LER 202 Exam 2

Which of the following is not one of the purposes of norms?

They regulate group members thoughts and feelings

What term refers to the act of persisting with a gaining course of action

escalation of commitment

which is one of the most important roles of managers of teams?

coach

As __ in an informal alliance of individuals or groups formed to achieve a common goal

coalition

Which of the following is one of the four basic factors that affect group performance?

composition

In addition to group size and norms what are the other three basic group factors

composition, cohesiveness and informal leadership

What information condition lies between certainty and uncertainty in making decisions?

Choosing an alternative

Getting to know one another is a part of the ___ stage of group development

Mutual acceptance

Motivated behavior begins with one or more

Needs

If an employer owns a vacation home but restricts its use to top executives is a....

Perquisite

Present adverse consequences often an undesired behavior has occurred is...

Punishment

According to Herzberg motivation factors were often cited as the primary causes of..?

Satisfaction and Motivation

The Human Resources approach proposed giving workers____ is the best way to enhance motivation?

Self Direction

Telecommuting involves all of the following except...

higher pay for working under special conditions

Self-efficacy as it relates to goals is the extent to which an individual believes..

his or her ability to complete a task successfully

All of the following are true about social loafing except

it is often a problem in very small groups

Which of the following is true about performance measurement with a development orientation?

it provides information for her future performance

A performance improvement when people work together rather than independently

process gain

Group composition is

the homogeneity or heterogeneity of group members

According to prospect theory people are more motivated by__

the threat of loss

The Delphi technique uses which of the following to gather opinions from experts?

questionnaires

A __ is more likely to be productive when the task is complex and demands creativity

heterogenous group

What needs involve human desire to be accepted and valued by others?

Esteem

An American citizen who is an employee of a US company but works in Brazil is....

Expatriate

Ending at noon on Friday because the employee arrived at work early all week is..

Flextime

___ is defined as the extent to which a person is interested in reaching a goal

Goal commitment

Applying reinforcement theory to influence what your subordinates do at work is....

behavior modification

An ___ reward system allows employees to chose their own benefits or rewards

flexible

In a highly collective culture such as Japan performance appraisals should focus more on...

group performance and feedback

___ decisions require problem solving that identifies answers to novel questions or issues

non-programmed

The most significant shortcoming of scientific management approach was that it __

overstated the importance of money

__ is when a decision maker questions the decision and looks for information to bolster it

post decision dissonance

When group think occurs, silence is viewed as agreement. This most direct contributes to

shared illusion and entry

Performance is a function of motivation, ability, and...?

the environment (opportunity

A team operates semi-autonomously to create new products is a _ team

venture

quality circles are an example of organizational attempts at...

Empowerment

If you perceive that you are being treated fairly relative to your coworkers what is achieved?

Equity

__ refers to the tendency of people to make more extreme decisions in a group when alone

group polarization