MGMT 309 - Chapter 4
L'Oreal has a foundation responsible for corporate philanthropy. This is a(n) ____ stance.
proactive
Which of the following statements is NOT one of the arguments offered in favor of social responsibility?
Business executives are uniquely qualified to make decisions such as these.
____ is a thorough, formal analysis of the effectiveness of a firm's response to social responsibility.
a corporate social audit
Which of the following is NOT an example of a situation in which a manager is likely to be called on to make an ethical decision regarding the relationship of the firm to the employee?
customer relations
Americans work more hours than their counterparts in other industrial nations. A new trend is taking vacation time to catch up at work. This is an example of how..
employees treat the firm
The day before Ford began negotiations with the United Auto Workers (UAW), it announced a 10 percent cut in salaried workers. This was a preemptive attempt to affect bargaining and how the..
employees treat the organization
Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of
environmental protection regulation
The ____ is not a government regulatory agency.
American Civil Liberties Union
All of the following are key dimensions to the organizational context of management ethics EXCEPT...
the technology used
The treatment of employees by the organization includes which area of ethical concern?
wages
All of the following issues stem from how employees treat the organization EXCEPT..
wages and working conditions
John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. He engaged in
whistle-blowing
Which of the following actions is NOT part of an organization's attempts to evaluate social performance?
whistle-blowing by employees
Which of the following is NOT a way in which the organizational context contributes to the use of unethical practices?
A manager decides to hire a relative to a position for which the relative is qualified.
Which of the following is the MOST common approach to the management of ethics?
A written code of ethics and top management support
Which of the following is the MOST important action that top managers can take to promote ethical behavior?
Adhere to ethical standards themselves
Which of the following statements is NOT one of the arguments offered in favor of social responsibility?
Based on their legal status, organizations are technically prohibited from such activities.
The Sarbanes-Oxley Act requires the ____ to vouch for the truthfulness and fairness of the firms' financial disclosures.
CEO, CFO, and COO
Which of the following represents an attempt to manage social responsibility by means of what the text calls ethical compliance?
Creating a committee to write a code of ethics or review proposals concerning selection and promotion
Which of the following is NOT one of the means by which businesses typically attempt to influence government?
Direct contributions to election campaigns
Which of the following statements about legal compliance is TRUE?
Managing legal compliance is usually delegated to the appropriate managers.
Because Coca-Cola distributes its products in Israel, several Arab nations have banned the product. Which general area of social responsibility is most affected by this product ban?
Organizational stakeholders
When Global Printing spent a half million dollars to purchase a lavish home in which to entertain clients, allowed managers to fly anywhere they wanted in corporate jets, and allowed nepotism to dominate its hiring practices, which general area of social responsibility was it affecting?
Organizational stakeholders
Which of the following represents a major shortcoming associated with the implementation of codes of ethics and ethics training programs?
They often fail to help people deal with the consequences of their actions.
The firm using a(n) ____ approach to social responsibility meets its obligations and is also willing to respond to appropriate societal requests.
accommodative
For firms that do NOT want to take a proactive stance with respect to social responsibility, the next most responsible position in the eyes of proponents of social responsibility would be a(n) ____ stance.
accomodative
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Shop Rite is an example of the ____ stance.
accomodative
Someone's ethical standards are developed as a child in response to his or her...
all of these are correct
Imagine that you are a manufacturer of athletic shoes. Within the organizational context, which of the following ethical behaviors can occur?
all of these choices
Joshua is aware that his peers take office supplies home for personal use. To determine if behavior is ethical Joshua should determine
all of these choices
The primary economic agents of interest for an organization include...
all of these choices
The success of any culture to promote ethical behavior in a society depends on
all of these choices
Which of the following is a basic area of government regulation of business?
all of these choices
Which of the following is an important factor in how the organization treats economic agents?
all of these choices
Which of the following is part of the organizational context in which ethical/unethical behaviors occur?
all of these choices
Siemens partners with the College Board to evaluate entries in the Siemens Competition, the $100,000 scholarship competition that judges project entries from high school students doing research in math, science, and technology. Siemens pays for everything. The College Board selects the winner. The partnership negates the argument against social responsibility that says
based on their legal status, organizations are technically prohibited from such activities.
The purpose of a political action committee (PAC) is to
circumvent laws regarding donations by businesses to election campaigns.
The Food and Drug Administration (FDA) is an example of which of the following areas of
consumer protection
As applied to social responsibility, what function of management do such things as social audits represent?
controlling
Boards of directors are responsible for which area of emerging ethical issues?
corporate governance
Which of the following statements is NOT one of the arguments offered in favor of social responsibility?
corporations lack expertise
Under U.S. law, it is illegal for a U.S. firm operating in a foreign country to pay bribes to get what it needs. Natives of some of those same countries consider the payment of bribes to be perfectly acceptable. Which of the following influences may account for this difference?
cultural differences
Auto manufacturers are required to attain a certain average fuel-efficiency level for all the cars they sell. They try to attain the mandated levels, but they also try to get deadline extensions. The auto makers' approach to social responsibility is a(n) ____ stance.
defensive
Companies that meet their economic and legal responsibilities but do not go beyond them are exhibiting a(n) ____ approach to social responsibility.
defensive
Genzyme is a pharmaceutical company that manufactures Cerdase, a drug that treats a genetic illness called Gaucher's disease, which is a life-threatening illness that affects 20,000 people worldwide. A year's supply of the drug costs $200,000. Given what you know about the various approaches to social responsibility, you might assume that Genzyme takes a(n) ____ stance.
defensive
Managers who agree with Milton Friedman's economic arguments against social responsibility will most likely take an approach to social responsibility known as a(n) ____ stance.
defensive
Politicians caught in extramarital affairs usually deny wrong doing until there is physical evidence to contradict the politician's claims. This is an example of the ____ approach to responsibility.
defensive
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Target is an example of the ____ stance.
defensive
The Environmental Protection Agency is the agency charged with enforcement of many of the environmental laws in the United States. This agency represents a form of..
direct regulation
When the SEC brought charges against Bernard Madoff and his CFO, it was exercising its power of
direct regulation
____ justice refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization.
distributive
When a manager behaves in a questionable manner the company may establish a peer review panel to evaluate the alleged misconduct. This is an example of
ethical compliance
Which of the following is NOT an example of an informal approach to social responsibility?
ethical compliance
____ is the extent to which an organization and its members follow basic ethical and legal standards of behavior.
ethical compliance
Which of the following is NOT an example of a formal approach to social responsibility?
evaluative compliance
Abercrombie and Fitch uses overt sexuality to sell clothes to teenagers. Many people object to this advertising. This is an example of an ethical dilemma involving the relationship of the...
firm to the environment
Traditionally, experts have suggested a three-step model for applying ethical judgments to situations that may arise during the course of business activities. The first step is to
gather the relevant factual information.
When IBM makes large contributions to the performing arts, this is an example of which general area of social responsibility?
general social welfare
At work Michael Vanairs made disparaging remarks about women having easier training standards than men. He was confronted about his statements, so he downgraded his evaluation of the confronter to punish her and force her to either resign or be fired. His actions were...
illegal and unethical
John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. Kopchinski used whistle-blowing, a(n)
informal organizational dimension
____ justice relates to the degree of fairness people see in how they are treated by others in their organization.
interpersonal
Bernard Madoff defrauded clients out of millions of dollars. The probability that the employees of Madoff's have high ethical behavior is minimal due to
its top management fostering an inappropriate culture.
The norm of ____ means determining whether the act is consistent with what most people would see as fair.
justice
The definition of ethics includes all of the following terms EXCEPT..
legal and illegal
You suspect that a manager is stealing company funds for his own use, but you decide to ignore it. Your action is..
legal but unethical
Enron used special purpose entities to move debt off its books. SPEs are legal, but the hiding of important financial information was misleading and fraudulent. Enron failed ____.
legal compliance
The National Organization of Women works to influence legislators to support NOW's positions. NOW is a
lobbyist
Companies that take a(n) ____ stance to social responsibility cross the ethical or legal line that separates acceptable from unacceptable practices, and often deny or cover up their actions.
obstructionist
New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)____ stance toward social responsibility.
obstructionist
____ is considered an informal activity for managing social responsibility.
organization culture
A firm is taking a(n) ____ stance when it actively looks for ways to benefit society as well as meeting its obligations and responding to requests.
proactive
Apple Computer donates almost $10 million annually in computer equipment and advice to U.S. schools. This is an example of the ____ approach to social responsibility.
proactive
NBD, a financial institution headquartered in Detroit, matches its employees' contributions to universities and colleges. This is an example of the ____ approach to social responsibility.
proactive
The Siemens Foundation uses money to support and promote the importance of math, science, and technology education. It is taking a(n) ____ approach to social responsibility.
proactive
The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans to use doctors for regular healthcare maintenance instead of only when they are sick. Wrigley is taking a(n) ____ approach to social responsibility.
proactive
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Wal-Mart is an example of the ____ stance.
proactive
All of the following are basic approaches to social responsibility EXCEPT...
reactive stance
All of the following are common approaches that businesses use to influence government EXCEPT
rebates
The Internet and e-commerce affects the natural environment by
reducing energy costs and pollution.
Business influence on government relies on all EXCEPT which of the following?
regulation
According to the concept of managerial ethics, which of the following is NOT considered an economic agent?
regulatory agencies
Mary works for a department in State government. She has seniority and knows her union will protect her. She spends most of her day reading news or books on the computer. This is an example of the...
relationship of the employee to the firm.
Many builders are using fiber-cement siding to build houses. This siding is best painted with a soy-based, environmentally friendly paint. Most paint is not biodegradable because it is made with petroleum solvents. A builder who decided to build a subdivision with 500 homes and paint each with the soy-based paint would be an example of which general area of social responsibility?
the natural environment
The inclusion of a biologist in decisions that affect the local community is an example of which area of social responsibility?
the natural environment
Any effort to enhance an organization's ethical behavior must begin with..
the support of top management