Manangement, Marketing, and Casket Merchandise DEAD

If a casket cost $200 wholesale and was sold for $1,000, and the average overhead per funeral was $500, what would the net profit be?

$300

Which of the following is material used in the construction of a burial vault

-fiberglass -concrete -steel

If you as a funeral director are presenting casket materials to a family and you are holding one square foot of 32 oz. copper, how many pounds of copper are you holding?

2 lbs.

If a manufacturer's standard metal casket is 23 inches wide, how wide is a oversize casket labeled as 23 XXX?

29 inches

It is recommended that a casket selection room carry a maximum of units .

30

Which of the following weights are commonly used in the construction of copper caskets?

32 oz 48 oz

Most infant caskets increase in length in increments of

6 inches

The length of a standard adult metal casket is

6' 6" (78 inches)

The length (interior) of the standard adult wood casket is

6'3" (75 Inches)

Federal legislation that requires employer to treat applicants and employees equally regardless of age:

Age Discrimination in Employment Act

The primary reason behind the selection of a particular casket is said to be its ____________.

Beauty and Finish

Regulating the activities of an organization

Both Directing and Actuating

A line of credit that may be used over and over again up to a certain borrowing limit:

Both open-end credit and revolving account are correct

Source of market data that explains where certain businesses are located:

Census of Business

Source of market data that keeps track of new home sales by region and/or the construction of new houses by region and specific area:

Census of Housing

Source of market data that explains where certain manufacturers are located:

Census of Manufacturing

An association of business people who attempt to protect and promote the commercial interest in a community

Chamber of Commerce

A type of credit granted by retailers that is used by individuals or families to purchase products from those retailers is:

Consumer Credit

An agreement that payment for a product or service will be made at some later date:

Credit

The primary way of judging the job applicant's appearance, poise, speech, etc.:

Employment interview

One who organizes, controls, and assumes the risk for a successful business is the ___.

Entrepreneur

The absence of employment discrimination based on race, color, religion, sex, or national origin is the purpose of this legislation:

Equal Employment Opportunity Act

Also known as - Wage and Hour Laws

Fair Labor Standards Act

Requires employers to pay a minimum wage to employees, and to pay a minimum of one and one-half times the regular rate for any hours beyond forty worked in a week:

Fair Labor Standards Act

Long-term capital that is invested in the small business; also, funds invested in such long-term assets as: land, building, machinery, furniture, fixtures, and other equipment:

Fixed capital

Using the abbreviations: GPL for General Price List, SFGSS for Statement of Funeral Goods and Services Selected, CPL for Casket Price List, OBCPL for Outer Burial Container Price List FB for Funeral Bill Which documents, according to FTC Funeral Rule, MUST be given to the family at the completion of the Arrangements Conference for them to keep?

GPL and SFGSS only

An intangible asset such as the name of a funeral home:

Goodwill

Which of these casket types is the most expensive?

Hardwood

The introduction of something new; a new idea, method, or device

Innovation

Tailored is a style of casket

Interior

The number of times the average inventory has been sold or used up during a period:

Inventory turnover

The process of determining the critical components of a job for purposes of selecting, training, and rewarding personnel:

Job Analysis

Life insurance that protects a firm against losses due to the death of a key employee:

Key-person life insurance

The anticipated value of an asset that would be realized in case of liquidation of a business:

Liquidation value approach

The voluntary association of two or more people who have combined their resources to carry on as co-owners of a lawful enterprise, assume full risk for any liability for their joint profit:

Partnership

The registered right of an inventor to make, use, and sell an invention:

Patent

That function of determining in advance what needs to be accomplished in order to achieve a particular goal:

Planning

Insurance that protects a firm against claims that its product caused bodily injury or property damage to the user.

Product liability insurance

All efforts designed to preserve assets and earning power associated with a business

Risk Management

Those assets that can be appraised by value or seen or touched:

Tangible assets

This type of casket has a fine wood covering placed over a less expensive particle board under structure and given a beautiful finish:

Veneer

Which of the following is not a material used in the construction of a burial vault?

X pressed wood

An exterior finish in which the casket surface is coated with a substance that wrinkles as it dries is

a crinkled finish

An example of a transfer container is

an air tray

That portion of the casket hardware which is grasped by the casket bearers when carrying the casket is called the:

bar

Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time:

both installment credit and closed end credit

The point at which total sales revenue equals total operating costs

break - even point

An organization that combines inputs of raw materials, capital labor, and management skills to produce useful outputs of goods and services so as to earn a profit

business

Which of these entities will not sell a casket directly to a bereaved family?

casket manufacturer

A device upon which caskets are placed on top of each other for display is known as a

casket rack

A case or receptacle for dead human remains which is anthropoidal in shape describes a

coffin

A component of the casket handle is the

ear

Wood that has been shredded into spaghetti like strings or thin shavings is

excelsior

The part of the casket interior which folds out over the top body molding for aesthetic purposes is the

extendover

The obtaining and maintaining of adequate work space and funeral equipment

facilities management

Obtaining cash before payments are received from customers by selling off one's accounts receivable to a third party:

factoring

A casket designed to display the deceased from head to foot is a

full couch casket

The type of lighting used in a funeral home that reflects off of the ceiling is

indirect lighting

A pricing procedure which places a price on each and every item of service and merchandise is referred to as which one of the following methods:

itemization

An example of casket hardware is

lug

The distinct process consisting of planning, organizing, actuating, and controlling performance to accomplish established objectives is

management

The middle sale when sales for a given period of time are arranged in order of their increasing value is the

median sale

A type of exterior covering used on a cloth covered wood casket?

moleskin

The obtaining and maintaining of a satisfactory and satisfied workforce is

personnel management

An exterior casket finish created when the base metal is coated by another metal via an electrolytic process is

plated

Which of the following is an expense for a funeral business?

salaries

Which of the following is an example of a grave liner?

sectional box

The base molding is part of the casket ___.

shell

An example of a padding material used in casket construction is

shredded paper

Birch is used in casket construction to produce:

solid wood caskets

A casket which has sides that are vertical, or at right angles to the bottom is called a/n:

state casket

A non-movable handle that extends all the way around the casket is called a(n):

stationary bar handle

A galvanized finish is applied to

steel burial vaults for protection

When the interior material is tightly stretched across the panel of the casket it is said to be:

tailored

Which of these items is not part of the Direct Cremation package yet is added to the final bill?

third party crematory fee

A metal or concrete enclosure designed to protect the casket is called a/n

vault