Mgmt 371 Ch 5
A compliance-based ethics program creates a moral commitment to ethical conduct.
FALSE
An ethical issue is a situation, problem, or opportunity in which an individual is obligated by law to choose among several actions that must be evaluated as right or wrong.
FALSE
Egoism is a preferred ethical stance from a societal perspective, compared to utilitarianism.
FALSE
Egoism states that all people should uphold certain values, such as honesty, that society needs to function.
FALSE
It is easy to be a whistleblower since there are few consequences for it.
FALSE
Profit maximization and corporate social responsibility lead to opposing corporate policies.
FALSE
Sustainability is not compatible with the natural ecosystems that generate and preserve life.
FALSE
Sustainable growth refers to growth in profitability that sustains the wealth of shareholders.
FALSE
The Sarbanes-Oxley Act, passed in 2002, established strict marketing rules to improve and maintain investor confidence.
FALSE
Two basic ethical ideals underpin the Caux Principles: honesty and integrity.
FALSE
__________ is a process of analyzing all inputs and outputs, through the entire "cradle-to-grave" life of a product, to determine the total environmental impact of the production and use of a product.
LCA
GE management sees environmentally friendly technologies as one of the global economy's most significant business opportunities.
TRUE
Global corporate social responsibility and performance includes doing what is desired by global stakeholders and being a good global corporate citizen.
TRUE
Issues such as urban sprawl, CEO pay, and underpaid workers make it clear that business needs to improve its efforts to be ethical.
TRUE
Life-cycle analysis (LCA) quantifies the total use of resources and the releases into the air, water and land.
TRUE
Moral awareness means realizing an issue has ethical implications.
TRUE
Moral philosophy refers to the principles, rules, and values people use in deciding what is right or wrong.
TRUE
Most people have unconscious biases that favor themselves and their group. True False
TRUE
People in the conventional stage of Kohlberg's model of cognitive moral development conform to the expectations of ethical behavior held by groups or institutions such as society, family or peers.
TRUE
The economic responsibility of a business includes satisfying its obligations to investors.
TRUE
The ethical climate of an organization refers to the processes by which decisions are evaluated and made on the basis of right and wrong.
TRUE
The goal of ecocentric management is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders.
TRUE
Utilitarianism defines acceptable behaviors as that which maximizes benefits for the individual.
TRUE
Utilitarianism is an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers.
TRUE
Virtue ethics goes beyond the conventional rules of society.
TRUE
Some of the world's worst environmental problems are in
china
An ethics program that is designed by lawyers to detect, prevent and punish legal violations is called a(n) _________ ethics program. A. integrity-based B. compliance-based C. competency-based D. legally-based E. responsibility-based
compliance-based
Samantha conforms to the expectations of ethical behavior held by her family and friends. She appears to be at which stage of cognitive moral development according to Kohlberg? A. Emotional B. Conventional C. Principled D. Preconventional E. Supportive
conventional
__________ has as its goal the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders.
ecocentric management
The ___________ responsibilities of business are to produce goods and services that society wants at a price that perpetuates the business and satisfies its obligations to investors. A. economic B. legal C. department social D. philanthropic E. ethical
economic
Which of the following is the "lowest" level of the pyramid of global corporate social responsibility and performance? A. Economic responsibility B. Legal responsibility C. Ethical responsibility D. Philanthropic responsibility E. Financial responsibility
economic responsibility
The order of the levels in the pyramid of global corporate social responsibility and performance are (from bottom to top) A. economic, legal, philanthropic, ethical B. ethical, economic, legal, philanthropic C. economic, legal, ethical, philanthropic D. legal, economic, ethical, philanthropic E. philanthropic, economic, legal, ethical
economic, legal, ethical, philanthropic
___________ considers acceptable behavior as that which maximizes benefits for the individual. A. Egoism B. Deontology C. Relativism D. Universalism E. Utilitarianism
egoism
Computer Geeks believes in and engages in meeting societal expectations whether or not written as law. The business serves as a drop-off location for recycling old computers and other electronic devices to do its part in keeping poisonous materials out of the landfills. Computer Geeks can be described as operating at which level of the pyramid of corporate social responsibility? A. Preconventional B. Economic C. Ethical D. Legal E. Philanthropic
ethical
Which of the following responsibilities of business include meeting other societal expectations, not written as law? A. Economic B. Legal C. Department social D. Philanthropic E. Ethical
ethical
. The __________ of an organization refers to the processes by which decisions are evaluated and made on the basis of right and wrong. A. corporate culture B. ethical climate C. ethics code D. legal responsibility E. voluntary responsibility
ethical climate
A situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong is called a(n) A. responsibility issue. B. ethical issue. C. moral business issue. D. personal issue. E. moral rights issue.
ethical issue
One who is both a moral person and a moral manager influencing others to behave ethically is referred to as a(n) A. ethical leader. B. ethics chairperson. C. VP of ethics. D. transitional leader. E. transformational leader.
ethical leader
. A system of rules that governs the ordering of values is referred to as A. DFE. B. ethics. C. corporate legitimacy. D. justice. E. the legal system.
ethics
Who wrote "The social responsibility of business is to increase profits?"
milton friedman
Knowing what actions are morally defensible is referred to as A. moral awareness. B. moral judgment. C. moral character. D. moral certainty. E. moral knowledge.
moral judgment
Compliance-based ethics programs ensure A. resistance to social responsibility. B. moral mediocrity. C. discretionary social responsibility. D. proactive social responsibility. E. a moral commitment to ethical conduct.
moral mediocrity
Han believes in fairness and kyosei and uses these principles to make decisions of right and wrong in his daily life. These principles are part of his A. moral philosophy. B. business ethics. C. ying. D. ecocentric philosophy. E. personality.
moral philosophy
Principles, rules and values people use in deciding what is right and wrong are called A. business ethics. B. business responsibility. C. moral philosophy. D. business philosophy. E. Caux Principles.
moral philosopphy
Viewing success not merely as personal gain, but as a common victory is called
mutuality
Corporate social responsibility is the A. taking of an active role in training employees to be ethical. B. obligation toward society assumed by business. C. following of the laws that govern the industry in which a company operates. D. encouragement of recycling efforts within the organization's buildings. E. maximization of shareholder wealth.
obligation toward society assumed by business
Opponents of corporate social responsibility would suggest that A. organizations ought to be profit-seeking and that when they concentrate on this motive, they will benefit society. B. organizations' responsibilities are clearly defined by the laws and regulations imposed upon them. C. organizations' responsibilities are to attempt to satisfy all relevant stakeholders' interests. D. an organization's responsibility is to satisfy select stakeholders that express their specific needs. E. an organization's goal is to provide employment, safe working conditions and profit to the owners.
organizations ought to be profit-seeking and that when they concentrate on this motive, they will benefit society
Which of the following is the "highest" level of the pyramid of global corporate social responsibility and performance? A. Economic responsibility B. Legal responsibility C. Ethical responsibility D. Philanthropic responsibility E. Financial responsibility
philanthropic responsibility
At what level of moral judgment would Kohlberg describe James, if James makes all his decisions based on immediate self-interest and concrete rewards and punishments? A. Emotional B. Conventional C. Principled D. Preconventional E. Supportive
preconventional
People in the ____________ stage of Kohlberg's model make decisions based on concrete rewards and punishments and immediate self-interest. A. emotional B. conventional C. principled D. preconventional E. supportive
preconventional
Which of the following is one of Kohlberg's stages of cognitive moral development? A. Preconventional B. Emotional C. Relative D. Supportive E. Complete
preconventional
People in the ____________ stage of Kohlberg's model take a broader perspective in which they see beyond authority, laws and norms and follow their self-chosen ethical principles. A. emotional B. conventional C. principled D. preconventional E. supportive
principled
Tarissa typically makes a decision about what she will or won't do based on what her friends think she should do. Tarissa is using which ethical system for her decisions? A. Egoism B. Virtue ethics C. Relativism D. Universalism E. Utilitarianism
relativism
__________ acknowledges the existence of different ethical viewpoints and uses norms as guidelines. A. Virtue Ethics B. Relativism C. Universalism D. Utilitarianism E. Egoism
relativism
____________ is a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people. A. Egoism B. Virtue ethics C. Relativism D. Universalism E. Utilitarianism
relativism
Which of the following is a Level 2 cost of ethical failure? A. Government fines and penalties B. Remedial education C. Customer defections D. Loss of reputation E. Employee cynicism
remedial education
Under a business initiative called Ecomagination, GE is looking for business opportunities from
solving environmental problems
The __________ principle encourages employees to consider first if they would like to see their actions displayed on the front page of the newspaper. If yes, then it is likely an appropriate course of action. A. Kohlberg B. sunshine C. newspaper D. action E. ethics
sunshine
Economic growth and development that meets present needs without harming the needs of future generations is known as
sustainable growth
The process for ethical decision making begins with A. defining the complete moral problem. B. determining the legal requirements. C. understanding all moral standards and recognizing all moral impacts. D. proposing a moral solution. E. evaluating your suggested solution's success.
understanding all moral standards and recognizing all moral impacts
Chun-Mei worked last summer as a receptionist in a doctor's office. During a discussion prompted by the ethics chapter in your text, she commented that she was asked to tell callers that the doctor was in surgery when in fact the doctor was playing golf! She eventually quit the job because she couldn't force herself to lie to people. Chun-Mei appeared to be following the ethical system referred to as A. Egoism B. Deontology C. Relativism D. Universalism E. Utilitarianism
universalism
Which ethical system would most support the premise that people should hold some values as always appropriate? A. Egoism B. Deontology C. Relativism D. Universalism E. Utilitarianism
universalism
______________ is the ethical system stating that all people should uphold certain values that society needs, in order to function. A. Moral philosophy B. Business ethics C. Universalism D. Caux principles E. Utilitarianism
universalism
. According to the text, most business leaders believe they A. don't understand business ethics. B. uphold ethical standards in business practices. C. don't have to worry about ethics if their employees worry about it. D. fail in upholding ethical standards in business practices. E. need to worry about the stock price, not ethics.
uphold ethical standards in business practices
Honesty, caring, loyalty, fairness and integrity are all examples of A. ethics. B. citizenship. C. values. D. self focus. E. excellence.
values
John Rawls maintained that only a person ignorant of his own identity can make a truly ethical decision. This thought process is based on the A. veil of ethics. B. veil of understanding. C. veil of ignorance. D. ethical certainty. E. ethical ignorance.
veil of ignorance
__________ is a perspective that goes beyond the conventional rules of society by suggesting that what is moral must also come from what a mature person with good "moral character" would deem right. A. Business ethics B. Virtue ethics C. Relativism D. Utilitarianism E. Egoism
virtue ethics
. Telling others, inside or outside the organization, of wrongdoing is called A. ethical shadowing. B. whistleblowing. C. egoism. D. ethical interference. E. moral consequences.
whistleblowing
. Who wrote that sympathy is the basis of a civilized society?
adam smith
Which of the following is a danger sign that organizations may be allowing or even encouraging unethical behavior? A. Excessive emphasis on short-term revenues B. Failure to establish a written code of ethics C. A desire for "quick fix" solutions D. Consideration of ethics as solely a legal issue or a public relations tool E. All of the above are danger signs for organizations.
all of the above are danger signs for organization
Corporate ethics programs commonly include which of the following? A. Formal ethics code B. Ethics committees C. Ethics communication systems D. Ethics ombudspersons E. All of the above are generally included in corporate ethics programs.
all of the above are generally included in corporate ethics programs
The goals of a transcendent education include which of the following?
all of the above are goals of a transcendent education
Recognizing all moral impacts of the decision alternatives includes considering which of the following? A. Benefits to some B. Harms to others C. Rights exercised D. Rights denied E. All of the above are included as impacts of decision alternatives.
all of the above are included as impacts of decision alternatives
Clarissa has the opportunity to either go along with her coworkers and participate in filling out inaccurate time records or tell her manager what is happening. This is an example of A. a moral rights issue. B. an ethical issue. C. a time when Susan should ignore the problem. D. a situation that is not a problem. E. Astroturfing.
an ethical issue
The moral principles and standards that guide behavior in the world of business are called A. business principles. B. business philosophy. C. business development. D. business ethics. E. organizational politics.
business ethics
A "carbon footprint" refers to the output of carbon dioxide and other greenhouse gases.
TRUE
A process for ethical decision making begins with understanding all moral standards.
TRUE
A transcendent education involves balancing self-interest with responsibility to others.
TRUE
An ethical leader is one who is both a moral person and a moral manager influencing others to behave ethically.
TRUE
An integrity-based ethics program instills in people a personal responsibility for ethical behavior.
TRUE
Astroturfing is a deceptive practice
TRUE
Business ethics comprises the moral principles and standards that guide behavior in the world of business.
TRUE
Ethics is the system of rules that governs the ordering of values.
TRUE
Excessive emphasis on long-term revenues over shorter-term considerations is one of the factors that is conducive to unethical behavior.
TRUE
Which of the following is described as a current ethical issue in the text? A. CEO pay B. Sweatshops C. Urban sprawl D. Commercialism in schools E. All of the above are described as current ethical issues.
CEO pay
"The social responsibility of business is to increase profits," is a well known quote from Milton Friedman, a Nobel Prize-winning economist.
TRUE
. According to public opinion polls, only 31 percent of employees said they trust their own CEO.
TRUE
. In general the accumulated evidence indicates that social responsibility is associated with better financial performance.
TRUE
. Relativism defines ethical behavior based on the opinions and behavior of other people.
TRUE
Which of the following statements about bad corporate behavior is most true? A. When corporations behave badly, only the top executives suffer. B. When corporations behave badly, only the shareholders suffer. C. When corporations behave badly, it's often not the top executives but rank-and-file employees who suffer most. D. When corporations behave badly, it is usually not the problem of top executive or rank-and-file employees. E. There is no evidence that corporations today ever behave badly.
When corporations behave badly, it's often not the top executive but rank-and-file employees who suffer most
Integrity-based ethics programs use A. stated societal rules and values. B. corporate social responsiveness. C. a set of guiding principles. D. monitoring and punishment. E. discretionary social responsibility.
a set of guiding principles
McDonalds has changed the packaging of their sandwiches so that less waste is produced. They additionally use recycled paper to bag their products. McDonalds states that they are doing these types of things in order to make the earth a "nicer place to eat." From this information, we can conclude that McDonalds believes in A. deregulation. B. corporate social responsiveness. C. maximizing customer actualization. D. corporate social responsibility. E. corporate wealth enhancement.
corporate social responsibility
Behaving ethically requires not just moral awareness and moral judgment, but also the _________ to take actions consistent with your ethical decisions. A. ability B. enthusiasm C. desire D. courage E. instruction
courage
Level 1 business costs of ethical failures include A. government fines and penalties. B. cost of remedial education. C. cost of corrective action. D. loss of reputation. E. employee turnover.
government fines and penalties
Going beyond legal compliance with ADA standards and training people to understand that individuals with disabilities also have valued abilities is an example of A. compliance-based programs. B. integrity-based programs. C. minimal requirements programs. D. poor employee training. E. an ethical dilemma.
integrity-based programs
Speaking out against unethical actions is called
intolerance of ineffective humanity
Which of the following statements about the Sarbanes-Oxley Act is true? A. It was passed in 1992. B. It established strict marketing rules. C. It was written in response to a series of public demonstrations. D. It is intended to maintain truth-in-advertising. E. It requires senior managers to personally sign off on financial results.
it requires senior managers to personally sign off on financial results
The work of __________ classifies people into categories based on their level of moral judgment. A. Kravitz B. Kohlberg C. Taylor D. Frederick E. Kimmelman
kohlberg
The Caux Principles are based on two ethical ideals: A. good and bad. B. right and wrong. C. kyosei and human respect. D. kyosei and human dignity. E. self fulfillment and happiness.
kyosei and human dignity
Compliance-based ethics programs are typically designed by A. lawyers B. employees C. top executives D. stockholders/owners E. focus groups of customers
lawyers
To obey local, state, federal and relevant international laws defines ________ responsibility. A. economic B. legal C. department social D. philanthropic E. ethical
legal
Utilitarianism states that A. Some values must always be upheld, regardless of the consequences. B. Societal rules or customs should be used to order values. C. Society will be enhanced if we all take care of ourselves and don't harm others. D. Individuals might choose between conflicting values by tallying the final results of the various acts. E. The greatest good for the greatest number should be the overriding concern of decision makers.
the greatest good for the greatest number should be overriding concern of decision makers
Ethical programs tend to be better integrated into operations, thinking and behavior when A. every employee has signed the code of ethics. B. top management has a personal commitment to responsible ethical behavior. C. employees have seen top managers punished for their wrongdoings. D. managers use punishment to motivate employees to "be good." E. compliance-based programs are used.
top management has a personal commitment to responsible, ethical behavior
The attempt to provide an education that teaches students to leave a legacy that extends beyond the bottom line is called a(n) _______________ education. A. ethical B. socially responsible C. transcendent D. committed E. management
transcendant
The attempt to provide an education that teaches students to leave a legacy that extends beyond the bottom line is called a(n) _______________ education. A. ethical B. socially responsible C. transcendent D. committed E. management
transcendent
