management hw chapter 4

Implementing school nutrition programs

social welfare

reducing energy use and plastic shopping bag waste

environment

Because _______ seek to influence laws that benefit corporations, they are sometimes portrayed in a negative light in the media.

lobbyists

If PayPal did not impose severe consequences for dishonesty in its top managers, the likely result would be that

the organizational culture will become less ethical -When leaders are unethical, every member of the organization may receive the message that ethics are not valued and that unethical behavior is acceptable.

Seek opportunities to contribute to society.

Proactive

As a manager, if you evaluate an ethical concern by asking, "Does it respect the rights of those involved?" you are applying the norm of

rights

Kayla never has to buy pens at the grocery store. She ends up with plenty from work.

Employee's Treatment of Organization

Juan owns a business making custom T-shirts for special occasions, and he hires freelance artists to design the shirts. He often postpones paying the artists for months and sometimes does not pay an artist at all.

Employee's or Organization's Treatment of Others

As a manager, if you evaluate an ethical concern by asking, "Is it consistent with responsibility to care?" you are applying the norm of

caring

The Vitale story illustrates how ethical issues in ______ can threaten the rights of individuals

information technology -As ever increasing amounts of data are stored in more places, individuals are at greater risk than ever of having their privacy violated when organizations do not take sufficient precautions. Infringements can range from receiving fraudulent emails, as in this case, to wholesale identity theft.

assisting with disaster relief

social welfare

Meet legal and ethical obligations and do more on a case by case basis

Accommodative

Do only what is legally required

Defensive

The Defensive approach is_______ the Proactive approach in degree of social responsibility

- lower than -There are four levels of social responsibility, which range from lowest to highest in this order: Obstructionist, Defensive, Accommodative, Proactive.

Which entity relies upon personal contacts as a tool of influence

Business

Do as little as possible to solve social or environmental problems.

obstructionalist

Which entity relies upon securities legislation as a tool of influence?

Government

As a manager, if you evaluate an ethical concern by asking, "Does it optimize the best for all?" you are applying the norm of

utility

The National Highway Traffic Safety Administration fined two heavy-duty truck manufacturers $44 million for failing to initiate safety recalls of vehicles in a timely fashion as required by federal regulation. The manufacturers will need to do a better job at _______ with regulations and laws.

legal compliance

According to the scenario, one way in which the government influences Monsanto's business is

direct regulation of food-labeling requirements .

Which approach to social responsibility is best explained by the statement, Meet legal and ethical obligations and do more on a case by case basis.?

accommodative

In your role as manager of the quality assurance program, you observe that one of the products manufactured by your company has a safety feature with a high rate of malfunction. What should your first step be?

- Report the issue to your supervisor. -Your first step should be to bring the issue to the person to which you report. If nothing is done, you may have to take other actions, but starting with your boss is the best first step.

What premise of ethical leadership is supported by the Siemens story

- leaders serve as role models for others -The scenario demonstrates that corruption had become the norm in the corporate culture at Siemens. Leaders play a major role in the development of corporate culture. The Siemens story is evidence that the ethical stance of leadership can influence the corporation as a whole.

How can companies show social responsibility

-Making ethical decisions -Educating the public about a social issue -Donating money to charity -Improving operations management

Corporate leaders may face a variety of ethical dilemmas. Which ethical concern is addressed by the Sarbanes-Oxley Act? -The compliance of a corporation with environmental standards -The reporting of dividends paid to investors -The price-fixing of products -The accuracy of corporate financial disclosures

-The accuracy of corporate financial disclosures -The Sarbanes-Oxley Act requires that CEOs and CFOs personally vouch for the truthfulness of their firms' financial disclosures.

Arguments for Social Responsibility

1. businesses create problems and should help solve them 2. corporations are citizens in our society 3. businesses have the resources to solve problems 4. business is a partner in society

Arguments against Social Responsibility

1. Business lack expertise in social programs 2. Involvement gives businesses more power 3. There may be conflicts of interest 4. business exists to generate profit for owners

The National Football League focused on an anti-domestic violence initiative as part of its social responsibility efforts. If you were the manager leading the initiative, how would you most thoroughly evaluate its effectiveness?

Conduct a social audit to identify what was accomplished.

Mr. Smith refrains from promoting women because it can be a challenge to cover staff positions during maternity leaves

Organization's Treatment of Employees

As a manager, if you evaluate an ethical concern by asking, "Is it consistent with what is fair?" you are applying the norm of

justice