MGMT 309 Ch 4 practice test

Slow's BBQ donates food to the city's public library, which provides free lunch to children in the summer. Slow's is attempting to manage social responsibility through what?

Philanthropic giving

The result of the actions of high-profile deposed executives is that:

executives are expected to exhibit the strongest ethical conduct

Which of the following is a formal dimension of managing social responsibility for organizations?

Philanthropic giving (organizational culture is informal) (the formal dimensions of social responsibility are: legal compliance, ethical compliance, and philanthropic giving)

Although standards of ethics vary from person to person, how do we apply the concept of ethical behavior?

As generally accepted social norms

In terms of ethical leadership, which way can a CEO set the company's moral tone for all employees?

Be honest and straightforward (ethics start at the top; senior executives need to display ethical leadership)

Montazar has set up several programs to improve the social responsibility efforts of his organization. However, he is not sure which have been effective and which have not. How can Montazar make this determination?

Conduct a corporate social audit. (conducted by a task force of high-level managers from within the firm.)

Olesia is a strong believer in corporate social responsibility. Which argument would support Olesia's view?

Corporations are citizens in our society.

Which area of managerial ethics includes hiring and firing policies, the protection of the privacy of employees, and wages and working conditions?

How an organization treats its employees

When applying moral judgment to a behavior, what should occur after relevant factual information has been collected?

Determine the most appropriate moral values. (then make an ethical judgement)

Tariq joined Mikel's organization three months ago. Although Tariq is well qualified and has done a good job so far, when it came time for a salary increase he received less that other workers who had been there much longer. He attributed the difference to the fact that he was a new employee, and he felt that given the circumstances, his increase was very fair. Which type of justice does this indicate?

Distributive (people's perception of the fairness with which rewards and other valued outcomes are distributed within the organization; takes a more holistic view of reward distribution than simply a comparison between one person and another)

What describes an individual's personal beliefs about whether a behavior, action, or decision is right or wrong?

Ethics

Which of the following is true of social responsibility?

It varies for different countries (three areas of responsibility: stakeholders, natural environment, general social welfare)

Which of the following is a criticism of regulation?

Its goals can be accomplished by a free market system.

Before deciding if an action of an employee is ethical, Sushil often considers what the majority of her employees would consider fair. Which ethical norm does Sushil consider?

Justice

What is the basic premise of ethical leadership?

Leaders serving as role models

Since the company's founding, Dezmon and his key executives have provided a consistent message to employees that customers, employees, communities where the company did business, and shareholders were all important. This is an example of which type of informal organization dimension of managing social responsibility?

Leadership practices (an informal dimension of managing social responsibility and can go a long way towards defining the social responsibility stance an organization and its members will adopt)

What can government-appointed agencies who monitor and control certain aspects of business activity do to implement legislation on organizations that violate regulations?

Levy fines. (to implement legislation on organizations, the government creates special agencies --> these agencies have the power to levy fines or bring charges against the organizations that violate regulations)

Which is an approach to social responsibility in which firms do as little as possible to solve social or environmental problems?

Obstructionist stance (firms do as little as possible to solve social or environmental problems. when they cross ethical or legal line, they typically deny or avoid accepting responsibility.

Which of the following is an argument in favor of social responsibility?

Organizations are responsible for making pollution and should help solve it.

Darian, a local manufacturer, and his local Congresswoman have been friends for years. Darian has been concerned about a potential new law that would fundamentally change how he does business. When his friend was in town, they met over dinner to talk about this potential law and the effects it will have on the community. Which type of influence did Darian use to influence the government?

Personal contacts

Which of the following is the key element in quality decisions about what is the right behavior for a situation?

Personal judgement

Jewel's industry donates millions of dollars to candidates that support the goals of her industry. Their collective goal is to influence legislation so that they can be more competitive in the global market. Which type of government influence is Jewel a part of?

Political action committee

As the head of IT, Ramon feels strongly about online privacy and has taken measures to address this issue. What can Ramon do to ensure all employees and users of the company systems are aware of the firm's stand on privacy?

Post the policy on the website.

Chef Ramon makes a line of salad dressings and sauces that are sold nationwide. All profits go to feeding children at food banks and shelters throughout the country. Additionally, this organization uses recycled materials to package their products and only use growers who practice fair working conditions for all employees. Which stance to social responsibility does Chef Ramon use?

Proactive

Which ethical norm is based on whether the act respects the people involved in the decision?

Rights

What requires CEOs and CFOs to personally vouch for the truthfulness and fairness of their firms' financial disclosure?

Sarbanes-Oxley Act

Sabine runs a clothing import business, but she makes it a policy to import only from countries that do not violate human rights. Additionally, she gives 10 percent of all profits to promote reading for children in her community. Which area of social responsibility is important to Sabine?

Social welfare

Where does direct regulation usually evolve from?

Societal beliefs

Employees at Sabine's organization are expected to report any suspected illegal or unethical conduct by members of the organization. This is a policy that encourages _____.

Whistle-blowing

Theo works for a data mining company. He recently discovered a coworker who has knowingly breached the company's online privacy policy to complete an important project for his manager. If Theo decides to report this breach, his actions will be considered _____.

Whistle-blowing

Where do ethical breakdowns of senior leadership generally start?

With a breakdown of corporate governance

Where does any effort to enhance ethical behavior in the workplace begin?

With top management

When Yui began a new job, included in her packet of information was a set of guidelines for how to act in accordance with the firm's values. These guidelines are the firm's _____.

code of ethics

Samir is the supplies purchaser for his office. Samir's brother is a sales rep at a firm that offers a competitive price on the copier paper Samir needs to buy, so Samir did not look for a less expensive supplier. What might have occurred in this scenario?

conflict of interest (when employee's decision potentially benefits the individual to the possible detriment of the organization)

The government can directly influence a business through _____.

consumer protection legislation (ways a government can influence business: consumer protection legislation, employee protection legislation, securities legislation, tax codes (non-direct), environment protection legislation)

In light of recent ethical standards in which the boards of major companies have approved loans or bonuses to CEOs or board members, increased attention has been paid to _____.

corporate governance (board of directors of a public corporation is expected to ensure the business is being properly managed and that decisions made by its senior management are in the best interest of the shareholders or other stakeholders)

L'Meese is reviewing some expense reports submitted by an employee, and there appears to be some misinformation. Before L'Meese confronts her employee about this, she needs to apply moral judgment by first _____.

getting relevant facts

The Sarbanes-Oxley Act of 2002 _____.

imposes tough measures to deter corporate and accounting fraud

Rights to privacy has become an area of concern involving ethics and _____.

information technology

Destani's is setting up a training program for all managers who interview candidates and make hiring decisions to ensure they follow all local, state, and federal laws in all areas, from ADA compliance to determining correct knowledge, skills, and abilities needed for the job. Destani is ensuring the firm's hiring practices follow guidelines for _____.

legal complaince

governments can also regulate business practices through ____. US foreign corrupt practices

legislation

What power doe special agencies have?

levy fines, bring charges against organizations

people who are directly affected by practices of organization

organizational stakeholders

What ways can business influence the government?

personal contacts and networks, lobbying, political action committees, favors and other influence tactics.

The government most often directly influences organizations through ____.

regulation

The local university has set up a task force and committed to increasing recycling efforts and reducing its carbon emissions by 50 percent in the next ten years. These efforts demonstrate a commitment to _____.

social responsibility

To implement laws, the government usually creates ___ ___ to monitor and control certain aspects. Ex. environmental protection agency

special agencies

Indirect regulation of government on businesses

tax codes,

Roberto is a strong believer in social responsibility, and he wants his company to become more socially responsible. One of the arguments he makes is that _____.

the company has surplus revenues that could be used to solve social problems

An argument against social responsibility in organizations is that _____.

there is potential for conflicts of interest