Management Chapter 5

Which of the following managerial styles is traditionally considered to be masculine?

leading by example

Which of the following racial groups have been the focus of most race and ethnographic studies of workplace diversity in the United States?

African Americans and Whites

________ is a term that describes a tendency or preference toward a particular perspective or ideology.

Bias

Workplace diversity refers exclusively to the differences between employee characteristics.

False

Which of the following is an example of workplace discrimination in the form of exclusion?

Many women in finance claim they are assigned to marginal job roles or are given light workloads that don't lead to promotion

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member

Mentoring

Which of the following statements is true of the changing trends in U.S. workplaces?

Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values.

________ is the biological heritage (including physical characteristics such as one's skin color and associated traits) that people use to identify themselves.

Race

How does surface-level diversity differ from deep-level diversity?

Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work.

Employers generally tend to view older workers as not being flexible or adaptable and being more resistant to new technology.

True

In terms of workplace diversity, the New Millennium has witnessed increased focus on ________.

diversity and inclusion for business success, profitability, and growth

Ben is selecting members for a problem-solving team. Which of the following team compositions is most likely to result in better team performance?

employees from a variety of ethnic and gender backgrounds

Which of the following perceptions do employers typically have of older employees?

resistant to new technology

Which of the following diversity factors has been called the "last acceptable bias"?

sexual orientation

Discrimination refers to ________.

someone acting out their prejudicial attitudes toward people who are the targets of their prejudice

What positive perception do employers typically have of older employees?

strong work ethic

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

that whatever is blocking the way for women to attain top management positions is not immediately apparent

As chief of new product development for a U.S. consumer goods firm, Carmen should be very aware that ________ is likely to have the greatest influence on consumer preferences for the next few decades.

the aging of the population

In which of the following areas are consistent male-female differences observed?

work schedule preferences

The ways in which people in an organization are different from and similar to one another is known as ________.

workplace diversity