Managment

Imagine you are a world-renowned management consultant. Teddy K., the owner of a sports magazine conglomerate contacts you and asks for your advice about some changes proposed by his management team. Which of the following changes are likely to give Teddy K.'s company a competitive edge? Check all that apply.

- Be very selective when hiring new employees, using extensive interviews and tests to make sure applicants are a good fit for the job and the company. -Decentralize the organization and give additional authority to the employees who are closest to the customer. -Tell employees that they will not be fired without cause and that the organization will not lay off workers to cut costs.

Leading

- Leading is the use of influence to motivate employees to achieve organizational goals. Leading means creating a shared culture and values, communicating goals to people throughout the organization, and infusing employees with the desire to perform at a high level. -he is sharing his vision for the organization with his employees. When those employees adopt the vision as their own, they become motivated, and Steinbrenner has performed the leading function of management.

.Controlling,

-Controlling means monitoring employees' activities, determining whether the organization is moving toward its goals, and making corrections as necessary. -Controlling doesn't have to be micromanaging. In this case, Haas gives her scientists the freedom to make new discoveries, but she also tracks whether those discoveries can make money for the organization. This is an important part of the controlling function of management.

Organizing

-Organizing involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization. -When the marketing manager chooses to create a less expensive, rather than a more expensive, advertisement, he is allocating resources. Thus he is involved in the organizing function of management.

What can management researchers infer based on this study? (Check all that apply.)

-Senior managers require the highest level of cognitive skills.-having strong interpersonal skills can make up for a lack of business skills- when moving from a junior to a senior management position, managers should focus on improving their technical skills-All managers require a certain level of all four skills.-Top managers require the highest level of cognitive skills.

what can managers researchers infer based on this study?

-if managers want to progress from junior to senior management, they will increase their use of strategic skills at a faster rate than they acquire cognitive skills -cognitive skills show the least change in level required between junior-level and senior level managers. Mumford, Campion, and Morgeson's results are interesting because they show that all levels of managers use all types of skills. This research also shows the importance of both cognitive (conceptual) and interpersonal skills across all levels of management, and that senior managers have a greater need for strategic and business skills than junior managers.

Planning

- Planning means identifying goals for future organizational performance and deciding on the tasks and use of resources needed to attain them. -Determining future dividends is essentially setting a goal for the financial future of the organization. Read is performing the planning function of management.

Which of the following terms best describe a manager's work? Check all that apply.

Varied and Brief

effectiveness and efficiency

Effectiveness is accomplishing tasks that help fulfill organizational goals. In this scenario, the task was not accomplished due to the weather. The student government members lacked effectiveness in completing the task. Efficiency is getting work done with a minimum of effort, expense, or waste.

Professor Linda Hill of the Harvard Business School did research that followed new managers for their first year in their jobs. She found that they experienced deep psychological changes over time, moving from an "individual identity" to a "manager identity." The following diagram outlines the changes that employees experienced as they became managers. D. Most employees are initially attracted to management positions because they E. The idea that a manager's job is to tell others what to do is most commonly associated with managers who have been on the job f. Top managers spend an average of ___ minutes on a task before they have to switch to another one. g. In general, managers work _______ than their employees do. h. Managers are least effective when they help employees by ____ i. The most important part of a manager's job is

Managers' initial expectations Jan-Junne -be the boss -have authority -manage tasks -job is not managing people after 6 months -initial expectations were wrong -fast pace -heavy workload job is to be problem solver and troubleshooter for subordinates after a year as a manger - no longer a "doer" -communicating, listening, and giving positive reinforcement -learning to adapt to and control stress - job is people development d. want to be in charge e. less than six months f. One of the biggest surprises for new managers is how fragmented their work is. Top managers only spend an average of 9 minutes per task before they are interrupted and asked to do something else, and the average first-line manager spends only 2 minutes before being interrupted. g. New managers are often surprised by the amount and pace of work they are expected to do. In general, managers must work harder, faster, and longer than nonmanagers. h. doing the employees' jobs with them . i. people development

The figure below represents 10 manager roles divided into 3 categories. Provide each of the missing labels. Interpersonal A. -leader -liaison Decisional -B -disturbance handler -resource -allocator -negotiator Informational C -disseminator -spokesperson D. Once a month, the CEO presents a plaque to employees who are celebrating a work anniversary. E.GE CEO, Jeff Immelt, makes a tough choice to sell NBCUniversal to Comcast. F. A grocery store manager monitors local weather reports to determine if the store will need to stock extra bread, milk, and eggs prior to a winter storm.

a. interpersonal b. decisional c. informational D.(interpersonal) Participating in ceremonial duties is part of the interpersonal role a manager plays. These types of activities help to build relationships with others. E.(Decisional)Managers are responsible for making decisions on areas of business the company participates in. These decisions are part of the decisional role that managers play. F. (Informational) Seeking outside information, such as weather reports, can help a manager gauge the current situation. This is an informational role.

A. These managers play an important role in driving innovation. B. These are the managers employees turn to when a machine breaks or when priorities have to be clarified, so they need to have good technical skills. C. These managers must make plans for the long-term future of the organization.

a. middle managers b. first-line managers c. top managers

Managers spend most of their time

communicating

Top managers hold all of the following positions except:

general manager