyful experience for him. In addition, Michael sets high standards and ambitious goals for himself and his team. Which of the following best describes his motives?

Achievement motive

In the path-goal theory, which of the following styles emphasizes setting challenging goals, pushing for work improvement, and setting high expectations for team members?

Achievement-oriented style

Under which of the following circumstances, does the leader irrelevance argument have a greater practical value?

If leaders are constrained in what they can do but still have plenty of room to influence others

Which of the following refers to a broad personality trait that captures self-esteem, locus of control, generalized self-efficacy, and emotional stability?

Core self-evaluations

Cameron is part of a team of graphic designers. Though she shares the same title and performs the same tasks as the rest of her team, her coworkers often seek her advice and respect her opinion. Group members such as Cameron as called

Emergent Leader

Daniel, one of the most talented and sincere engineers in his team, has his team mates looking up to him for support and advice. What kind of leader is Daniel?

Emergent leader

Some people are born with a biological propensity for being more energetic than others. Which of the following justifies the fact that nurturing a talent is also equally important?

Energies that are not properly channeled will not help a person to become an effective leader.

Suggestions for making better use of 360-degree surveys

Ensure that the managers rated have full ownership of the feedback information so that they will perceive the feedback as being geared toward personal development rather than administrative control

Team manager Sara considers her subordinate Ethan a member of her in-group. Weyland, another member of Sara's team, does not have high-quality exchanges with Sara. Ethan and Weyland are equally good at their job and their objective performances are equal. Given this information, according to the conclusions of the leader-member exchange theory, when Sara rates the performance of Ethan and Weyland, Sara is likely to rate _____.

Ethan higher than Weyland

Aaron, a team leader, encourages his team members to share their efficient work practices. He then ensures that his team is accountable for their productivity. Which of the following roles best describes this behavior?

Executor

In which of the following roles would a leader be translating organizational plans into action?

Executor

Translating strategy into action

Executor

Which of the following general personality traits of leadership is most consistently associated with and strongly related to transformational leadership?

Extraversion

Carl, the director of a company, formulates plans and policies that will benefit the company in the long run.

Farsightedness

Jeremy is an effective leader who is capable of helping his subordinates complete their tasks. However, he is considered intimidating by some of his team members and is often unable to boost the group's morale. Jeremy feels that since his strengths are task oriented, management should place him as the leader of team members who need task-related guidance. Jeremy is a strong believer of the _____.

Fiedler's contingency theory of leadership effectiveness

Entertaining clients as an official representative of the organization

Figurehead

Which of the following is a major concern of charismatic leadership?

Group members sometimes follow a charismatic leader down a quasi-legal path.

Supporting Leadership Style and Capable but Cautious Performer

High Supporting Behvaiors, Low Directing Behvaiors

When managers bargain with their superiors to secure the necessary resources for their teams, they are playing the role of

Negotiators

Which statement best describes contingency approaches to leadership style?

Organizational effectiveness is affected by situational factors that are not under leader control.

Marcia worries that her department might be in trouble but is reassured when her supervisor tells her not to worry

Participants

Which of the following best defines the purpose of contingency and situational leadership theories?

To select the appropriate leadership style for a given situation

The CEO of a petrochemical company aims to make it the largest exporter of petrochemicals in the country

Vision

Great leaders, particularly those in public life, are great actors. They ____ in significant, positive ways is a major contributor to their charisma.

are dramatic and unique

Often, leaders can be effective by ______ rather than providing answers.

asking tough questions

Being forthright in expressing demands, opinions, feelings, and attitudes is known as _____.

assertiveness

Ben, the Chairman of Pebble Inc. takes decisions regarding the promotion of senior company officials on his own without consulting the members of the Board assuming that other members would agree with him. Ben's decision-making strategy is attributed to the _____ style of leadership.

autocratic

A _____ does not consider a decision to be final until it appears that all parties involved will at least support the decision.

consensus leader

Nina, an intern, recently joined Ravi's team. Nina is highly committed and enthusiastic about her job but lacks some of the skills needed to perform her tasks. Based on the Situational Leadership II model, Ravi should adopt a _____ leadership style with Nina.

directing

The ability to do such things as understand one's feelings, have empathy for others, and regulate one's emotions to enhance one's quality of life is known as _____.

emotional intelligence

Judith, a teacher, requires little leadership unless she is faced with a problem she cannot solve. She is motivated by her own interest in teaching and always brings energy to the classroom. In this scenario _____ makes formal leadership unnecessary.

intrinsic satisfaction

The CEO of an investment banking firm once remarked, "Our company has risen like a phoenix from the ashes after the economic downturn." In this statement, the CEO used _____ as a rhetorical technique

irony

Catherine, a senior project manager, has advance knowledge of the projects that her team will be handling in the next six months. This is an example of:

one of the satisfactions of being a leader.

Amy, a team leader at a consumer goods industry, gives her team members optimistic and confident feedback and acknowledges individual contributions. In this scenario, Amy is encouraging group member development by _____.

providing supportive leadership

A key force driving the new paradigm of collaborative leadership is:

the hyperconnected organizational world.

Leaders who have the "right stuff" have _____.

the necessary traits and characteristics to lead effectively