MGMT 3310 Chapter 10

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Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes?

Authority

Which of the following is the process managers use to transfer authority and responsibility to positions below them in the hierarchy?

Delegation

Which of the following involves combining individual jobs into work groups and combining work groups to make up the total organization?

Departmentalization

Which of the following is also referred to as work specialization?

Division of labor

Which of the following structures is the grouping of positions into departments based on similar skills, expertise, and resource use?

Functional

Salta Communications is a global telecommunications company that has operations on four continents. The CEO's direct supervisors include vice presidents for the North American, South American, European, and Asian divisions. Salta can best be described as using what organizational structure?

Geographic

Which of the following structures works best in an uncertain environment?

Horizontal structure

Kevin's subordinates are highly trained and all perform similar tasks. Nicole's subordinates are spread over two locations, and she has little available in the way of support systems. Which of the following statements is most correct?

Kevin's span of management can be larger than Nicole's.

Which of the following means that people in management positions have formal authority to direct and control immediate subordinates?

Line authority

Swift Move Facilities manufacturers two different bicycle models. The company produces a high volume of products using standardized production runs. The company does very little product customization. Swift Move uses what type of technology structure?

Mass production

A formal chain of command for both functional and divisional relationships is provided by which of the following approaches to structure?

Matrix

Which of the following organizations has the flattest structure?

Organization B with three hierarchical levels

Traditionally, what span of management has been recommended?

Seven

The matrix structure violates which of the following principles of management?

Unity of command

How does managerial authority flow through the organizational hierarchy?

Vertically

In which structure does the firm subcontract many of its major functions to separate companies and coordinate their activities from a small headquarters organization?

Virtual network

A task force is

a temporary committee formed to solve a specific problem.

Coordination is required when the organization has a

a. functional structure. b. divisional structure. c. team structure. d. All of these choices e. virtual network structure.

The formal and legitimate right of a manager to make decisions is

authority

Decision authority is located near the top of the organization with

centralization

An organization strives for internal efficiency with a(n)

cost leadership strategy.

Change and uncertainty in the environment are usually associated with

decentralization

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a

divisional structure.

Laila works in the manufacturing department at Ice Sculptures. The work in Laila's department is low in division of labor. As a result, Laila

does a variety of tasks and activities.

When division of labor is extensive,

employees specialize in a single task

All of the following are advantages of a functional structure except

excellent coordination between functions

The visual representation of an organization's structure is called the

organization chart.

Myah was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a

task force

Coordination is defined as

the managerial task of adjusting and synchronizing diverse activities among different individuals and departments.

Centralization means that the decision authority is located near the

top of the organization.

Which of the following means that each employee is held accountable to only one supervisor?

unity of command

Authority must be

vested in organizational positions not people. flowing down the vertical hierarchy. All of these choices None of these choices accepted by subordinates.

The organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the

virtual network structure

The organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the

virtual network structure.


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