Marketing II Second Nine Week's Exam Study Guide

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What percentage of consumers are reached through radio each week?

113 percent

Determine a product's equilibrium price by examining the following table:

12.00

Which of the following are reasons to build a company website?

All of the Above

What do the letters in the AIDA model, an acronym to describe the common events needed for successful stand for?

Attention, interest, desire, action

The number of people a print medium reaches is known as which of the following?

Circulation

Which artistic aspect of display is critical as it can emotionally engage a customer to make a purchase decision?

Color

Advertising media are channels of

Communication

What does the law of diminishing marginal utility state?

Consumers will buy only a certain amount of a product even though its price is low

Which of the following is an example of product promotion?

Coupon for the purchase of Ritz crackers

What are seasonal discounts?

Discounts offered to encourage buyers to buy earlier than what current demand requires

What is the purpose of the illustration in an ad?

Encourage the customer to take action

Which of the following is a demographic characteristic?

Ethnicity

What is the first section of a marketing plan?

Executive Summary

HDTV stands for which of the following?

High Definition Television

What type of consumer promotion is an art contest run by a cereal company that is offering a trip to Disneyland for the winner?

Incentives

Promotion is any form of communication a business or organization uses to do which of the following?

Inform, persuade, or remind people about products or services

Which of the following is a characteristic of advertising?

It costs money (must be paid for)

What usually happens to the demand for a good or service when the price increases?

It decreases

How does promotion benefit consumers?

It educates them

Which of the following are also known as interactive point-of-sale stations?

Kiosks

In written publications, false communication aimed at injuring an individual's reputation is called which of the following?

Libel

According to the textbook, what is the one artistic aspect of a display that is most dependent on contrast and that can "make or break" the display?

Lighting

What type of print media provides the longest lifespan for an advertisement?

Magazine

You live in a neighborhood outside of the city, with a population of 10,000 people. You are trying to order cable service wnd you realize there is only one cable provider in your area. This is an example a(n)

Monopoly

What type of print medium provides a very limited life span for an advertisement?

Newpaper

Businesses that advertise in newspapers can target their ads to people with particular interests or to those living in a particular region. Why can businesses do this targeting?

Newpaper distribution is known

What words, used in a headline, attract most readers' attention?

Now, price, new

Which of the following is a psychographic characteristic?

Opinions

Sellers must carefully set prices so that buyers feel they are receiving _____ value for their money

Optimum

Which pricing strategy sets prices lower than those of the competition?

Penetration

What is a special price discount that is given as an incentive to wholesalers and retailers?

Promotional Allowance

A company sponsors an advertisement on local television, highlighting the importance of parents reading to their children This is an example of what type of institutional promotion?

Public- service

The business often has the least control over which type of promotion?

Publicity

With what do many customers associate price?

Quality

Which of the following has the lowest advertising cost?

Radio

An elaborate display of utensils and various pans needed for cooking a Thanksgiving meal would be what type of display?

Rated- Merchandise Display

Score Sporting Goods always has a display with manequins engaged in actual, season-appropriate sports.

Realistic

Which of the following can companies do in the case of declining profit margins instead of passing the extra costs to customers?

Reduce the size of the product instead of increasing the price

Which type of online advertisement uses elaborate elements such as drop-down boxes, sounds on mouse over, and small games?

Rich media

Which government regulation strengthened provisions of the Clayton Act?

Robinson-patman act

The Green Place is a gift store selling items that are compatible with ecological issues. Chris coordinates all of the marketing activities of The Green Place so that the store projects the right image to its customers. What is Chris directly involved in?

Sales Promotion

Which pricing strategy sets prices higher than those of the competition?

Skimming

Which of the following are the leading advertising vehicle on the Internet today?

Sponsorships

The population a company focuses marketing efforts toward is known as which of the following?

Target market

What is one of the most important considerations in direct mail advertising?

The accuracy of the mailing list

The promotional mix is the set of tools business utilizes to effectively communicate which of the following to customers?

The benefits of products and services

How much a customer is willing to pay for a product depends partly on the consumer's opinion of the product's

Value

A marketing outlet that obtains goods in large quantities from the manufacturer and resells them to an industrial user is called a_______.

Wholesaler

Which printed medium is most famliar to 99 percent of American adults?

Yellow Pages directory

Which of following is example of institutional promotion?

a company's donation of blankets to the homeless

The idea of prestige pricing suggests which of the following?

a higher price suggests higher quality

Jack's General Store has advertised a big sale on toasters. When Wendy goes to the store to buy a toaster, the salesperson tells her they are sold out and offers to sell her a higher priced toaster oven. This is a n example of an illegal practice known as

bait-and-switch advertising.

When a business has made enough money to pay its costs and begin to make a profit, it has reached its

break-even point

The national economy is always changing. These ups and downs in economic activity are known as

business cycles

The reasons that cause people to purchase products are called

buying motives

What is the purpose of a headline in an ad?

capture the readers' attention and entice them to read the ad copy.

A shoe store owner wants to create a display that emphasizes the comfort and freedom of movement of certain shoes. To create this effect, a visual merchandiser should integrate what type of lines into the display?

curved

Outward Bound is selling a backpack together with a pair of hiking boots at one-third off their regular combined price. What type of promotion is this?

deal

Negative publicity may lead to which of the following?

decrease of community trust

Some business expenses are classified as fixed costs because they

don't change when sales go up or down

The Sherman Antitrust Act of 1890 did which of the following?

eliminated price fixing

With what group is direct-mail advertising most effective?

existing customers

Rent, equipment, salaries, and maintenance are expenses knows as _______ costs

fixed

A display of CDs by a popular Alternative band was not attracting much attention in a music store. The CDs were overshadowed by a large, flat-screen monitor playing the band's music video. What did the display lack?

focal point

An advertisement for nutritional supplements features a man with physique. What criticism of promotion might this illustrate?

it can be deceptive

How does promotion help the economy grow?

it creates jobs

Which of the following is NOT an advantage of advertising?

it is expensive

A basic published or advertised price, often subject to discount, describes which of the following?

list price

What is a firm's percentage of the total sales volume generated by all competitors in a given market?

market share

It costs a publishing company $8 to produce a paperback book. The company sells each paperback it produces for $9.99. The $1.99 difference is known as

markup.

In what product life-cycle stage is a product in when a product's marketers are looking for new market segments?

maturity

"When life hands you lemons, make lemonade," is an example of which of the following?

metaphor

Where are Point-of-sale displays located?

near a cash register

What is the amount of money for which an item sells in the competitive marketplace?

price

When a customer asks, "How much will I pay?" He or she is making the_______ decision.

price

Which function of marketing determines how much gross profit a business will make on a good or service?

pricing

Newspapers and magazines are categorized as _______ media.

print

Offering coupons to entice customers to try a product at a discounted price is an example of

promotion

What is the most temporary pricing strategy?

promotional

What type of pricing strategy is everyday low pricing?

psychological pricing

Which of the following is defined as the unpaid communication techniques designed to gain public interest?

publicity

When do companies begin to make a profit?

purchasing when the break-even point is reached

What is the media form that reaches 96 percent of all people over the age of 11?

radio

A characteristic of effective promotion is that it should be______to the intended audience.

relevant

What is the type of promotion purchase, and can be that involves used with wholesalers, short-term activities, offers retailers, and consumers?

sales promotion

A stationery and gift store has a sale on July 5th of all small American flags and of red, white, and blue paper goods. Customers are given 50 percent off the price. What type of discount is this?

seasonal discount

Which of the following describes a press release?

short, written form of communication issued to newspapers

What is an ad layout?

sketch showing a general arrangement of ad

The way in which the promotional message is communicated should be

suited to the product.

What are the two basic aspects of advertising?

the message and the medium

What part of the store layout includes the aisles?

the selling space

What law prohibits companies from selling products at very low prices?

unfair Trade Practices Law

Materials, packaging, and advertising are expenses known as ______ costs

variable

Companies rely on which form of communication to inform people about their products and services?

word of mouth


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