MAN 3240 Exam 2 Quiz Questions

The sender in the communication process is totally responsible for successful, effective communication between the sender and receiver.

False

Individuals with high LMX receive higher levels of resources than those with a low LMX relationship.

True

Listening is an art, not a skill, and thus individuals cannot be trained to be better listeners.

false

If students try to go online to view the syllabus and the university's computer system keeps shutting down on them as they read the syllabus, the students are dealing with what aspect of the communication model?

noise

The use of jargon can strengthen professional bonds with those of similar backgrounds.

true

Which of the following statements about communication is correct?

Communication is the process by which information is exchanged between individuals, through a common system of symbols, signs or behavior.

House's path-goal theory is based on equity theory of motivation.

False

Three key traits associated with leadership are: integrity, conscientiousness and introversion.

False

Which of the following statements regarding intelligence is accurate?

People with high mental abilities are more likely to be viewed as leaders in their environment.

___________ leaders lead employees by aligning employee goals with the leader's goals.

Transformational

Communication is the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.

True

Fiedler's contingency theory suggests different leaders can be effective in different situations.

True

Initiating structure refers to task-based leadership behaviors.

True

Expectancy theory suggests individuals are motivated when

effort leads to high performance.

Which of the following is an example of a Big 5 Personality trait?

extraversion

People-oriented behaviors are also called

consideration.

In the communication process, noise is found only in the external environment of the communication situation.

false

Communication can be categorized into three basic types

nonverbal, verbal, and written

Leaders who ensure their employees take part in decision making have a(n) _________________ leadership style.

participative

Situational favorableness includes which of the following conditions?

position power.

Which of the following terms is an example of biased language?

salesman

The personal filtering of what we see and hear so as to suit our own needs is

selective perception

You receive an email with the term SOX in the body and can't remember what it refers to. In this scenario, you have been impacted by which communication barrier?

semantics

The earliest approach to the study of leadership was

the trait approach.

Communication fulfills three main organizational functions which are

transmitting information, sharing emotions, and coordination.

A memo is an example of

written communication

Communication that is asynchronous

is written by the sender and can be read any time by the receiver.

The key factor in the effectiveness of transformational leadership is

Trust

Research findings of leader behaviors suggest

extremely high levels of leader task-oriented behaviors may lead to burnout in employees.

Storytelling is an effective form of communication for which of the following situations?

orienting new employees to the company's culture