Management 300 Ch. 2

The involvement culture has a(n) _____ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.

Internal

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

Internal environment

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

International

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees, placing high value on meeting the needs of employees. The company is known for its caring, family-like atmosphere. Which type of corporate culture does Roadtec possess?

Involvement culture

In the current external business environment, which of the following is true?

Joint ventures are on the rise

Ally's Applesauce is in the process of hiring sixty new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?

Labor market

The _____ dimension of the general environment includes federal, state, and local government regulations.

Legal-political

In a study by Kotter and Haskett evidence is provided to support the claim that _____ is important for performance.

Managing cultural values

When two or more organizations combine to become one, it is referred to as a:

Merger

_____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

Organizational environment

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry's company most likely falls in which quadrant of organizational performance and culture?

Quadrant D

McDonald's "We Love to See You Smile" is an example of a:

Slogan

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in _____ environment.

Sociocultural

Roberta is a top-level executive at a banking institution. She spends a significant part of her day meeting with local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry. Roberta's role can best be described as:

Boundary-spanning

Which of the following roles is assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?

Boundary-spanning

_____ is an approach to boundary spanning which results from using sophisticated software to search through large amounts of internal and external data to spot patterns, trends, and relationships that might be significant.

Business intelligence

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

Consistency culture

_____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises

Corporate culture

The people and organizations in the environment who acquire goods or services from the organization are:

Customers

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

Economic dimension

All of these are a part of an organization's task environment, except:

Employers

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:

Expressed values and beliefs.

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

False

An example of part of the legal-political dimension of the general environment is a government's report on the decline of unemployment rate.

False

Companies in Quadrant A represent the high-performance culture.

False

Companies in Quadrant D put high emphasis on both culture and solid business performance as drivers of organizational success

False

In today's business environment, most companies operate in a stable and rigid environment.

False

Managers in partnering organizations, given the increasing environmental uncertainty, are shifting from a partnership orientation to an adversarial orientation.

False

The consistency culture has an external focus and a consistency orientation for a dynamic environment.

False

The most recent U.S. census data show that about one-third of all babies born 2011 were members of minority group.

False

The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization

False

The task environmental dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate.

False

_____ is a narrative based on true event that is repeated frequently and shared by organizational employees.

Story

GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which dimension of the task environment?

Suppliers

_____ is(are) included in an organization's task environment.

Suppliers

A joint venture involves a strategic alliance or program by two or more organizations.

True

A narrative based on events within the organization that is frequently repeated is called an organizational story.

True

A political lobbyist for General Motors fills an essential boundary-spanning role.

True

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

True

Current employees, management, and especially corporate culture are part of an organization's internal environment.

True

If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for Westvaco.

True

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment, education, and training.

True

McDonalds, Burger King, and Checkers are competitors since all three sell fast food to individuals.

True

Physical symbols are associated with the surface level of organizational culture.

True

Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values

True

The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement

True

Which of these means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes?

Uncertainty

In the shift from an adversarial to a partnership orientation, an organization should:

Use long-term contracts

Jefferson and Squire is an advertising firm that is viewed as having a fast-paced and posh corporate culture. The company uses bold coloring with expensive accents in all office décor. This exemplifies which level of corporate culture?

Visible artifacts

The adaptability culture emerges in an environment that requires _____ response and _____ decision making

fast; high-risk

Culture can be defined as:

the set of key values, beliefs, understandings, and norms shared by members of an organization.