MGMT 428
One of the fastest growing demographic groups in the United States are Select one: A. Asians. B. Blacks. C. Whites. D. Young workers under 40.
A. Asians.
The degree to which the HR activities are aligned determines whether companies realize Select one: A. synergies. B. combinations. C. symbiosis. D. incentives.
A. synergies.
Employee selection can best be described as Select one: a systematic process of making choices about the most qualified individuals to employ for open positions. selecting candidates based on their academic degrees. the art of choosing which external candidate to hire for an open job. A commitment to promoting current employees before hiring external candidates.
a systematic process of making choices about the most qualified individuals to employ for open positions.
Requiring an applicant for a sales job to make a sales presentation for a product sold by the company is an example of a/an Select one: stress test. work sample test. Intelligence test. psychomotor test.
work sample test.
Which piece of legislation states that employees must be informed in advance prior to a plant closing Select one: A. WARN B. FMLA C. OFCCP D. ADA
A. WARN
Given fewer slack financial resources, smaller companies often cannot give their employees comparable ________ when compared to larger companies. Select one: A. All of the answers are correct B. levels of pay C. benefits D. training opportunities
A. All of the answers are correct
Organizational culture is a set of assumptions, values, and beliefs. Which of the following is true regarding factors that shape company culture? Select one: A. All of the answers are correct B. The company history and founding. C. Past decisions regarding how employees are managed. D. The HR practices used to manage employees
A. All of the answers are correct
Why is it so important that applicants perceive that the recruitment process is fair and accurate? Select one: A. All of the statements are correct. B. To avoid legal issues such as charges of failure to have truth-in-hiring. C. Word travels quickly when an employer is less than honest. D. It is the right thing to do and signals a lot about company values.
A. All of the statements are correct.
All of the following are reasons layoffs can be stressful for employees except Select one: A. Being provided with greater flexibility to perform tasks. B. Stress associated with surviving the layoff and the loss of friendships during the layoff. C. Performing a wider set of tasks than before the layoff since there are fewer workers D. Being reassigned to different units as part of a restructuring.
A. Being provided with greater flexibility to perform tasks.
Manufacturing Global uses three assessments and an interview to select shift supervisors. Each part of the selection process is weighted relative to its importance in the selection process. A high score on one part of the selection process can offset a lower score on another part. The organization is using which type of selection decision making process? Select one: A. Compensatory B. Combination C. Multiple-hurdle D. Multiple-cutoff
A. Compensatory
Richard's company is pursuing a low cost strategy. He is using technology to make his employees more efficient which leads to which HR deliverable? Select one: A. Employee productivity. B. Employee delivery. C. Employee stability. D. Employee satisfaction.
A. Employee productivity.
Your goal is to make sure your company continues to be customer service focused. As a result, you are concerned about hiring for person-job fit when selecting new employees. Which of the following statements best describes why this person-job fit matters? Select one: A. Employees who believe there is a good match between their KSAs and interest and the requirements of the job are more satisfied and productive. B. Employees who are a good fit for your position and company won't be a good fit for other companies so you need to hire them to give them a job. C. The company can pay employees less for their jobs since when there is a good fit employees are more satisfied and will accept lower pay as a result. D. Person-job fit ensures that new employees will be able to do the job fully as soon as they start work.
A. Employees who believe there is a good match between their KSAs and interest and the requirements of the job are more satisfied and productive.
Which of the following is not one of the ways to change an organization to prevent job stress? Select one: A. Encourage workers to perform at maximum performance over long periods of time. B. Provide opportunities for social interactions among workers. C. Design jobs to provide meaning, stimulation, and opportunities for workers to use their skills. D. Establish work schedules that are compatible with demands and responsibilities outside of the job.
A. Encourage workers to perform at maximum performance over long periods of time.
All of the following are organizational demands except Select one: A. HR activities. B. business strategy. C. employee concerns. D. Organizational culture
A. HR activities.
When considering HR activities, Select one: A. HR is influenced by business strategy. B. HR's primary job is to accurately process payroll. C. HR is the primary influence on business strategy. D. HR is the primary driver of company culture.
A. HR is influenced by business strategy.
A company often makes the decision to focus on internal recruitment to send a message to employees that Select one: A. the company values the KSAs and loyalty of current employees. B. fresh ideas are wanted in the company. C. outsiders can't bring any value to the firm. D. external candidates are too costly to recruit.
A. the company values the KSAs and loyalty of current employees.
When companies are evaluating their ethics and social responsibility, they must balance the different stakeholders. Which of the following is a way that companies encourage ethical behavior by employees? Select one: A. Perform background checks on incoming employees. B. Inviting shareholders into factories for inspection. C. Monitor employee emails and phone calls. D. pressure for higher financial gain.
A. Perform background checks on incoming employees.
When recruiting for a sales manager ABC Corporation used an extensive interview process and reinforced to the final candidate, Glenn, who was chosen, that sales volumes would be closely monitored and meeting specific targets would result in bonuses. Once hired, Glenn's orientation did not discuss the sales territory or the preferred selling methods. In addition, Glenn's compensation was set up to be straight salary only, which did not support what he was told during the interview process. Which of the following best describes this scenario? Select one: A. Poor internal alignment B. Poor external alignment C. Relational relationship D. Transactional relationship
A. Poor internal alignment
When an employee initiates the decision to leave a company it is called Select one: A. voluntary turnover. B. attrition. C. unplanned leave. D. involuntary turnover.
A. voluntary turnover.
Research has shown that employee referrals are a highly effective way to recruit applicants. What is the main reason a firm would not want to rely solely on employee referrals to source applicants? Select one: A. Relying on employee referrals often limits diversity in a company. B. Even if the process results in applicants accepting job offers, in the long run they have higher turnover and lower job satisfaction. C. More than one source should always be used to reach a wider group of potential applicants. D. Employment agencies always vet applicants more thoroughly.
A. Relying on employee referrals often limits diversity in a company.
In smaller companies, Select one: A. workers plan the workforce needs of the company. B. it usually falls on the managers to plan the workforce needs of the company. C. it is important to have a person whose only job is planning the workforce needs of the company. D. only the founders can plan the workforce needs of the company.
A. workers plan the workforce needs of the company.
When employees apply for jobs as drivers at a transportation and logistics company, they receive information about all of the benefits of working for the company as part of the selection process, as well as hear about the challenges of long hours and time spent away from home. The company is using a _________ as part of the selection process to address work/life balance issues. Select one: A. realistic job preview B. expectation theory C. negative approach to hiring D. adverse action
A. realistic job preview
If April loves her company and praises it to all of her friends because the company values and develops her, she likely has a ______________ relationship with the organization. Select one: A. relational B. unique C. emotional D. transactional
A. relational
Mikhail has unique skills in the labor market and works for himself. His contributions to your company are not very strategic, but his uniqueness secures him a spot to work with your organization. He would be considered a Select one: A. alliance partner. B. job-based employee. C. core employee. D. contract worker.
A. alliance partner.
An example of a deadly combination would be if employees Select one: A. are motivated but do not possess the required competencies. B. are well trained, but have administrative responsibilities. C. are unmotivated and unskilled. D. are well trained, but the company has turnover.
A. are motivated but do not possess the required competencies.
The factors that companies are not primarily concerned with when going global are Select one: A. availability of workspace. B. cultural differences. C. availability of workers. D. economic conditions.
A. availability of workspace.
James had an accident on the job and was injured when using a new piece of machinery. This likely would have been prevented by Select one: A. better training to get him comfortable with new equipment. B. pre-employment drug testing. C. more employee empowerment. D. stronger OSHA regulations for use of the machine.
A. better training to get him comfortable with new equipment.
The corporate headquarters of a large marketing firm uses Greenthumb Landscapers to mow their property, weed the landscaping, plant and water the flowers, etc. The employees at Greenthumb that provide the services at the corporate headquarters building would be most likely considered a/an: Select one: A. contract workers. B. alliance partners. C. job-based employees. D. core employees.
A. contract workers.
Ricardo is an accounting major. One of the big four accounting firms invited him to spend a week at its Baltimore, Maryland, location during the summer between his sophomore and junior years. Ricardo is completing a/n Select one: A. externship. B. on-boarding. C. job tryout. D. internship
A. externship.
Exit interviews are primarily used by organizations to Select one: A. find out why they are leaving. B. see if they have a replacement in mind. C. find out which organization they plan to go to. D. ensure they are not stealing anything.
A. find out why they are leaving.
Companies who balance ethics, social responsibility, and financial performance will likely Select one: A. have a positive reputation and loyal customers. B. have trouble meeting shareholder dividends even though they are seen as a good company. C. pay below market wage, but have happier employees. D. have fewer employees.
A. have a positive reputation and loyal customers.
Which of the following methods of job analysis is best suited to figure out nuanced aspects of jobs that managers may not always observe? Select one: A. interviews B. questionaires C. job enrichment, participation D. observation and diaries
A. interviews
The psychological contract Select one: A. is the perceived obligations that employees believe that their employers owe them. B. is the attitudes the managers have about their employees. C. describes how employees should be paid. D. is a binding contract signed by both the employer and employee.
A. is the perceived obligations that employees believe that their employers owe them.
Which of the following is not one of the ways job design is different in smaller companies from larger companies? In smaller companies Select one: A. jobs are often more narrow to maximize efficiency B. Employees perform a wider set of tasks. C. jobs tend to be less formalized. D. employees may be given more empowerment to manage wider set of tasks.
A. jobs are often more narrow to maximize efficiency
One tactic that organizations implement to help employees attain new jobs after going through layoffs is Select one: A. outplacement assistance programs. B. exit interviews. C. the WARN act. D. transition matrices.
A. outplacement assistance programs.
Human resources practices refer to Select one: A. practices that a company has put in place to manage employees. B. rules set by the HR department. C. contingent employees. D. the resources employees have to conduct work.
A. practices that a company has put in place to manage employees.
"Tell me how you would handle finding out that an employee had made significant errors in recording accounting transactions" is an example of a/an Select one: A. unstructured question since the answer is not predetermined. B. structured interview question with only one right answer. C. situational interview question. D. behavioral interview question.
C. situational interview question.
As labor force trends continue to change Select one: A. workforce planning will become easier. B. older workers will retire earlier. C. the workforce will become more diverse. D. younger workers will be propelled into leadership positions earlier.
C. the workforce will become more diverse.
Employees who have specific skills that are not commonly found in the labor market are Select one: A. pliable. B. committed C. unique. D. strategic.
C. unique.
Why are companies reluctant to recruit workers with disabilities? Select one: A. Many people are fearful of what they don't understand and that is true for managers when they think about recruiting individuals with disabilities. B. All of the statements are correct. C. Companies are often concerned that reasonable accommodations will be too costly. D. Hiring decision makers may not understand that many people with disabilities are quite capable of being productive workers.
B. All of the statements are correct.
Anum is a good organizational citizen and goes above and beyond her job description, but she is not compensated for it. After continuing to work on tasks without compensation, which kind of injustice is she likely to feel? Select one: A. All of the statements are correct. B. Distributive Justice. C. International Justice. D. Procedural Justice.
B. Distributive Justice.
There is no single culture. But, certain attributes are more aligned with some cultures than others. Which of the following is least likely to be consistent with a bureaucratic culture? Select one: A. Rules B. Entrepreneurship C. Hierarchy D. Formalization
B. Entrepreneurship
The process of systematically identifying the tasks, duties, and responsibilities expected to be performed in a single job as well as the competencies employees must possess to be successful in the job is known as Select one: A. Job Summary. B. Job Analysis C. Job Description D. Job Design
B. Job Analysis
Ren is a new recruiter. She wants to make sure that the recruiting process she uses yields a high return of qualified hires for the company. Ren should consider doing all but which one of the following activities to increase her chances of success? Select one: A. Keep an accurate database of all applicants with information about when they applied, etc., for as long as the law requires so that she can reference the information when there are job openings that fit the applicants' qualifications. B. Save time by contacting only those applicants with degrees from prestigious universities, responding to the other applicants only if they contact her directly. C. Send a rejection letter to each applicant who was interviewed so they will know they are not chosen and encourage them to consider other opportunities at the company. D. Set up a routine contact with those applicants of interest to keep them informed about the progress of the search.
B. Save time by contacting only those applicants with degrees from prestigious universities, responding to the other applicants only if they contact her directly.
_________ refers to the extent to which contributions of employees help their organization achieve a competitive advantage. Select one: A. Strategic Focus B. Strategic Value C. Uniqueness. D. Optimalization
B. Strategic Value
When Jen's company was looking to go global, the first thought was how much it was going to cost the company. Which of the following is not likely an additional concern that the company is to consider with going global? Select one: A. Availability of qualified talent in the local areas. B. The distance from local operations to headquarters. C. The level of unemployment in the local area. D. Economic considerations of the local area.
B. The distance from local operations to headquarters.
A company's strategy does not affect which of the following? A. HR practices. B. The employment laws they must obey. C. Activities that are performed to meet customers' needs. D. People they select.
B. The employment laws they must obey.
One of the largest ways that technology is influencing workforce planning is Select one: A. the WARN act. B. automation. C. outsourcing. D. attrition.
B. automation.
Company Planet is expanding and needs to fill 25 new job openings as quickly as possible. After ensuring that there is a clear picture of what the hired employees will need to know and be able to do, the next step in finding these employees is to Select one: A. Assign the task to the operations manager for whom the employees will be working. B. develop a recruiting process to attract qualified applicants. C. place an advertisement in the local newspaper. D. Post the position to a job site like ziprecruiter.com
B. develop a recruiting process to attract qualified applicants.
Companies that focus on autonomy and empowerment are likely pursuing a(n) Select one: A. productivity strategy. B. differentiation strategy. C. cost-leadership strategy. D. balanced approach of cost-leadership, differentiation, and productivity strategies.
B. differentiation strategy.
External alignment is focused on A. how well HR activities are consistent with society as a whole. B. how well HR activities align with the challenges a company will face. C. how well HR activities are consistent with industry standards. D. whether or not HR activities are in concert with each other.
B. how well HR activities align with the challenges a company will face.
When Tao applied for the job of senior engineer, he went out of his way to ingratiate himself with everyone he met. As a result, he was rated more highly on the interview than his answers indicated he should have been rated. Tao was using _________________________________to get the job. Select one: A. the Darwin effect B. impression management C. his awareness of job requirements D. his ability to respond well in a stressful situation
B. impression management
Attrition and hiring freezes can cause current employees to experience Select one: A. increased commitment as they are able to make a greater contribution to competitive advantage. B. increased stress since they must perform additional duties that people who have left used to perform. C. increased commitment since their jobs are likely to be enriched. D. increased stress since they may need to relocate.
B. increased stress since they must perform additional duties that people who have left used to perform.
HR faces many challenges when conducting business. The three main challenges are Select one: A. organizational demands, environmental influences, and employee happiness. B. organizational demands, environmental influences, and regulatory issues. C. environmental influences, employee happiness, and controlling costs. D. environmental influences, controlling costs, and workforce planning.
B. organizational demands, environmental influences, and regulatory issues.
In reviewing recruitment methods for the job of computer analyst, the recruiting manager learns that more applicants apply through the company website than through any other recruiting method and that these applicants are more likely to be selected for interviews than applicants from other recruiting methods. The recruiting manager is reviewing Select one: A. time-to-fill ratio. B. yield ratios. C. cost-per-hire information. D. staffing effectiveness ratios.
B. yield ratios.
Firms following which of the following strategies are likely to be particularly sensitive to the impact of labor surpluses? Select one: A. A differentiation strategy B. A customer service strategy C. A cost-leadership strategy D. An innovation strategy
C. A cost-leadership strategy
A college town is likely to have more employees than a rural area in terms of Select one: A. Number of people available for high skill jobs. B. The variety of skills available in the labor market. C. All of the answers are correct. D. The total supply of people in the labor market.
C. All of the answers are correct.
For a global firm, what is the greatest value of hiring recruiters from the host country? Select one: A. They understand the culture of the applicants for the jobs if most of the hiring is going to be in the host country. B. They understand the legal regulations around employee recruitment in the host country. C. All of the statements are important. D. They speak the language of the country.
C. All of the statements are important.
Jason and Eduardo are both candidates for the same job. Jason interviews first and has all the right answers to the questions from the interviewer. He is very dynamic during the interview but his background does not fit the job as closely as the backgrounds of other candidates. The interviewer scores him high on the interview. Eduardo has good answers to the questions and the right background, but isn't as dynamic in his responses as Jason. The interviewer scores him average on the interview. Jason gets the job. Which type of bias appears to be a concern in this situation? Select one: A. Construct effect B. Devil's horns effect C. Halo effect D. Engagement management
C. Halo effect
Manufacturing jobs have historically been based on scientific management and the efficiency approach to job design. Which of the following is not a technique or job design principle that would likely be found in manufacturing jobs on an assembly line Select one: A. Job simplification B. Routinization C. Job enrichment D. Job specialization
C. Job enrichment
Which of the following labor surplus tactics is likely to be the fastest in terms of helping companies meet their labor surplus needs? Select one: A. Hiring Freezes B. Attrition C. Layoffs D. Employee Movement
C. Layoffs
A job description is Select one: A. the description of the competencies that a jobholder must have to perform the job successfully. B. the study of the tasks, duties, and responsibilities of a job. C. the goals employees are expected to achieve in the job. D. the written summary of the specific tasks, responsibilities, and working conditions of a job.
D. the written summary of the specific tasks, responsibilities, and working conditions of a job.
Ping applied for a job with his employer that would be a promotion. He was upset because he was not selected even though he was qualified. Someone external to the company was hired. Why would a company not promote a qualified internal candidate? Select one: A. Internal candidates are never as productive as external candidates. B. The employer wanted Ping to leave. C. The company wants fresh ideas. D. The company does not value the KSAs and loyalty of current employees.
C. The company wants fresh ideas.
Dollar General uses a low-cost strategy as a company. They want to bring in more customers by keeping prices low. How would this strategy impact the type of recruitment process used at Dollar General for sales associates? Select one: A. The company will focus on conveying a strong value proposition that attracts highly educated applicants. B. The company would use the same recruitment process it would use if it had a differentiation strategy since strategy does not change how recruitment is done. C. The company will want to minimize the costs associated with recruiting job applicants, focusing on a local labor market. D. The company will need to increase the target area for recruiting applicants beyond the local area to ensure they get a lot of applicants with the right customer service skills.
C. The company will want to minimize the costs associated with recruiting job applicants, focusing on a local labor market.
From a legal perspective, especially with consideration of the Americans with Disabilities Act, it is critical that one outcome of job analysis is Select one: A. The identification of marginal duties to ensure that candidates can do most of, not all, the duties. B. The identification of marginal duties to make sure they are not included in the job description. C. The identification of the essential duties to ensure that candidates can do those particular duties. D. The identification of the highest priority duties to be performed for success on the job.
C. The identification of the essential duties to ensure that candidates can do those particular duties.
A cost leadership strategy focuses on Select one: A. paying above average labor costs to attract the best talent. B. Unique products for which customers are willing to pay a higher cost. C. running the organization efficiently. D. collaboration with competitors to lower costs.
C. running the organization efficiently.
Some of the major practices that mangers use to guide employee motivation do not include Select one: A. rewards. B. performance management systems. C. selection of new employees. D. compensation.
C. selection of new employees.
Facebook knows that one reason for its success is the creativity of its employees. Using creativity as a selection criterion when hiring new employees for the company is an example of hiring for a firm's... Select one: A. mental agility. B. community. C. core competencies. D. affirmative action goal.
C. core competencies.
When an organization designs jobs, they are looking to make it clear as to who will do what and how that will affect their coworkers. It is crucial when designing a job to Select one: A. decide on how many people are needed for the job. B. the criteria for promotion to the next job. C. emphasize the way work will get done. D. decide on the pay rate and benefits.
C. emphasize the way work will get done.
In order to effectively manage employees, organizations should always keep the following axioms in mind except: Select one: A. no two companies are the same. B. there is no one best way to manage employees. C. employees are primarily concerned about being evaluated fairly. D. using the wrong practice, or using the right practice poorly, can cause more harm than good.
C. employees are primarily concerned about being evaluated fairly.
Learning and development are important for organizations because Select one: A. training costs are insignificant. B. companies are legally required to train all employees. C. even the most qualified applicants may not have all the necessary skills. D. anyone can be trained to do any job.
C. even the most qualified applicants may not have all the necessary skills.
Larger companies typically Select one: A. create most of the jobs in the new economy. B. need their employees to have greater autonomy. C. have more resources for employees. D. need very flexible job descriptions.
C. have more resources for employees.
Examples of how employees may react to layoffs are Select one: A. All of the statements are correct. B. lower levels of commitment for those losing their jobs and thus, lower instances of accidents. C. higher stress for those losing their jobs as well as those remaining. D. higher levels of stress for those losing their jobs, but lower stress for remaining employees.
C. higher stress for those losing their jobs as well as those remaining.
Beyond good publicity, Starbucks believes that its social responsibility policy A. attracts younger workers. B. is unsuccessful because employees are devoting too much time to volunteering. C. is successful because it shares the wealth. D. is successful because they separate being socially responsible and financially responsible.
C. is successful because it shares the wealth.
When an organization needs a customized analysis of jobs within their organization, they use the _______________ approach to analyze the specific employee competencies. Select one: A. functional job analysis B. critical incidents C. job element D. task inventory
C. job element
When employees need flexible schedules and are willing to work fewer hours, companies can use _______________ to give 2 employees the responsibilities of completing a single job. Select one: A. job analysis B. job characteristics C. job sharing D. job specialization
C. job sharing
As companies' grow Select one: A. employees are granted greater flexibility. B. all of the answers are correct. C. jobs tend to become more narrow in scope. D. employees begin to lose motivation.
C. jobs tend to become more narrow in scope.
____________ refers to the number and types of employees a company needs to meet its current and future needs while __________ refers to the availability of current and potential employees to perform a company's jobs. Select one: A. labor supply, labor demand B. labor demand, labor availability C. labor demand, labor supply D. labor supply, labor availability
C. labor demand, labor supply
Sam is a manager in a small company that has just received a new client. She knows that 5 employees are needed for each customer of this size. She has used a _________________ to determine how many new employees she needs to hire. Select one: A. labor shortage ratio B. new hire model C. productivity ratio D. workforce planning model
C. productivity ratio
Regulatory issues in HR discuss how legislation is designed to Select one: A. fill quotas in organizations. B. protect businesses from frivolous lawsuits. C. protect the rights of individuals in the employment process. D. make businesses more selective to hire the best individuals.
C. protect the rights of individuals in the employment process.
Centurey is a 20-year-old high tech company that provides software to Fortune 100 companies. In recruiting messages, the company always emphasizes how working for Centurey provides employees with the opportunity to balance work and family, thus differentiating itself from other high tech companies that have the expectation that their employees will work long hours every day. Centurey has created a unique Select one: A. method of advertising. B. recruitment value touch point. C. recruitment value proposition. D. approach to sourcing passive applicants.
C. recruitment value proposition.
How might recruitment differ for a company focused on a low-cost strategy versus a company using a differentiation strategy? Select one: A. The low-cost strategy firm would most likely only share minimal information in the recruiting ads. The company using a differentiation strategy would want to be clear about the company value proposition. B. The low-cost strategy firm would spend less money on recruitment, knowing their applicants would most likely come from a local labor market. The company with the differentiation strategy would likely have a larger geographical area in which to recruit qualified applicants. C. The low-cost strategy firm would only rely on local advertising and walk-in applicants. The company with the differentiation strategy would want to recruit more extensively. D. All of the answers are correct.
D. All of the answers are correct.
Recruitment metrics are important to use to Select one: A. be able to evaluate the success of recruiters. B. have an accurate understanding of recruiting costs. C. understand which recruiting methods yield the best results. D. All of the answers are correct.
D. All of the answers are correct.
When organizations consider how to manage their employees, three axioms are given to establish a foundation for managing employees for competitive advantage. Which of the following are not one of the axioms? Select one: A. Using the wrong practice, or the right practice poorly, will cause more harm than good. B. There is no one best way to manage employees. C. No two companies are the same. D. Employees will act in the best interest of the company
D. Employees will act in the best interest of the company
Which of the following are not strong company responses to unethical behaviors? Select one: A. Hiring additional teams of ethics officers. B. Attending training programs to promote ethical decision-making. C. Implementing a full-scale ethics program. D. Encouraging better financial performance.
D. Encouraging better financial performance.
Contingent labor is a growing segment in the workforce population. Which of the following are not considered contingent laborers? A. Contractors. B. Agency temporaries. C. Self-employed workers. D. Full time workers.
D. Full time workers.
External alignment relates to how HR reacts to the influences both inside and outside of the organization. Which of the following is not part of external alignment? Select one: A. Organizational demands. B. Environmental factors. C. Regulatory issues. D. Geographic location.
D. Geographic location.
A job advertisement reads as follows: "Wanted, bright young men to sell athletic club memberships. Interested applicants should contact Sam at 204-501-6666." Is this an acceptable and adequate way to recruit applicants for these positions? Select one: A. No. The recruiter or hiring manager should never put their name in an advertisement. B. Yes, the ad makes clear the type of employee sought. C. Yes, the ad clearly states how candidates should apply. D. No, as it discriminates against female applicants.
D. No, as it discriminates against female applicants.
Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low? Select one: A. Skill diversity. B. Task significance. C. Autonomy. D. Task Identity.
D. Task Identity.
When considering the job characteristics model, feedback relates directly to the psychological state of Select one: A. experienced meaningfulness of work. B. experienced responsibility for outcomes of the work. C. All of the statements are correct. D. knowledge of the actual results of the work activities.
D. knowledge of the actual results of the work activities.
Job rotation can help employees develop _____________ when it comes to the job characteristics model Select one: A. task significance B. growth enabled strength C. autonomy D. skill variety
D. skill variety
Luis has recently graduated college and is looking for a job. He should be looking at _______________ section in order to see if he has the necessary skills and experience for the jobs. Select one: A. the summary of duties section B. the essential duties and responsibilities section C. the job identification section D. the job specifications section
D. the job specifications section
With regard to internal alignment Select one: A. each HR activity must be independent to avoid confusion. B. each HR activity should be viewed in relation to external factors. C. each HR activity should be optimal for strategic alignment. D. each HR activity needs to be in sync with the other HR activities.
D. each HR activity needs to be in sync with the other HR activities.
A labor shortage that is seen to be temporary, yet approaching quickly, would be handled best by Select one: A. employee transfers. B. newly hired employees. C. employee retention. D. employee overtime.
D. employee overtime.
In order to be prepared for a potential labor shortage, a company can increase its ________________ to have employees with multiple skills to fill needed areas within the company. Select one: A. newly hired employees B. surplus flexibility C. employee retention D. functional flexibility
D. functional flexibility
Ryan is exploring expanding his business into other countries. He has a computer and can access people all over the world. As he expands,________ will likely become a central component to his business strategy. Select one: A. downsizing B. offshoring C. outsourcing D. globalization
D. globalization
A video game company has been encouraging employees to work in teams by using team-based performance appraisal and team performance-based pay. The organization has: Select one: A. a commitment based HR system. B. a productivity based HR system. C. external alignment D. internal alignment.
D. internal alignment.
In order to map its employment portfolio an organization must: Select one: A. define its financial position and then determine what employment arrangements it can afford. B. outsource all positions which require a unique combination of KSAs. C. focus on building relational relationships in order to remain competitive. D. weigh the strategic value and uniqueness that each job brings to the organization to determine what type of employment relationship will be created.
D. weigh the strategic value and uniqueness that each job brings to the organization to determine what type of employment relationship will be created.
When hiring a new employee to work for your software company, which of the following is not an acceptable question to ask during the selection process? Select one: Why do you want to work here? Have you ever applied for a job with our company before and been turned down? Do you have any children? Do you understand that this company has a no smoking policy?
Do you have any children?
Which of the following pair of employee type and HR system is most accurate? Select one: A. Job-based and compliance-based system B. Contract worker and collaborative-based system C. Core employee and productivity-based system D. Contract worker and alliance partnership E. Job-based and productivity-based system
E. Job-based and productivity-based system
Employee selection is part of which primary HR activity? Select one: Work design Managing employee competencies Managing employee attitudes and behaviors Employee contributions
Managing employee competencies
Chaim wants to test applicants for the following characteristics: willingness to work in a team, flexibility, and conscientiousness. He will need to use which type of selection method to assess these traits? Select one: Skills interview Personality inventory Intelligence test Honest test
Personality inventory
Asking applicants to respond to a question such as "Tell me about a time when you had to handle conflict at work" is an example of a ______ interview question. Select one: a. restricted b. behavioral c. situational d. panel
b. behavioral
The purpose of using an initial screening of applicants is to Select one: provide feedback to applicants about their chances of getting the job. decide which candidates should receive further consideration. eliminate the candidates who don't fit the gender requirements. conduct background checks before interviewing candidates.
decide which candidates should receive further consideration.
Person-organization fit is about Select one: making sure the applicant and the organization are both about the same age. a good fit between both the job requirements and the organizational culture. making sure the values and beliefs of the organization match those of the job applicant. a good fit between the job requirements and the applicant's PCN.
making sure the values and beliefs of the organization match those of the job applicant.
