Medical Office Assistant Module Test

When are medical facilities required to notify patients of the privacy policy?

At the first visit

What is a list of written statements describing proper, moral conduct for a group of people?

Code of ethics

What is the connection among all areas and levels of health care workers called?

Interdependence

According to the Security Rule in HIPAA, which of the following is an example of a physical safeguard?

Computer server rooms should be locked.

Which of the following is an example of a time management tool?

Daily planner

Which of the following is an example of enthusiasm?

Encouraging the team

Which of the following is a good way to reduce stress?

Exercise and eat well

Prejudice towards groups based on race, ethnicity, religion, sex, age, financial status, and disabilities should be tolerated.

False

According to HIPAA, a health insurance company can deny coverage to a person with pre-existing health conditions.

False.

All medical office assistants must be certified.

False.

What does HIPAA stand for?

Health Insurance Portability and Accountability Act

Which of the following demonstrates responsibility?

Admitting to a mistake

According to the Privacy Rule, which of the following is true about authorization?

All of the above

Which of the following can be caused by a rushed encounter with a patient?

All of the above

Which of the following is a goal of verbal communication?

All of the above

Which of the following is a method of nonverbal communication?

All of the above

Which of the following is a method that medical office assistants and patients can use to overcome a hearing challenge?

All of the above

Which of the following is a reward of working as a medical office assistant?

All of the above

What aspect of health care are medical office assistants responsible for?

Business aspect

Which term refers to everyday language that a patient can understand?

Lay terms

Which of the following items demonstrates flexibility?

Learning a new method

What is approaching another person with a feeling of esteem or regard?

Respect

What is one purpose of the line of authority?

To define health care workers' positions within the team

According to the Privacy Rule in HIPAA, patients must provide written authorization before health information is released to anyone else.

True

Organization is an essential trait for all medical office assistants

True