MGMT 339 Chapter 7
Suppose you wanted a planning tool to schedule resources, including human resources and the use of machinery over time, and you wanted it in bar graph form. Which of the following would be the best tool? A. Policy graph B. Gantt chart C. Program evaluation and review technique D. Forecast E. Schedule
B. Gantt chart
What is the affirmative purpose of planning? A. Reducing uncertainties surrounding business conditions B. Increasing organizational success C. Identifying what management actions should be taken D. Minimizing risk E. Clarifying the consequences of management actions
B. Increasing organizational success
When management outlines its commitment to new methods of operation, what type of objective is being set? A. Productivity B. Innovation C. Managerial performance and development D. Public responsibility E. Profitability
B. Innovation
Which of the following guidelines for establishing objectives focuses on helping a worker to be better motivated in carrying out an objective? A. Specify when goals are expected to be achieved. B. Let the people responsible for attaining the objectives have a voice in setting them. C. State objectives as specifically as possible. D. State objectives clearly and simply. E. Pinpoint expected results.
B. Let the people responsible for attaining the objectives have a voice in setting them.
What step in the management by objectives process involves the manager and the worker checking to see whether the objectives are being reached? A. Set worker objectives B. Monitor progress C. Create new objectives D. Give rewards E. Evaluate performance
B. Monitor progress
Raul is a manager who wants to make sure his subordinates know how he will determine whether an objective has been reached. On which guideline for establishing objectives is Raul focusing? A. Stating objectives as specifically as possible B. Pinpointing expected results C. Stating objectives clearly and simply D. Relating objectives to specific actions whenever necessary E. Specifying when goals are expected to be achieved
B. Pinpointing expected results
________ involves developing a list of activities and following time tables for the purpose of attaining an objective. A. A moving average B. Scheduling C. The product life cycle D. Sales force estimation E. Regression
B. Scheduling
Which of the following is the fundamental purpose of planning? A. To eliminate all corporate investment risk B. To help the organization reach its objectives C. To monitor employee retention and turnover D. To develop organizational ethics policies E. To create single-use financial plans
B. To help the organization reach its objectives
At which step would a manager develop strategic and tactical plans in the planning process? A. When putting plans into action B. When developing plans to pursue the chosen alternative C. When listing alternative ways of reaching objectives D. When choosing the best alternative E. When formulating organizational objectives
B. When developing plans to pursue the chosen alternative
During the ________ stage of the product life cycle, sales are primarily based on the need to replace products. A. maturity B. growth C. introduction D. saturation E. decline
D. saturation
The process of predicting future environmental issues is primarily accomplished through _________. A. critical path methods B. Program Evaluation and Review Technique (PERT) C. scheduling D. forecasting E. Gantt charts
D. forecasting
Which type of forecast is focused on how many products will be sold to consumers over a specified time period? A. Sales forecast B. Technological forecast C. Social trends forecast D. Economic forecast E. Hiring forecast
A. Sales forecast
Which of the following is an advantage of using an MBO approach? A. Securing employee commitment to reaching organizational goals B. Providing managers with more time to do their actual work C. Reducing the need to communicate goals D. Developing objectives quickly E. Decreasing managerial paperwork
A. Securing employee commitment to reaching organizational goals
Which method of sales forecasting is based on the informal but informed opinions of managers? A. The jury of executive opinion method B. The salesforce estimation method C. The product stages method D. The moving average method E. The regression method
A. The jury of executive opinion method
When setting organizational objectives, a(n) ________ objective is intended to be achieved in five to seven years. A. long-term B. advertising C. intermediate-term D. qualitative E. short-term
A. long-term
Alex is engaging in planning for his company so that the company has less risk and uncertainty. Which organizational planning purpose type does this fit? A. profit maximization B. protective C. Management by Objectives D. affirmative E. law-abiding
B. protective
Which type of plan supplies broad guidelines for action that support organizational objectives? A. A single-use plan B. A program C. A policy D. A rule E. A procedure
C. A policy
When setting objectives for where a firm would like to be in comparison to competitors, what key area of objectives is being considered? A. Profitability B. Physical and financial resources C. Market standing D. Productivity E. Innovation
C. Market standing
Which term refers to developing action programs for the purpose of accomplishing business objectives? A. Pursuing B. Evaluating C. Planning D. Analyzing E. Selecting
C. Planning
Which of the following steps in the planning process would include examining the overall economy when forming objectives? A. Putting the plans into action B. Listing alternative ways of reaching objectives C. Stating organizational objectives D. Developing premises on which to base each alternative E. Choosing the best alternative for reaching objectives
C. Stating organizational objectives
Which of the following is an example of a single-use plan? Question content area bottom Part 1 A. A procedure B. A rule C. A policy D. A standing plan E. A budget
E. A budget
Which of the following is an example of a standing plan? A. A project budget B. A program to teach workers about new factory machinery C. A departmental budget D. A management training program E. A sustainability policy
E. A sustainability policy
At the end of a particular operating period, suppose Brenda (the manager) sits down with Ethan (the employee) and they meet to determine how well Ethan's performance has met the objectives set by Brenda. Which step in the MBO process would this be? A. Monitor progress B. Set worker objectives C. Give rewards D. Review organizational objectives E. Evaluate performance
E. Evaluate performance
Which term refers to the target toward which the open management system is directed? A. Value statement B. Standing plan C. Critical path D. Forecast E. Organizational objective
E. Organizational objective
Which management function precedes and is the basis for other management functions? A. Controlling B. Organizing C. Financing D. Influencing E. Planning
E. Planning
Which term refers to the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives? A. Influencing B. Controlling C. Leading D. Organizing E. Planning
E. Planning
When setting organizational objectives, a(n) _____ objective is intended to be achieved in one to five years. A. long-term B. immediate C. qualitative D. short-term E. intermediate
E. intermediate