MAN3025 SmartBook Chapter 8

An organizational structure where people with similar occupational specialties are put together in formal groups is called a ______ structure.

functional

An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.

leaders

More positive organizational outcomes are associated with ______ cultures.

market

The type of organizational culture that has a strong external focus and values stability and control is a(n) ______ culture.

market

In organizational culture, a story is a(n) ______.

narrative based on true events which is repeated in order to emphasize a particular value

Symbols in organizational culture represent ______.

objects or actions that convey an organization's most important values to others

The readily apparent symbols and manifestations of an organization's culture are called its ______.

observable artifacts

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit.

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

What are three characteristics of an organization with a simple structure?

- Low work specialization - Authority in a single person - A flat hierarchy

Which factors must work in concert to produce successful strategic execution? (Choose every correct answer.)

-HR practices -Organizational structure -Organizational culture

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization

______ is the process of assigning managerial authority and responsibility to managers and employees lower in the hierarchy.

Delegation

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture? (Choose every correct answer.)

Activities Processes Outcomes

Which description best fits the adhocracy organizational culture?

Adaptable, creative, and quick to respond to marketplace changes

______ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

What occurs as a result of the horizontal organizational design?

Teams are used to improve collaboration and work.

A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.

strategy

Organizational design is concerned with which activities? (Choose every correct answer.)

- Creating a structural design that will help an organization execute its strategies - Creating structures of accountability and responsibility

Which of the following statements are true regarding a market culture? (Choose every correct answer.)

- Employees are expected to work hard, react fast, and deliver quality work on time, - It is driven by competition and a strong desire to deliver results. - Customers, productivity, and profits take precedence over employee development and satisfaction.

Which of the following are outcomes associated with various types of organizational culture?

- More positive organizational outcomes in market cultures - Higher market share in clan and market cultures - Higher customer satisfaction in clan and market cultures

According to Barnard's definition, which of the following examples represent organizations?

- The corporate headquarters of a global technology company - A crew of two people coordinating their activities on a commercial fishing boat

What are the two types of information that organization charts reveal about organizational structure?

- Who specializes in what work - Who reports to whom

Which of the following statements regarding horizontal design are true? (Choose every correct answer.)

- Workgroups are used to improve collaboration - Internal boundaries are broken down - This design is also called a team-based design

Functional organizational structures: (Choose every correct answer.)

- are common in both for-profit and nonprofit organizations. - put employees with similar occupational specialties together in formal groups.

Organizations wishing to change their culture may alter their physical layout and design in order to: (Choose every correct answer.)

- send a strong message about the culture - encourage employee productivity

Select the types of organizational design. (Choose every correct answer.)

Open boundary Traditional Horizontal

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

Physical design

When is the ideal time to assess person-organization fit?

Prior to accepting a position

Which are characteristics of clan culture? (Choose every correct answer.)

Promotes a feeling of family Encourages collaboration among employees

Which are advantages of ensuring you have good potential fit with an organization before accepting a position? (Choose every correct answer.)

Reduced intention to quit Reduced work stress Positive work attitude

Some of the strongest ways to embed organizational culture include which two of the following?

Rewards Status symbols

Which of the following represent learning-related tools that can be leveraged to change an organization's culture? (Choose every correct answer.)

Role modeling Training Coaching

Identify the types of structures categorized as organizational designs with open boundaries. (Choose every correct answer.)

Virtual Hollow Modular

Authority in organizations means ______, meaning managers must report and justify work results to the managers above them and are responsible for performing assigned tasks.

accountability

In organizational culture, rites and rituals represent ______.

activities and ceremonies that celebrate important occasions and accomplishments in the organization's life

A(n) ______ culture values flexibility and has an external focus.

adhocracy

A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks.

boundaryless

Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

A control mechanism for making sure the right people do the right things at the right time is called hierarchy of authority or ______.

chain of command

A ______ culture has an internal focus and values flexibility rather than stability and control.

clan

According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being?

common purpose

In the common elements of organizations, common purpose is realized through ______, which enables the work of individuals to combine in an organization-wide endeavor.

coordinated effort

With ______, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

division of labor

According to the competing values framework (CVF), organizational ______ varies along two dimensions.

effectiveness

Formal statements can help to change an organization's culture by ______.

embedding the culture in various organizational materials such as the mission, vision, and values statements

Philosophies, beliefs, and norms that are explicitly stated by the organization reflect its ______ values.

espoused

Espoused values in an organization's culture represent the ______.

explicitly stated values and norms the organization prefers

In organizational culture, a hero is a(n) ______.

person whose accomplishments embody the organization's values

The degree to which someone's personality and values align with the organizational culture of a firm is called ______.

person-organization fit

The obligation you have to perform the tasks assigned to you in the organization is known as your ______.

responsibility

If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them.

rewards

Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

Activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in an organization's life are known as rites and ______.

rituals

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______.

simple structure

The number of people reporting directly to a given manager refers to ______.

span of control

A ______ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value.

story

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.)

structure culture

In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

An organization comprised of many levels with narrow spans of managerial control is described as:

tall.

One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values.

training

Common purpose, one of the four common elements of organizations proposed by Schein, ______.

unifies members and helps everyone understand the organization's reason for being

Place the steps you would use to determine your person-organization fit prior to a job interview in order, with the first step at the top.

1. Create a list of your personal values, strengths, and weaknesses 2. Create a list of the organization's values, strengths, and weaknesses 3. Compare your values, strengths, and weaknesses to those of the organization, and prepare questions to ask a potential interviewer regarding P-O fit

______ refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources.

Authority

Which of these would be considered observable artifacts in an organization?

Awards Rituals Decorations

Match the dimensions of the competing values framework (CVF) with their descriptions.

Horizontal - Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers Vertical - Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

What is the primary cause of failure for strategic initiatives?

Improper execution

An organizational ______ is someone whose accomplishments embody the values of the organization and whose accomplishments are put forth to motivate other employees to do the right thing.

hero

When an organization has a central core of key functions and outsources others to vendors who can do them cheaper and faster, the organization is said to have a ______ structure.

hollow

Within a boundaryless organization, the ______ structure is also called a network structure.

hollow

Hierarchy of authority, one of the four common elements of organizations proposed by Schein, ______.

is a control mechanism that ensures that the right people do the right things at the right time

Coordinated effort, one of the four common elements of organizations proposed by Schein, ______.

is represented by the coordination of individual efforts coming together into an organization-wide effort

Division of labor, one of the four common elements of organizations proposed by Schein, ______.

is the arrangement of having discrete parts of a task done by different people in an organization