Management Chapter 4- Dr. Loes (Belmont University)

Businesses must first be responsible to their ________ who are primarily concerned with earning a profit.

owners

Georgia realized her supervisor was padding his expense account. Research has shown that her response will most likely be to

pad her own expense account

What name is given to the obligation a business assumes to maximize its positive impact and minimize its negative impact on society?

social responsibility

According to research, the most important factor affecting daily ethical decisions at work is the

work group or the perceived ethicalness of the work group.

Which of the following refers to a comprehensive evaluation of a firm's ethics and compliance program and its ethical decisions used to determine whether the program is effective?

ethics audit

The role of management in fostering ethical behavior in an organization is extremely important because managers

NOT who act don't ethically may appear to condemn ethical activity. MAYBE who ask employees to do something wrong have a powerful influence.

Your fellow employees regularly take home company supplies such as paper, pens, tape, and glue for their personal use. Although you feel it is wrong to do so, you begin taking home company supplies too. The strongest influence on your behavior is

NOT your rationalization that this behavior is OK. MAYBE the overall moral climate of your organization.

Which of the following characteristics relates to codes of ethics?

Formalized rules and standards that describe and delineate what the organization expects of its employees

The company that was founded on with strong CSR principles is

Patagonia

Which of the following characteristics relates to business ethics?

Principles, values, and codes of conduct that define acceptable behavior in business

In the United States, if a businessperson brought an elaborately wrapped gift to a prospective client on their first meeting, it might be viewed as

a bribe

In analyzing the relationship between ethics and social responsibility, ethics may be viewed as

a component of social responsibility.

A managerial decision becomes an ethical issue when

accepted rules no longer apply, and the person must use his or her own moral standards.

For businesspersons to be ethical, they must strive for success while

being fair, just, and trustworthy

Within a ____________ orientation type of control system, when employees understand that their behaviors will be met with consequences, either good or bad, they have ample opportunity for ambiguous personal interpretation of how they should act within the company.

compliance

The difference between an ethic and a law is that a law

defines a minimally acceptable standard of conduct.

When a performance evaluation is based on favoritism and political opportunity, rather than on merit, an ethical issue has arisen in the area of

employee relations

Which of the following refers to an identifiable problem, situation, or opportunity that requires a person or organization to choose among several actions that may be evaluated as ethical or unethical?

ethical issue

Managers tend to be more concerned about ethical issues that

have immediate consequences

If unethical behavior receives great reward and little punishment, then the likelihood that unethical behavior will recur is

increased

Also known as moral philosophies, what term describes sets of principles that describe what a person believes are the right way to behave?

individual values

The phrase caveat emptor means

let the buyer beware

A good way to judge the ethics of a decision is to

look at the situation from several viewpoints

Social responsibility is the obligation a business has to

maximize its positive impact on society and minimize its negative impact

A set of principles that describe what a person believes is the right way to behave is called

moral philosophy

For a company to maintain ethical behavior, its policies, rules, and standards to encourage ethical decision making

must be enforced by rewards for proper behavior and punishments for unacceptable behavior.

While open discussion of an ethical issue may not eliminate all ethical problems in an organization, discussion will usually

promote trust and learning in an organization

When managers allow greater participation with regard to the design and implementation of projects, conflict within work groups is

reduced

The greater a person's exposure to unethical behavior, the greater is the likelihood that

the person will behave unethically

Ethical violations destroy

trust

A __________ orientation type of control system requires that employees learn and pledge to a specific type of conduct.

values