MGMT 310 CH 1 quiz

Managers with titles such as regional manager, project leader, or division manager are ________. A) production managers B) top managers C) first-line managers D) middle managers

D) middle managers

One method to become more efficient in managing your time is to ________. A) classify each activity or task as A, B, or C B) enlist the aid of a management coach to keep you on task C) shorten deadlines so you will be pressed to complete tasks early D) schedule more in one day than you can reasonably expect to finish

A) classify each activity or task as A, B, or C

Connie has an idea for a new product she would like to produce and market. Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role. A) entrepreneur B) planning C) resource allocator D) negotiator

A) entrepreneur

Which of the following is true concerning the three managerial skills? A) interpersonal skills remain equally important to all levels of management B) conceptual skills are most important for lower level managers C) technical skills tend to be the most important for middle level managers D) technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart

A) interpersonal skills remain equally important to all levels of management

In today's workplace, ________. A) many employees perform work that in the past was considered managerial activities B) women tend to be more effective supervisors than men C) women are more likely than men to be promoted into management D) most organizations have eliminated the title of manager

A) many employees perform work that in the past was considered managerial activities

The human resources manager is meeting with the production manager to write job descriptions and to decide how to group jobs for a new production line. These two are engaged in A) organizing B) controlling C) planning D) leading

A) organizing

Organizing includes ________. A) motivating organizational members B) setting organizational goals C) determining who does what tasks D) hiring organizational members

C) determining who does what tasks

A ________ is an example of a first-line manager. A) store manager B) division manager C) shift manager D) regional manager

C) shift manager

One of Calvin's employees is having problems with a production machine so Calvin helps him troubleshoot the problem. Calvin is using his ________ skills. A) interpersonal B) conceptual C) technical D) negotiator

C) technical

The fact that Eileen achieves her departmental goals is an indication of her ________ as a manager. A) attention to detail B) efficiency C) leadership D) effectiveness

D) effectiveness

Supervisor is another name for ________. A) top manager B) team leader C) middle manager D) first-line manager

D) first-line manager

Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager's job focuses on ________. A) personal achievement B) performing clerical duties C) supervising groups rather than individual employees D) helping others accomplish their work goals

D) helping others accomplish their work goals

The ________ role (as Mintzberg defined it) is more important for lower-level managers than it is for either middle- or top-level managers. A) negotiator B) disseminator C) figurehead D) leader

D) leader

Establishing strategies for achieving organizational goals is a part of the ________ function. A) coordinating B) organizing C) leading D) planning

D) planning

Because of the advances in social media and the extensive use of technology in business communications, social skills have diminished in importance in the workplace. True False

False

Middle managers are responsible for making organization wide decisions and establishing the plans and goals that affect the entire organization. True False

False

One of the most difficult aspects of the increasing use of technology in the workplace has been to make employees comfortable around robots. True False

False

Efficiency is described as "doing things right." True False

True

In traditionally structured organizations, managers can be classified as first-line managers, middle managers, or top managers. True False

True

Managers play an important role in dealing with various challenges being faced by organizations today. True False

True