MAN Mid

When a mentally challenged candidate is overlooked by a recruiter even though he possesses skills that are perfect for the job, which perceptual distortion is likely to be experienced by the recruiter?

Ability stereotypes

Manny has always been driven by the need to work more efficiently, solve problems, and master complex tasks. Manny is classified as driven by a need for:

Achievement

The prescriptive model assumes the decision maker possesses certain information and is aware of their preferences and constraints before beginning the decision-making process. What other assumption does the prescriptive make?

All answers are correct

Emotions matter in the workplace because they:

All of the answer choices are correct

All of these are assumptions of the prescriptive (or sometimes called the rational or classical) decision-making model EXCEPT:

All possible action alternatives are not known

Rather than assuming that there is one 'best' or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?

Contingency

If you are a manager and have one extremely exceptional employee, you need to guard against __________ when evaluating the work of your other employees, because you may have the tendency to compare the characteristics of your other employees with those of the exceptional employee.

Contrast effects

Which of the following characteristics are considered when looking at the formal component of an organization (formal organization from the Congruence Model)? Select all that apply.

Culture of the organization, Networks and communication flow within the organization, Power structure, and internal politics

Of the following ways of building self-efficacy, which refers to gaining confidence when we are highly stimulated or energized to perform well?

Emotional arousal

Process theories are focused on how behavior is driven by an individual's cognitions and calculations they perform when choosing to engage in a behavior. The most popular process theories of motivation are:

Expectancy, equity, reinforcement, and goal-setting theory

If everyone using the same equipment performs poorly, the tendency is to attribute any one person's poor performance to __________ causes; but if other people using the equipment perform well while one person performs poorly, the tendency is to attribute that individual's poor performance to __________ causes.

External; internal (DOUBLE CHECK)

(T/F) A person's past experiences, needs or motives, personality, values, and attitudes may all influence the law of effect.

False

(T/F) A schema is an abstract set of features commonly associated with members of a particular category.

False

(T/F) As job satisfaction increases, absenteeism tends to go up; as job satisfaction decreases, absenteeism often goes down.

False

(T/F) Despite the fact that its members are uncommitted and unenthusiastic, an effective manager is one whose organizational unit, group, or team consistently achieves its goals.

False

(T/F) Fortunately, ability and age stereotypes have almost been eliminated from the workplace today.

False

(T/F) Fortunately, organizational stakeholders typically have the same business interests and objectives.

False

(T/F) If everyone using the same equipment performs poorly, the tendency is to attribute any one person's poor performance to internal causes; but if other people using the equipment perform well while one person performs poorly, the tendency is to attribute that individual's poor performance to external causes.

False

(T/F) Projection is the process through which people select, organize, interpret, retrieve, and respond to information from their environment.

False

(T/F) Unfortunately, today's labor force is composed of fewer women than in prior years.

False

Which of the following is a pay system that links pay and performance by giving the workers the opportunity to share in productivity gains through increased earnings?

Gain sharing

All of the following are proposed as ways of building or enhancing self-efficacy EXCEPT:

Gaining confidence by giving criticism to those not performing well.

Which of the following statements does NOT accurately describe high self-monitors?

High self-monitors ignore the behavior of others.

Content theories include all of the following theories EXCEPT:

Locke and Latham's goal setting theory.

Impression management is influenced by all of the following activities EXCEPT:

Making new job assignments.

Which of the following is a direct application of goal setting theory?

Management by Objectives (MBO)

The increase in teamwork today is a function of all of the following EXCEPT:

Management's dislike for individual contributors

Which of the following statements concerning dimensions of national culture is correct?

NOT Mexico is considered to have an individualistic culture (correct answer not shown)

The degree to which the rules and procedures specified by policies are properly followed in all cases to which they are applied is known as __________.

Procedural justice

An example of the application of the __________ is the team leader who selects a new member not because of any special qualities of the person, but only because the individual comes from a department known to have produced high performers in the past.

Representative heuristic

Traits involved with the 'Big Five' personality trait of conscientiousness are:

Responsible, dependable, and persistent

________ is a person's belief that he or she can perform adequately in a situation.

Self-efficacy

Important dimensions of emotional intelligence include all of the following human skills EXCEPT:

Technical skill

The following are examples of coping skills: Select all that apply.

Time pressures such as deadlines, Asking for help or reprioritizing tasks, Attempting to reframe a problem

(T/F) An example of a non-programmed decision is when a senior marketing manager of ABC who has to respond to the introduction of a new product by a foreign competitor in a new country where ABC also is entering.

True

(T/F) Customers, owners, employees, suppliers, regulators, and local communities are among the key stakeholders of most business organizations.

True

(T/F) ERG theory states that a lower-level need can be activated when a higher-level need cannot be satisfied.

True

(T/F) Emotional intelligence includes the human skills of self-awareness, self-regulation, motivation, empathy, and social skill.

True

(T/F) Evidence-based management uses hard facts and empirical evidence to make decisions.

True

(T/F) Halo effects are particularly important in the performance appraisal process because they can influence a manger's evaluations of subordinates' work performance.

True

(T/F) In studying individual differences, we attempt to identify where behavioral tendencies are similar and where they are different.

True

(T/F) Organizations that obtain resource inputs from the environment and transform them into outputs that are returned to the environment in the form of finished goods or services are viewed as open systems

True

(T/F) People are born into a society that teaches their members its culture.

True

(T/F) People may pay attention to the same information, organize it in the same way, and yet interpret indifferently.

True

(T/F) Selective screening lets in only a tiny portion of all of the information available.

True

(T/F) The most extreme type of programmed decision is the crisis decision.

True

(T/F) The physical, social, and organizational context of the perceptual setting can influence the perceptual process

True

(T/F) We practice a lot of impression management as a matter of routine in everyday life.

True

__________ in organizations emphasizes appreciation of differences in creating a setting where everyone feels valued and accepted.

Valuing diversity

Which of the following is false regarding impression management in social networks?

You should choose a username so that your future employers cannot find you online.