MAN 4720 Ch.11

Which type of structure uses domain expertise to separate employees into specific areas based on their purpose, such as sales and human resources? A. An organic structure B. A functional structure C. a mechanistic structure D. an operational structure

A functional structure

What is the main reason why boards of directors fire CEOs?

Ineffective strategy implementation

The organizational structure at Gore may be described as A. informal and decentralized B. informal and centralized C. formal and centralized D. Formal and decentralized

informal and decentralized

When "____" managers limit themselves to strategies that maintain the status quo. A. Action follows implementation B. Structure follows strategy C. Organization follows innovation D. Strategy follows structure

Strategy follows structure

Which of the following determines the allocation of resources and the organization and operations of workers? A. a firms organizational structure B. The specific management team functionality C. A firms strategic intent D. An organizational external opportunities analysis

a firms organizational structure

Mechanistic organizations tend to have_____.

codified operating procedures

Companies pursuing business level strategies like cost leadership, differentiation, and integration should organize using a ___ structure a. multidivisional b. matrix c. simple d. functional

functional

What is important is defined by ____; which attitudes and behaviors are deemed appropriate are defined by ______.

values; norms

A firms unwillingness to alter how things are currently done is known as ________. a. inertia b. the resistance-characteristic c. Le resistance d. non-change

Inertia

One of the disadvantages of a matrix is that a. it undermines existing authority b. decision making takes place too quickly c. it emphasizes accountability d. reporting structures are often unclear

Reporting structures are often unclear.

Simple structures tend to be used by which group? a. small comp. with low org. complexity b. small comap. with high org. complexity c. large comp. with high org. complexity d. large comp. with low org. complexity

Small companies with low organizational complexity

The element of organizational structure that separates the tasks of one job from the tasks of another is known as a. centralization b. formalization c. specialization d. control

Specialization

The portion of the strategic management process that concerns the organization, coordination, and integration of work processes is A. Strategy implementation B. Formalization design C. Holacracy D. Ambidextrous organization

Strategy implementation

Which of the following enables a firm to connect its centers of excellence independent of where they are located in the world? a. a functional structure b. multi dimensional c. a matrix structure d. a network structure

a network structure

Because executives make decisions about structure and strategy, a. structure and culture are essentially the same thing b. culture depends most heavily on the choices of employees c. change in leadership often results in a change in culture d. firms culture typically stays the same as it was when the firm was founded

change in leadership often results in a change in culture

Strategy implementation is essentially a. what a firm does b. how a firm performs its work c. the services and products a firm offers d. the culture of a firm

how a firm performs its work

When the span of control within an organization is wide, one manager supervises a. many employees b. a few employees c. tall organizational structure d. one employee

many employees

When a firms organizational structure is tall, the span of control is A. wide B. narrow C. differentiated D. fluctuating

narrow

Which of the following has a major influence on employee conformity and performance? a. operating systems b. situational designations c. peer control d. architectural artifacts

Peer control

Motivation that is driven by external factors, such as rewards or punishments, is called ______ motivation. a. intrinsic b. internal c. extrinsic d. meaningful e. self

intrinsic

Which of the following structures is divided into several distinct business units, each of which has its own profit and loss center? a. integrated structure b. functional structure c. formalized structure d. multi divisional structure

multi divisional structure

Which type of organization attempts to balance and harness different activities in trade-off situations? A. mechanistic organization B. Ambidextrous orgs C. Double-faced org D. Juggler org E. functional structure org

Ambidextrous orgs

Corporate culture is expressed through _____ which are elements such as vocabulary and the type of clothing worn by employees. a. norms b. artifacts c. compensation d. values

Artifacts

The organizational structure at Gore, in which everyone is encouraged to speak to anyone they wish to within the organization, is called _____ organizational form. A. centralized B. Unlimited C. Boundaryless D. Bounded E. Lettuce

Boundaryless

How do founders leave their imprint on their organizations? A. By manipulating existing culture B. y entering physical elements into the design C. By taking their vision and making it into reality D. By formulating growth strategies

By taking their vision and making it into reality

The degree to which decision making is concentrated in the top tiers of a firm is referred to as_______.

Centralization

The extent to which the ability to make decisions rests with the people at the top of a firm is referred to as a. control b. specialization c. centralization d. formalization

Centralization

Which f the following is typical of an organic organization? A. formalized job specification B. Clear Common and control C. Flexible division of labor D. Centralized decision making

Flexible division of labor

Firms that follow a single-business or dominant-business strategy a the corporate level general employ a ____ structure.

Functional

When a firm covers a limited geographical area and is narrowly focused in terms of offerings (low level of diversification), a __________ structure is recommended.

Functional

A firm using a ____ strategy is likely to have a multidivisional structure with the multiple divisions representing different products and centralized decision making. A. Multi domestic B. Global standardization C. International matrix D. transitional

Global standardization

Specialization, formalization, centralization, and _______ are the key elements of an organizational structure.

Hierarchy

When a company culture is defined and shaped by the people who start it, it is known as founder A. formalization B. Ideology C. Incorporation D. Imprinting

Imprinting

What is the goal of a differentiation strategy? a. to control costs while offering products at a higher perceived value, thereby creating a competitive adv b. to create a comp. adv. by offering products or services at an acceptable value to keep costs low c. to be both efficient ad flexible and use centralization to control costs as well as decentralization to promote creativity

To control costs while offering products or services at a higher perceived value, thereby creating a competitive advantage.

Firms that pursue a ___ strategy tend to use a global matrix structure a. transnational b. any global c. diversification d. national

Transnational

Which of the following must a firm do in order to effectively implement a cost leaders strategy?

Use a functional structure that has mechanistic organizational elements

Which of the following is the most important yet least visible element of organizational culture? A. values B. Artifacts C. Leaders D. Norms

Values

When supporting a related diversification strategy with the M form organizational structure managers typically a. rely on lower level workers to make decisions b. avoid making decisions until consulting all division managers c. concentrate decision making at the top of the organization d. discourage cooperation for competency sharing

concentrate decision making at the top of the organization

Which of the following terms describes the usage of current knowledge to enhance firm performance in the short term? a. diversification b. ambidexterity c. exploration d. exploitation

exploitation

The organizational structure element that deals with the degree to which employees are guided by specific codified rules and processes is known as______.

formalization

Which of the following terms encompasses a firms members shared values and norms a. organizational culture b. organizational structure c. organizational appropriateness d. organizational opportunity

organizational culture

The structure, processes, and procedures of an organization are designed, put into place, reviewed, and reworked through a process known as a. organizational design b. holacracy c. diversification d. strategy formulation

organizational design

When a firms employees have internalized norms and share the firms core values, the firm is said to have a ___ culture a. elemental b. weak c. strong d. unethical

strong

When firms tie employee compensation and rewards to predetermined goals, such as a specific sales target, they are using ___ controls a. output b. price c. sales d. input

output

Which of the following types of control defines expected results in order to guide employee behavior a. throughput controls b. output controls c. input controls d. upstream controls

output controls

A firm would use input controls if it wanted to a. understand and explain the role of functional units in the organizational structure b. define and direct employee behavior through a set of explicit, codified rules and standard operating procedures c. formalize different pay policies between levels of employees in the national and international markets d. guide employee behavior by defining expected results, but leave the means to those results open to individual employees groups and SBUs

Define and direct employee behavior through a set of explicit, codified rules and standard operating procedures.