Medical Assistant 103 Unit Exam

5oz = _______mL A) 150mL B) 15mL C) 30mL D) 100mL

A) 150mL

Convert 6,000mcg to mg. A) 6mg B) 600mg C) 60mg D) 0.6mg

A) 6mg

Which of the following can lead a patient to file a suit for abandonment against a physician? A) A suitable substitute is not available for care after termination of the contract. B) The patient disagrees with the reasons the physician states for the termination of the contract. C) The physician transfers the patient's medical records to another physician of the patient's choice. D) The physician verbally asks to terminate the contract.

A) A suitable substitute is not available for care after termination of the contract.

Match the following term to its definition: Objective Data A) Data found during the physical assessment. B) Data found during the health history. C) Information provided by the patient. D) Amplifies the chief complaint; describes how each symptom developed.

A) Data found during the physical assessment.

What can you do as a medical assistant to communicate effectively with a patient when there is a language barrier? A) Find an interpreter who can translate for the patient. B) Raise your voice so that the patient can focus more on what you are saying. C) Give the patient the name and address of a physician who speaks the same language. D) Assess the patient and give the physician your best opinion about what is bothering the patient.

A) Find an interpreter who can translate for the patient.

Which of the following are formed from plant exudates? A) Gums B) Glycosides C) Oils D) Alkaloids

A) Gums

This person is trained in emergency medicine, and typically assists doctors or replaces doctors in military situations. A) Paramedic B) EMT C) Emergency Medical Physician D) Surgeon

A) Paramedic

The court may assess contributory negligence when: A) Physicians malpractice is aggravated by the patient. B) Patient gives inaccurate information that leads to the wrong treatment. C) Team of physicians incorrectly diagnoses the patient. D) Patient does not follow the physicians prescribed treatment properly.

A) Physicians malpractice is aggravated by the patient.

"Those people need to learn how to speak English." This statement is and example of: A) Prejudice. B) Stereotyping. D) Past Medical History C) Discrimination. D) Culture

A) Prejudice.

What is a good way to communicate with a very young child? A) Role playing B) Explaining procedures C) Showing him/her pictures D) Showing him/her a movie

A) Role playing

The purpose of a carrel is: A) To provide a private area to complete patient screening. B) To sort. C) To prepare for effective phone screening. D) Provide a cue for the medical assistant when completing triage.

A) To provide a private area to complete patient screening.

Match the following term to its definition: Otoscope A) Used to evaluate the ear canal. B) Used to evaluate the eyes including the retina. C) Used to evaluate the back of the throat. D) Used to evaluate the nose.

A) Used to evaluate the ear canal.

What are the smallest infectious agents capable of causing an infection? A) Viruses B) Bacteria C) Molds D) Yeast

A) Viruses

In ancient history, primitive man's average life span was: A) 25 years B) 30 years C) 65 years D) 40 years

B) 30 years

Convert 12lb to kg. A) 12 kg B) 5.45 kg C) 6kg D) 48.4kg

B) 5.45 kg

CC means: A) Critical Care B) Chief Complaint C) Cubic Centimeters D) Care Cart

B) Chief Complaint

Match the following term to its definition: Inspection A) Data found during the physical assessment. B) First step in the assessment process. C) Last step in the assessment process. D) Subjective data found during the health history.

B) First step in the assessment process.

A man is found lying unconscious outside the medical office you work in. You alert your co-worker who intern notifies the physician. It is clear that the person will not be able to sign a consent form for treatment. How should the physician handle this situation? A) The physician should wait for the friend or family member of the person to arrive so they can sign the consent form. B) Implied consent should be used until the person can give consent. C) The building administration should evaluate the situation and obtain consent. D) A healthcare surrogate should be solicited to provide informed consent.

B) Implied consent should be used until the person can give consent.

Data found during the patient interview is known as: A) Objective data B) Subjective data C) Review of Systems D) Chief Complaint

B) Subjective data

Which of the following is true about CDC standard precautions? A) They apply only to patients with diagnosed infections. B) They apply to all patients receiving health care. C) They are only used when visible blood and body fluids are present. D) They are implemented with all body fluids including sweat.

B) They apply to all patients receiving health care.

Which of the following is not how a trade drug name is chosen? A) To indicate the disease process that is being treated. B) To increase marketing and promotion ability to the public. C) To simplify the generic name. D) To indicate the drug duration.

B) To increase marketing and promotion ability to the public.

Match the following term to its definition: Percussion A) Use of the pads of the fingertips to assess a patient by applying pressure. B) Use of the third fingers on each hand to produce a sound through striking. C) First step in the assessment process. D) Last step in the assessment process.

B) Use of the third fingers on each hand to produce a sound through striking.

A 36-year old woman who underwent a hysterectomy 4 days ago says to the nurse, "I wonder if I'll still fell like a woman." Which response would most likely encourage the patient to expand on this and express her concerns in more specific terms? A) "When did you begin to wonder about this?" B) "Do you want more children?" C) "Fell like a woman...?" D) Remaining silent.

C) "Fell like a woman...?"

Which of the following is the best professional response to a patient who tells you that she believes that "white health professionals are smarter than those of color," and asks you to agree? A) "You're right!" (The patient/customer is always right.) B) "What I think doesn't matter. What is important is whatever you believe." C) "I don't believe being smart is related to race or ethnicity." D) "Are you crazy? This is the 21st century and you are still thinking like that. "

C) "I don't believe being smart is related to race or ethnicity."

Metoprolol is available as 50mg/tab. Ordered is 25mg PO BID. How many tabs should be administered per dose? A) 2 tabs B) 1 tab C) 0.5 tab D) 0.25 tab

C) 0.5 tab

How many phases of human testing are completed before a drug receives FDA approval? A) 1 B) 2 C) 3 D) 4

C) 3

A patient calls the doctor's office and requests an appointment today because they are experiencing chest pain, your first action should be: A) Tell them to hang up and dial 911. B) Ask them if they are experiencing nausea, shortness of breath or profuse sweating. C) Ask the patient's name in case they lose consciousness. D) Schedule the patient for an appointment on the following day because the schedule is full.

C) Ask the patient's name in case they lose consciousness.

Physician responsible for establishing the standards for medical ethics? A) Veselius B) Aristotle C) Hippocrates D) Plato

C) Hippocrates

Which of the following statements about telephone courtesy is correct? A) If two lines are ringing at once, answer one call and let the other call go to voicemail. B) If you are on the other line, it is acceptable to let the phone ring until you conclude the first call and are able to answer it. C) If you need to answer another line, ask if the caller would mind holding and wait for a response. D) If someone is on hold for more than 90 seconds, he or she must leave a message and someone will call them back.

C) If you need to answer another line, ask if the caller would mind holding and wait for a response.

A diagnosis of cancer must be reported to the Department of Health and Human Services to: A) Protect the patient's right to treatment. B) Provide research for a national study. C) Investigate possible carcinogens in the environment. D) Check coverage options with the insurance company.

C) Investigate possible carcinogens in the environment.

Who is known as, "The Father of Heart Transplantation?" A) Dr. Denton Cooley B) Dr. Michael Debakey C) Norman Shumway D) Charles Drew

C) Norman Shumway

The primary purpose of aseptic procedures are to: A) Protect patients. B) Wipe out bacteria in the entire world. C) Protect patients and healthcare providers. D) All answers provided are correct.

C) Protect patients and healthcare providers.

During a patient interview, repeating what you have heard the patient say using an open-ended statement is called: A) Summarizing B) Paraphrasing C) Reflecting D) Clarifying

C) Reflecting

O.D. means: A) Left eye B) Left ear C) Right eye D) Right ear

C) Right eye

Maria brought her grandfather into the clinic. She explains that he has been feeling dizzy and complains of intermittent vision loss. This form of information is an example of which of the following? A) Objective data B) Primary source data C) Secondary source data D) Past Medical History

C) Secondary source data

The statute of limitation indicates: A) The privacy rights of a minor receiving care. B) The risks that are presented to a patient before treatment. C) The time span during which a patient can file a suit against a caregiver. D) The right of a physician to have another physician care for his patients while he is not available.

C) The time span during which a patient can file a suit against a caregiver.

A patient develops food poisoning from contaminated potato salad. What is the means of transmission? A) Direct contact B) Vector C) Vehicle D) Airborne

C) Vehicle

Johnny and Maribel share a desk. Maribel calls in sick because of the flu. What is the most likely mode of transmission for Johnny contracting the flu? A) Direct contact B) Vector C) Vehicle D) Airborne

C) Vehicle

In what year was the first animal cloned? A) 1977 B) 2001 C) 1872 D) 1996

D) 1996

35mg = __________mcg A) 350mcg B) 0.035mcg C) 0.35mcg D) 35,000mcg

D) 35,000mcg

Metoprolol 75mg PO TID is ordered. Available is Metoprolol 50mg/tab. How many tabs will be administered in one day? A) 1.5 tabs B) 2.5 tabs C) 3 tabs D) 4.5 tabs

D) 4.5 tabs

What is the difference between licensure and certification? A) Licensure indicates that education requirements are met. B) Licensure is accessible to medical assistants. C) Certification limits the scope of practice of the physician. D) Certification standards are recognized nationally.

D) Certification standards are recognized nationally.

Which of the following statements about the communication process is accurate? A) Communication is a reciprocal process in which both the sender and the receiver of messages take turns participating. B) One-to-one communication occurs when 3 or more people are involved in the communication process. C) Nursing instructors and students seldom experience the communication process in large groups. D) Communicating people receive and send messages through verbal and nonverbal means, which occur simultaneously.

D) Communicating people receive and send messages through verbal and nonverbal means, which occur simultaneously.

Which of the following is the correct definition for chemical drug name? A) Determined by the pharmaceutical company along with USAN. B) Used in the diagnosis, treatment and cure of disease. C) Selected by the manufacturer and registered as a trademark. D) Describes the molecular structure that distinguishes the drug from other drugs.

D) Describes the molecular structure that distinguishes the drug from other drugs.

Alexander Fleming was known for discovering this: A) Arteries could be joined together again and still be functional. B) Insulin C) Red dye called prontosil killed coccus-family organisms and led to the development of sulfa drugs. D) Discovered penicillin which became the first antibiotic.

D) Discovered penicillin which became the first antibiotic.

The Good Samaritan Act covers: A) Emergency care administered to patients in the hospital who are uninsured. B) Compensated emergency care administered outside of a healthcare provider's formal practice. C) Emergency care administered by the medical assistant. D) Sensible emergency care administered outside of the practice.

D) Sensible emergency care administered outside of the practice.

Which of the following is NOT one of the 7 necessary skills that a medical assistant must utilize when completing phone screening? A) Communication skills B) Problem solving methods C) Compassion D) Sympathy

D) Sympathy

Which of the following is NOT one of the areas a medical assistant must be knowledgeable of when completing phone screenings? A) Medical Terminology B) Anatomy and Physiology C) Disease and Disorders D) Time management

D) Time management

Which branch of law covers injuries suffered because of another person's wrongdoings resulting from breach of legal duty? A) Common Law B) Administrative Law C) Private Law D) Tort Law

D) Tort Law

The receptionist should check phone messages: A) At night before leaving. B) When on the phone and knowing a call has gone to voicemail. C) Only after breaks, because each call coming in should be answered. D) When the office opens, after breaks, and periodically throughout the day.

D) When the office opens, after breaks, and periodically throughout the day.