Management Ch. 7 - Organizational Culture
collectivism
a more closely knit social framework where organizations and people look out for each other. US and Canada are individualistic and Asian/South American countries are collective.
cultural values
collective beliefs ideals and feelings of members about things that are good, proper, valuable, rational, right
femininity
culture values relationship-oriented traits such as supportiveness, empathy and friendships.
organizational climate
Characteristics that are temporary and capable of being changed
internal integration
Integration concerned with establishing and maintaining effective working relationships among the members of an organization
organizational myths
Stories not supported by facts, but directionally consistent with the values and beliefs of the organization
organizational culture
Organizational rules and beliefs that are relatively enduring and resistant to change
shared norms
Situation-specific rules that are often not directly visible but can be inferred from the organization's artifacts
cultural artifacts
Tangible aspects of culture—the behaviors, language, and physical symbols—that we can perceive with our senses and that reflect the rules and core beliefs of the organization's culture
power distance
The acceptability of power differentials within a society. Cultures with high power distance accept power inequality. Low power distance expect equality
uncertainty avoidance
The degree of tolerance people have for ambiguity and whether they feel threatened by uncertain situations
shared assumptions
beliefs about reality and human nature that are taken for granted and deeply embedded in the way we understand and interpret daily life
business decencies
deliberate actions members may perform to contribute to the culture of an organization such as writing thank you notes, giving praise in public and talking to receptionists
individualism
individualistic cultures prefer a loosely knit social network where people care for themselves and act as individuals
rites and ceremonies
special events that recognize organizational members.
external adaptation
the way an organization secures its place in industry and the way it copes with a constantly changing external environment
Masculinity
traditional gender roles and feminine cultures don't. Masculine culture values performance oriented such as assertiveness, success, competition