MGMT 2100: Chapter 15

A(n) _________ system organization is said to be a self-sufficient entity.

closed

To the casual observer the term ________ ________ means the family tree-like pattern of boxes and lines posted on workplace walls.

Blank 1: organization or organizational Blank 2: chart

Match the category to the resulting organizational type.

Traditional <--> Functional, divisional, matrix Horizontal <--> Horizontal Open <--> Hollow, module, virtual

Match the category to the management focus.

Traditional <--> Self-contained within organization's boundaries Horizontal <--> Team- and process-orientation Open <--> opened beyond organizational boundaries

What are the three characteristics that all organizations share?

a structure that serves as a fingerprint the goal of being effective the idea that innovation is crucial to remain in business

What is needed across internal characteristics for organizations to achieve higher performance?

alignment

When you fit with your organization, what results are likely?

enhanced performance engagement job satisfaction

Organizations that are structured to fit the demands of the situation are said to follow the _________ approach to organization design.

contingency

Managers who take into account strategy and goals, market uncertainty, decision-making processes, size, and technology are considering ______ about organization design.

contingency factors

An organization that groups all of its marketers in one department, its finance people in another, and product designers in another is which type of organizational structure?

functional

The structure that groups people according to the business functions they perform is called a _________ structure.

functional

What characteristics need to be aligned for an organization to maximize performance?

human resource practices and policies employees' human and social capital strategy and structure

What is a key driver of long-term organizational performance?

innovation

A(n) ________ organization is one that proactively creates, acquires and transfers knowledge and that changes its behavior on the basis of new knowledge and insights.

learning

Select the four basic dimensions of organizational structure.

line and staff positions hierarchy of authority spans of control division of labor

A(n) ________ system organization depends on constant interaction with the environment for survival.

open

Determining how great a role the environment plays on an organization determines its status as a(n)

open or closed system.

A system of consciously coordinated activities or forces of two or more persons is called a(n)

organization

A system of consciously coordinated activities or forces of two or more persons is called a(n):

organization

The structure of accountability and responsibility used to develop and implement strategies and the human resource practices and information and business processes that activate those structures is called ________ ________.

organizational design

The structure of accountability and responsibility used to develop and implement strategies, and the human resource practices and information and business processes that activate those structures is called:

organizational design

The extent to which your personality and values match the culture and climate in your work organization is called ______ fit.

person-organization

What are the key contingency factors to consider when making decisions about organization design?

technology strategy and goals size market uncertainty