MGMT 311 WEEK 4 QUIZ

In organizations, reward systems influence which of the following? All of these. Occupational and organizational choice Job satisfaction Employee commitment to the organization Job effort and performance

All of these.

A primary reason for the failure of many behavioral modification programs is the failure to specify concrete behavioral ______. Norms Goals Values Morals Ethics

Goals

Which term defines the strategy for selection, recruiting, and hiring processes? Talent acquisition Total rewards strategy Performance management Succession planning Talent review calibration process

Talent acquisition

An overriding principle of Maslow's theory of needs is: The fact self-actualization is never achieved That a person's direction and intensity will be focused on satisfying the lowest level need that is not currently satisfied People start at the highest level of the need and work their way down to lower levels People go through the five levels in a mechanical fashion People are driven by self-actualization

That a person's direction and intensity will be focused on satisfying the lowest level need that is not currently satisfied

The need for achievement is: Necessary for survival in today's competitive environment Learned Hereditary Instinctual Emotion-driven

Learned

All of the following are Edward Lawler's conclusions concerning the relationship between rewards and satisfaction EXCEPT: employees develop ties with organizations when they perceive that the organization is interested in their welfare and willing to protect their interests people differ with respect to the rewards they value satisfaction with a reward is a function of both how much is received and how much the individual feels should have been received satisfaction is influenced by comparisons with what happens to others, especially one's coworkers some rewards are satisfying because they lead to other rewards

employees develop ties with organizations when they perceive that the organization is interested in their welfare and willing to protect their interests

A need that cannot be inferred from a person's behavior at a given time, yet the person may still possess that need is called a: growth need self-actualizing need manifest need latent need None of these

latent need

McClelland's research focused on several needs in depth and has been incorporated into present day thinking about organizational behavior. Which of the following is a need that McClelland DID NOT research? A need for affiliation A need for growth A need for achievement McClelland's research focused on all of these needs A need for power

A need for growth

According to Nohria, Groysberg, and Lee, within an organization, the primary lever to address the drive to __________ is the reward system. Acquire Bond Comprehend Defend Esteem

Acquire

Which of these describes the use of operant conditioning principles to shape your own behavior to conform to desired standards defined by superiors? Behavioral self-management Coaching Substitution Classical conditioning Extinction

Behavioral self-management

Jay Patel is the HR manager at BNB Manufacturing. Jay is interested in establishing the pay-for-performance structure at BNB. Which of the following should be the final step in establishing this framework Jay should focus on? Define the organization's pay philosophy. Update compensation processes with new pay-for-performance changes. Identify any gaps that exist in the current processes. Communicate and train managers and employees on the pay-for-performance philosophy and process changes. Review the financial impacts of creating pay-for-performance changes.

Communicate and train managers and employees on the pay-for-performance philosophy and process changes.

World at Work defines a total rewards strategy as the six elements of total rewards that collectively define an organization's strategy to attract, motivate, retain and engage employees. Which of the following is NOT an element of this total rewards? Compensation Employee life cycle Work-life effectiveness Recognition Benefits

Employee life cycle

Which of the following statements regarding needs is most true? Hedonism was an early motivation theory assuming people seek pain and avoid pleasure. Needs provide intensity in the motivation process. Needs provide direction in the motivation process. A manifest need is a need that motivates across time and situations. None of these.

Needs provide direction in the motivation process.

________ and measurable behavior is the focus of behavior modification advocates. Difficult Achievable Observable Time-based Marketable

Observable

The organization invests status and _____ in the exchange process between employee and organization. Recognition Knowledge Creativity Productivity Skills

Recognition

Operant conditioning focuses on: Positive reinforcement The stimulus Cognitive dissonance The learning of voluntary behaviors The response

The learning of voluntary behaviors