Merchandising Pretest

27

The dimensions of a particular steel casket are 6 feet 6 inches long and 23 inches wide. The casket is invoiced as 6 feet 6 inches xx. How wide would this casket be?

Direct Mthod

The method of selling caskets whereby the funeral director remains in the selection room throughout the selection process is referred to as?

Main Level

The most effective location of a casket selection room in the funeral home is the?

Body

The part of the casket shell that has the top body molding,body panel,body panel, base molding, and casket bottom?

Marketing

The process of planning and executing the developing, pricing, promotion, and distribution of an organization's goods and/ or services?

Merchandising

The purchase, pricing, display, and sale of merchandise is referred to as?

Merchandising

The purchasing, pricing, display and sale of the product is known as?

Median

The value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the, midpoint value?

Organizing

The way in which work is arranged and distributed among members of the firm defines?

Pie (Fishtail)

The wedge shaped portion of the cap at each end of the crown?

Copper

This metal is malleable, ductile, and reddish-brown in color?

Hermetically Sealed

This method of closure is considered airtight, impervious to external influence and is typically sealed by soldering or fusion?

Arm

This part of the casket handle attaches the bar to the lug?

Soft Wood

This type of wood comes from gymnosperm trees and are coniferous, and usually lighter than most woods?

Plywood

This wood is composed of thin sheets of wood glues together so that grains are at right angles to each others?

Softwood

This wood is light in texture, non-resistant, and easily worked. It comes from a conifer tree?

Demonstration Group (Educational)

Three or four caskets grouped together utilized to educate the selecting party regarding the elements of casket construction is referred to as a/am

Gimp

What is the strip of metal, plastic, or cloth that is attached to the inside of the casket panel, covering the arm which the roll is anchored?

Crepe

What type of casket interior material is thin crinkled cloth of silk, rayon, cotton or wool?

Combination Unit

What type of container would be used to transfer a body that is embalmed but not casketed?

Flush

What type of memorial marker lies flat to the ground?

$2400

What would be the mode of the following casket sales: $2400, $2200, $2400, $2300, $2400, $2300, $2500

Main Level

Where is the preferred location of the selection room in the funeral home?

Pine

Which casket a softwood?

18 GA. Steel

Which casket is ferrous?

Bar

Which part of a casket will a casket bearer grab and hold when carrying a casket?

Section

Which part of a cemetery is larger?

I & II

While making funeral arrangements for a traditional burial, the practitioner should explain and discuss which of the following: I: casket warranty II: cemetery requirements III: crematory requirements IV: embalming warranty

Indirect

With what type of selection procedure does the funeral director leave the selection room while the family looks around?

Gimp (Fold)

a strip of metal, plastic, or cloth that is attached to the inside of the panel, covering the area at which point the roll (cove) is anchored?

Rim (Ogee)

"S" shaped molding that is a pertinent part of the casket cap?

Brushed

A casket finish in which the bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained describes a/an ?

Roll, Cove, Puffing

A component part of the casket interior which lines the rim (ogee) and surrounds the cap panel?

Fixed Expenses

A cost that, for a given period of time and range of activity called the relevant range, does not change in total but becomes progressively smaller on a per unit basis as volume increases?

Job Specification

A document that lists the knowledge, skills, abilities, and personal characteristics a job holder must possess to perform effectively?

Trade Credit

A form of credit that is extended by one business to another business to help finance distribution of producer's goods is?

Ziegler Case

A gasket sealed container which can be used as an insert into a casket or a separate shipping container is a/an?

Bevel Top Marker

A headstone with a slightly slanting top?

Corporation

A legal form of organization whereby a legal entity is authorized by a state to operate a business under the entities charter describers:

Functional Pricing

A method of price quotation in which the itemized charges are combined into several major component parts?

Price Determination

A method used by management to establish the selling price for services and merchandise?

Market Analysis

A process involving the collection and appraisal of market demographics such as mean or median age, income, and primary economic base is called what?

Market Survey

A study that is used by a business to determine where the potential customers are located is?

Rim

An "S" shaped molding that is a component part of the casket cap?

Tuffed

An interior style used in caskets that creates small raised puffs?

Valance

Another term for the extendover is the?

Outer Burial Container

Any container which is designed for placement in the grave around the casket?

Risk Management

Are all efforts designed to preserve assets and earning power associated with a business?

Shell

Are the component parts that compose the cap and body of the casket?

Columbarium

Buildings or structures containing many recesses or niches for the placement of cremated remains?

Section, Block, Lot, Grave

From largest to smallest, what is the correct order in a cemetery?

By ounces per square foot

How are bronze and copper casket measured?

Product Mix

If cremation rates in a particular area is increasing a funeral home may want to consider adjusting what?

6 inch

In what increments do infant caskets increase in length?

6

Infant and children caskets typically increase by increments of how many inches?

Civil Rights Act 1964

Is Federal Legislation that prohibits discrimination on the basis of race, color, religion, sex, or national origin?

Variable Expense

Is a cost which is uniform per unit, but fluctuates in total in direct proportion to change in the related total activity or volume?

Job Description

Is a document that lists the major responsibilities and tasks of the job?

Self-Insurance

Is a form of risk management whereby a part of the firm's earnings is earmarked as a contingency fund for possible future losses, specifically for property, medical or worker's compensation?

Gauge

Is a measurement of the thickness of metals, the number of sheets of metal necessary to equal approximately one inch?

Itemization

Is a method of price quotation by which each lint of service and/ or merchandise is priced separately?

Unit Pricing

Is a method of price quotation that creates one total price package for both service and merchandise?

Air Seal

Is a method of sealing a vault that utilizes the air pressure created by placing the dome of the vault onto the base of the vault?

Cenothph

Is a monument erected to the memory of the dead with the dead human body not present?

Tangible Asset

Is a physical asset that possesses genuine value?

Fixed Multiple (Straight Line)

Is a price determination method whereby the casket cost is multiplied by a constant factor?

Bona Fide Occupational Qualification

Is a qualification that is absolutely necessary for the job,

Casket

Is a rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric?

Bar

Is a single handle, attached to the lug or arm. which is grasped by the casket-bearer?

Consumerism

Is a social movement that seeks to strengthen the rights of consumers relative to sellers?

Combination Case

Is a transfer container consisting of a particle board box with a cardboard tray and cover to satisfy air shipping regulations?

Resume

Is a written summary of one's personal, educational, and professional achievements?

Credit

Is an agreement that payment for a product or service will be made at some time in the future?

Epitaph

Is an inscription placed on a monument to commemorate the deeds or qualities of the departed?

Goodwill

Is an intangible asset such as the name of the funeral home, which enables a business to earn a profit in excess of the normal rate of profit earned by other businesses of the same kind?

Ferrous Metal

Is any metal formed from iron?

Sales Frequency

Is important to consider when selecting what merchandise a funeral home should continue to offer?

Liability Insurance

Is insurance that covers business liability to customers of others who might be injured from the product sold to them?

Galvanized

Is steel that has been coated with zinc for increased resistance to rust?

Lug

Is that part of the casket handle that is attached to the casket body?

Management

Is the art and science of motivating people toward the achievement of a goal?

Stamped Hardware

Is the lesser expensive method of casket hardware production?

Cast Hardware

Is the most expensive casket hardware production method?

Extendover

Is the portion of the casket interior which extends over the top body molding for aesthetic value?

Competition

Is the practice of trying to obtain something that is being sought by others under similar circumstances at the same time?

Small Business Administation

Is the principle government agency concerned with the financing, operation, and management of small business?

Human Resource Management

Is the process of acquiring, training, developing, motivating and appraising a sufficient quantity of qualified employees to perform necessary activities?

Economic Order Quanity

Is the quantity to be purchased which minimizes total costs?

Demographics

Is the statistical study of human populations with respect to their size, density, distribution, Composition, and income?

Crown

Is the uppermost part of the cap, extending from rim to rim

Consignment

Is to give to an agent to be cared for or sold?

Comfort Convenience Security Prestige Health & Economy

List five consumer buying motives?

Ferrous

Metal formed from iron?

Functional Pricing

Method of pricing in which charges are broken down into many major component parts?

Roll

Part of the caskets interior, which lines the rim and surrounds the cap panel?

Fixed Multiple Markup

Price determination method whereby the whole sale cost is multiplies by a constant factor?

Both A and B

Purpose of vaults include: A: To support the earth load B: Limit intrusion of outside elements C: Both A and B D: To seal and protect

Fixed Multiple

Taking the wholesale cost of a casket and multiplying it by 2.5 would be what type of price markup?

Advertising

The art of making the public aware of the service or commodity that a business has for sale defines:

Working Capital/ Circulating Capital

The difference between current assets and current liabilities defines?