MGMT 340 Exam 2 Review

Social identity theory supports the assumption of ________. A) tendency of people who have greater uniformity in values and characteristics to have greater identification as well B) tendency of people to use the group as a means of understanding who they are and how they fit into the world C) tendency of people to link themselves to groups of lower social standing in an attempt to define themselves favorably D) tendency of ingroup members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own

B) tendency of people to use the group as a means of understanding who they are and how they fit into the world

Uncertainty reduction is a dimension of the social identity theory that manifests itself in the ________. A) tendency of people who have greater uniformity in values and characteristics to have greater identification as well B) tendency of people to use the group as a means of understanding who they are and how they fit into the world C) tendency of ingroup members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own D) tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups

B) tendency of people to use the group as a means of understanding who they are and how they fit into the world D) tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups

The ________ network is a type of formal small-group network that rigidly follows the formal and hierarchical levels of command. A) matrix B) chain C) wheel D) all channel E) cross-functional

C) wheel

Jamie, the star performer of Samsung, received a high raise in the annual salary. Tom, her colleague, feels pretty upset because he did not get a raise this year. He thinks that he deserved the raise as much as Jamie had. He stayed every night and worked very hard as much as Jamie did. Which motivation theory supports the low motivation of Tom? Self-determination Maslow's needs Equity Motivation-Hygiene Reinforcement

Equity

_____________ refers to the level of common understanding among team members with regard to important aspects of the team and its task. team identity team efficacy Reflexivity Mental model

Mental model

When Jamie's daughter has some breakfast meal, she cries and refuses to eat some vegetables. Jamie, frustrated and mad, said "you are not going to have strawberry today". Jamie's daughter was shocked because strawberry is her favorite dessert. Suddenly, she stopped crying. Which reinforcement technique did Jamie use to stop her daughter from crying? Punishment Extinction Positive reinforcement Negative reinforcement

Negative reinforcement

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory. Social identity self-fulfilling prophecy Self-determination Self-efficacy

Social identity

Which of the following is true about goal setting? Equity is the greatest moderator of goal achievement. Employees work hardest and are most engaged when the goals are easy. Moderate goals result in the highest levels of goals achievement. Difficult goals reduce motivation. Specific, difficult goals are best.

Specific, difficult goals are best.

Which of the following, if true, would strengthen the argument in favor of adopting job rotation? The company is currently facing numerous budget constraints. The company can enhance productivity of existing employees in various areas for different projects. The company has launched a new brand which is cannibalizing one of its existing products. The company has recently given employees new responsibilities by combining their routine tasks into natural work units. Two front-level managers have resigned in the last quarter as they were not promoted.

The company can enhance productivity of existing employees in various areas for different projects.

For positive reinforcement to be successful, an employee needs to see a direct link between his or her behavior and the desired outcome. True False

True

Which of the following statements is true regarding a work team? Work teams are generally less flexible than traditional departments. Work teams generate positive synergy through coordinated effort. Work teams are rarely used in organizations today. Work teams involve members of random and varied skill sets Work teams are less responsive to changes in the internal and external environment of the company.

Work teams generate positive synergy through coordinated effort.

Jamie who works as a faculty at CSUF has a high of _____________________ because she has full discretion over where she works at (whether she's on-campus or off-campus) because her work performance can be proved with her research records. autonomy significance feedback variety identity

autonomy

The belief that exerting a high level of effort will result in the successful performance of some task is known as: equity expectancy self-esteem valence self efficacy

expectancy

An informal group is characterized by the ________. pursuit of particular organizational goals creation of timelines and rationale predetermined designation of tasks of members stipulation of expected behaviors by the organization fulfillment of the need for social contact

fulfillment of the need for social contact

According to the job characteristics theory, the degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome is known as: responsibility for outcomes. identity. variety. significance. knowledge of results.

identity.

____________ pay program provides no base salary and pays the employee only for what he or she produces. employee stock ownership plans profit sharing bonus piece rate plans merit based pay

piece rate plans

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team. self-managed work virtual cross-functional problem-solving

problem-solving

______________ pay programs refers to organization-wide programs that distribute compensation based on some established formula centered around a company's profitability. bonuses merit-based pay employee stock ownership plans profit sharing piece-rate plans

profit sharing

________________ refers to the degree to which the job has a substantial impact on the lives or work of other people. autonomy identity variety significance feedback

significance

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory.

social identity

Ingroup favoritism occurs and they define outgroup members because of ____________ tendency of ingroup members to prefer and endorse the product s, ideas, and aspects of someone else's culture over their own tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups tendency of people to link themselves to groups of lower social standing in an attempt to define themselves favorably tendency of people who have greater uniformity in values and characteristics to have greater identification as well

tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups

People are likely to use automatic processing when ________. their reliance on logic and facts to make a decision is high their subject knowledge of the issue is high their interest level in the issue is high their need for cognition is low

their need for cognition is low