MAN 3025

What is another activity Andy may perform within this function?

Checking monthly sales figures and comparing them to the restaurant's goals

Which of the following is true of technical skills?

They are especially important for first-line managers.

An organization that does not monitor feedback from its environment and make appropriate adjustments will fail due to

entropy

One significant contemporary management challenge is:

globalization.

The managerial function of leading:

is the set of processes used to get members of an organization to work together.

The process in which employees deliberately work at a pace slower than their capabilities is known as

soldiering

Scott's approach to management, which depends on the unique elements in the situation, is most closely related to which management theory?

Contingency perspective

Owner, Andy Pforzheimer, talks about technical skills to his employees. In the meeting they are looking at the chef's food costs. Andy is performing the __ function of management.

Controlling

skills enable managers to visualize the most appropriate response to a situation.

Diagnostic

Gerard is a mid-level manager who believes that people do not like work and try to avoid it. He therefore controls, directs, and coerces employees to get them to work toward organizational goals. Which of the following is true of Gerard?

He is a Theory X manager.

Owner, Andy Pforzheimer, talks to his staff about their technical skills. He likely expects the Executive Chef, in particular, to excel at which technical skills? Check all that apply.

Helping design the layout of the kitchen for a new restaurant Knowledge of kitchen equipment such as an anti-griddle or kitchen torch Preparing delicious menu items for customers to enjoy

Which of the following is true of the quantitative management perspective?

It focuses on mathematical models and the use of computers.

Which of the following is a Theory X assumption?

People want to have security

Universal perspectives:

attempt to identify the one best way to do something

A manager is hired by a start-up for her demonstrated ability to think strategically and make broad-based decisions that serve the entire organization. In other words, the manager has been hired for her strong _____ skills.

conceptual

An independent record label hires a manager who has previously worked with organizations specializing in food processing, internet technology, and e-retailing. The manager is known for tailoring his managerial style in any given situation to the unique elements in that situation. His behavior is closely in sync with the principles of the _____ perspective.

contingency