MGMT 309 chapter 14
If you are required by the courts or other directives to have an affirmative action plan, which actions must you take?
Actively recruit minorities so your labor force will eventually be the same as the relevant labor market
Which of the following laws gives the president the authority to seek a court injunction to force striking unions to go back to work for 80 days when, in the president's opinion, the strike endangers the health and safety of the nation?
Labor-Management Relations Act (Taft-Hartley Act)
Which of the following laws requires management to bargain in good faith with the designated employee representatives?
National Labor Relations Act (Wagner Act)
Labor regulation could have potentially prevented a 2006 mine accident in West Virginia that killed 11 miners
Occupational Safety and Health Act
Which of the following is a potential area of concern for managers when they use internal sources to fill a vacant position?
The ripple effect
If overstaffing is expected, the main options are....
To transfer employees To not replace people who quit To encourage early retirement To lay people off
If overstaffing is expected, the main options are all EXCEPT which of the following?
To transfer employees To not replace people who quit To encourage early retirement To limit production (ANSWER) To lay people off
Federal law that does NOT have a direct impact on human resource management?
Trademark Law Revision Act of 1988
An advantage of ____ is that they reach a wide audience and this allows minorities equal opportunity
newspaper ads
Type of information is included in a job description
Conditions under which the work is done
Darin, the human resources manager of a local firm, makes sure that the firm is paying men and women the same if they are doing the same job. The legal constraint that he is abiding by is the
Equal Pay Act.
Marty works at a call center. Last week he worked 48 hours. According to the ____, he should receive overtime for the time he worked in addition to his regular 40-hour shift.
Fair Labor Standards Act
A recent survey found false or inflated information in...
Job applications
A company that requires everyone working on a computer to use a gel hand rest would be in accordance with the
Occupational Safety and Health Act.
Legislation that places constraints on the selection of employees includes...
Title VII of the Civil Rights Act and the Age Discrimination Act
An employment test is judged to have a(n) ____ on minority applicants if the pass rate for the minority group is less than about 80 percent of the pass rate for the majority group members.
adverse impact
An African American surgeon on a Chicago hospital staff was admitted to the internship program because of his race, even though he had lower grades and test scores than other applicants. This acceptance, which was mandated by the government, indicates that the hospital used...
affirmative action.
Title VII of the 1964 Civil Rights Act did NOT prohibit discrimination on the basis of ...
age.
Selecting managerial employees sometimes involves a specially designed technique called...
an assessment center.
The California Highway Patrol Academy has all of its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests, interviews, and simulated work experiences. This is an example of...
an assessment center.
One of the major disadvantages of ranking as an appraisal method is that it...
cannot be used to compare people in different work groups.
The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be...
case discussion groups.
You are reading a document with the following information: "Workers will work in an office environment using a computer. Some lifting will be involved but will not exceed five pounds." You are reading part of a job...
description.
Passive nondiscrimination requires employers to...
give all job applicants equal opportunity to be hired.
Employment tests that have been determined to have an adverse impact can be used as selection devices ONLY if they...
have been shown to predict success on the job.
Performance appraisals are a formal assessment of employees that should be conducted regularly because they...
help determine training and development needs.
Merrill Lynch lists all of its global job openings on its website. This is an example of
internal and external recruiting.
Identifying current employees who would like to change jobs is accomplished by...
internal recruiting.
All of the following are steps in human resource planning...
job analysis forecasting human resource supply. forecasting human resource demand. plan for dealing with predicted shortfalls or overstaffing.
The systematic collection and recording of information about jobs in the organization is known as...
job analysis.
All of the following are steps in human resource planning EXCEPT
job analysis. job evaluation. (^ANSWER^) forecasting human resource supply. forecasting human resource demand. plan for dealing with predicted shortfalls or overstaffing.
You are reading a document that says that a job applicant must have a valid driver's license, be a citizen of the United States, and be available evenings and weekends. You are reading a...
job specification.
Steve sells traffic signs and tape to municipalities. In his region he has a few affluent communities that order the best items. Carla has even more communities in her region that are affluent, and she sells even more items. If their supervisor does not use some adjustment factor to account for the differences in regions when evaluating the performance of the two workers, the evaluations will exhibit
opportunity bias.
The Age Discrimination in Employment Act...
outlaws discrimination against workers older than 40
Interviews are sometimes poor predictors of success because of....
personal biases.
The two basic approaches to validation are...
predictive and content.
If you give a paper-and-pencil test to job applicants in your organization and then later do a correlation analysis to determine the relationship between success on the testing device and success on some measure of performance, you are determining
predictive validity.
While some employers are upset by regulations that set the legal limit on how far apart the risers on a ladder can be, OSHA safety standards are intended to
prevent on-the-job accidents.
When you call Comcast, the message says, "Your phone call may be recorded for training purposes." Comcast uses recordings to improve interpersonal contact training. Comcast is most likely using...
role-playing and case discussion groups
Perhaps the most important consideration in developing a training plan is to...
select the content.
Title VII of the 1964 Civil Rights Act is enforced by...
the Equal Employment Opportunity Commission
In unionized firms, internal recruitment methods are
usually required in the labor agreement.
Hyde Park High School is conducting ____ training when it has teachers practice entering homework data into a new software program.
vestibule
Howard has a six month old son. Howard is thankful for the ____ every time he pushes a stroller down a ramp or has more space in a store. The act has helped a broad range of people
Americans with Disabilities Act
Federal laws that DO have a direct impact on human resource management
Americans with Disabilities Act Fair Labor Standards Act Civil Rights Act of 1991 Labor-Management Relations Act
Harriet has a drinking problem. After a drinking-related incident at work, she sought treatment. Courts are increasingly ruling that her condition is covered under the...
Americans with Disabilities Act.
Which of the following would probably have the highest content validity? -Assessment center exercise -Personality test -IQ test -Achievement test Interview
Assessment center exercise
Eduardo developed brain cancer. His wife accompanied him to Boston where he received experimental surgery. The ability to leave her job and know that it would be hers when she returned was made possible by the
Family and Medical Leave Act of 1993
A law proposed in Maine planned to deny the minimum wage to welfare recipients in jobs that they take as part of their work requirements. This proposal was in defiance of the...
Fair Labor Standards Act
The ____ requires payment of overtime to employees who work more than 40 hours per week.
Fair Labor Standards Act
Human resource management (HRM)
HRM should have an important place because of the complex legal environment. HRM should be a part of the strategic planning process. HRM should be viewed as a means of significantly increasing productivity. Human capital reflects the organization's investment in attracting, retaining, and motivating an effective workforce.
Activities directed at attracting, developing, and maintaining an effective workforce
Human Resource Management
Which of the following labor laws increases management's rights during union organizing campaigns?
Labor-Management Relations Act (Taft-Hartley Act)
Which of the following actions would violate the intent of the Equal Pay Act?
Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family
On which basis does current employment law permit an employer to pay different amounts to workers on the same job?
Performance
Type of information NOT included in a job description
Qualifications required of the job incumbent Lists of skills Lists of abilities Required credentials
Which of the following is NOT an objective measure of performance appraisal? a.Number of sales dollars generated b.Number of units produced c.Ranking of coworkers by their superior d.Quality index based on the number of rejects e.Number of sales calls made
Ranking of coworkers by their superior
Selection Technique(s)
Tests Interviews Assessment centers Application blanks All of these choices
Recruiters need to keep in mind the employment decision goes both ways, and the perspective employee is selecting a job. One of the best tools for getting a good match between the job and the person filling the job is to...
conduct a realistic job preview
A preemployment test that requires applicants to perform the same kinds of tasks as they will actually do on the job will have high...
content validity.
A beer company used ____ to fire an employee for drinking a competitor's beer in public. Courts are increasingly ruling against such a justification for firing an employee.
employment-at-will
Organizations holding federal contracts exceeding a certain dollar value must have affirmative action plans according to...
executive orders.
One of the major disadvantages associated with the so-called special performance test is that it...
fails to measure the employees' work motivation.
Ken is a newly hired police officer. He has been assigned to ride along with a more experienced officer to learn about paperwork, how to handle accident scenes, how to deal with domestic disputes, and other duties that he will be expected to perform. The police department that hired Ken is using ____ training.
on-the-job
Many college students work as interns over the summers. Some are offered employment upon graduation. Internships can be a(n)...
realistic job preview.
Cole, Inc. has determined that its forecast demand for middle managers is greater than its forecast supply. All of the following would be appropriate actions EXCEPT...
recruiting. extending the retirement date. attrition. (ANSWER) promotion. cross-training.
A commonly used technique for planning specific human resource requirements in higher-level positions is the...
replacement chart.
Once the firm has developed a pool of applicants, the next step is...
selection.
Sprint maintains a computerized spreadsheet of education, skills, experience, and career aspirations of its current employees. This is a...
skills inventory.
John Hansen was promoted from vice president to president. One of his subordinates was promoted to vice president. These promotions resulted in...
the ripple effect