Management 3000 quiz 8

________ is(are) another way of describing a vertical hierarchy.

A chain of command

During a meeting, Tammy, a branch manager for USA Bank, pointed to the corporate organization chart on the wall. Tammy remarked that "These people provide advice, recommendations, and research for us, and they are indicated with a dotted line. Laura (our CEO) and the vice presidents of our organization are up here, indicated on the organization chart by a solid line vertical line." _______ are indicated on the organization chart by a solid line ____, and ______ are indicated by a dotted line.

Line managers; staff personnel -Staff personnel have authority functions; they provide advice, recommendations, and research to line managers (example: specialists such as legal counsels). Staff positions are indicated on the organization chart by a dotted line (usually a horizontal line). Line managers have authority to make decisions and usually have people reporting to them (examples: the president, the vice presidents, the director of personnel, and the head of accounting). Line positions are indicated on the organization chart by a solid line (usually a vertical line).

A formal chain of command, the standardization of rules and procedures, and the use of cross-functional teams and computer networks so that there is frequent communication and coordination of the parts are the means for achieving

a common goal through integration. - The means of achieving a common goal are a formal chain of command, the standardization of rules and procedures, and the use of cross-functional teams and computer networks so that there is frequent communication and coordination of the parts.

T/F: According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals.

false -According to Chester I. Barnard's classic definition, an organization is a system of consciously coordinated activities or forces of two or more people.

T/F: Thrifty Bank has an external focus, concentrating on strategic planning, risk taking, and flexibility over stability. Thrifty Bank has a hierarchy culture.

false - Hierarchy culture has an internal focus and values stability and control over flexibility. Companies with this kind of culture are apt to have a formalized, structured work environment aimed at achieving effectiveness through a variety of control mechanisms that measure efficiency, timeliness, and reliability in the creation and delivery of products. Thrifty bank has an adhocracy culture, which has an external focus and values creativity.

The IT network that allows for the movement of organizational information within that company is known as the organizational structure.

false -Organizational structure is a formal system of task and reporting relationships that coordinate and motivates an organization's members so that they can work together to achieve the organization's goals.

T/F: Organizational culture appears as five levels: observable artifacts, espoused values, basic assumptions, informal groups, and management groups.

false -Organizational culture appears as three levels: (1) observable artifacts, (2) espoused values, and (3) basic assumptions.

The scientists, nurses, and doctors who work for Medical Technology, an organization that researches the cure for several diseases, work together for a common goal of ending these illnesses. Medical Technology provides an example of

integration. -Integration is the tendency of the parts of an organization to draw together to achieve a common purpose. In a highly integrated organization, the specialists work together to achieve a common goal. One of the means for achieving this is the use of cross-functional teams.

Organizational design is concerned with an organization developing

optimal structures of accountability and responsibility to execute its strategies. -Organizational design is concerned with designing the optimal structures of accountability and responsibility that an organization uses to execute its strategies. We may categorize organizational designs as three types: (1) traditional designs, (2) horizontal designs, and (3) designs that open boundaries between organizations.

T/F: Two advantages of decentralization are that (1) managers are encouraged to solve their own problems, and (2) decisions are made more quickly, increasing the organization's flexibility and efficiency.

true