MGMT 44430 Final Exam

If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________. Select one: A. violating the WARN Act B. fraudulent recruitment C. negligent hiring D. negligent referral

Fraudulent recruitment

A socialization program that requires new hires to "pass" different stages of socialization or be removed from the organization is a ________. Select one: A. variable program B. collective program C. one-time program D. tournament program

Tournament Program

To be enforceable, any contract that cannot be performed or fulfilled within ________ must be in writing under the statute of frauds. Select one: A. eighteen months B. twenty-four months C. six months D. twelve months

Twelve months

Companies generally try to minimize turnover that is ________. Select one: A. unavoidable, voluntary, and functional B. dysfunctional and involuntary C. voluntary and functional D. voluntary, dysfunctional, and avoidable

Voluntary, Dysfunctional, and Avoidable

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________. Select one: A. unequal weighting B. unit weighting C. normative weighting D. contingent weighting

unit weighting

Working from 6 a.m. to 2 p.m. is an example of ________. Select one: A. homesourcing B. flextime C. telecommuting D. job sharing

Flextime

________ is used to document a new hire's identity verification and employment eligibility. Select one: A. Form WD-40 B. A disclaimer C. Form I-9 D. Form W-2

Form I-9

Exit interviews should be used to ________. Select one: A. find out which rivals are poaching talent from the firm B. identify ways in which the company could improve employee retention C. create optimal turnover D. inform ex-employees of their shortcomings

Identify ways in which the company could improve employee retention

Holding managers accountable for turnover of the employees under them is an effective retention strategy because ________. Select one: A. employees cannot complain about miscommunication B. employees have most grievances about their supervisors C. managers become stressed about being laid-off D. managers know which employees to retain

Managers know which employers to retain

Backing out of an employment contract after the job offer is accepted is called ________. Select one: A. reneging B. rejection C. prima facie evidence D. renegotiating

Reneging

A nonsolicitation agreement is a type of ________. Select one: A. common contract B. severance package C. compensation package D. restrictive covenant

Restrictive covenant

________ covers the payment of overtime to eligible employees. Select one: A. The Uniform Guidelines on Employee Selection Procedures B. The Family and Medical Leave Act C. The Fair Labor Standards Act D. Title VII of the Civil Rights Act

The Fair Labor Standards Act

________ is(are) used to re-energize employees and give them the opportunity to develop skills and pursue other interests via workshops, formal classes, or travel. Select one: A. Sabbaticals B. Peer reviews C. Skills assessment D. Job rotation

Sabbaticals

Unions usually negotiate for promotions to be based on ______. Select one: A. favoritism B. performance C. potential for performance in the next level job D. seniority

Seniority

________ has been found to enhance new hires' loyalty and reduce their turnover. Select one: A. Socializing new employees as a group B. Disjunctive socialization C. Informal socialization methods D. Using random socialization methods

Socializing new employees as a group

When different assessments are made using different scales, before they can be combined, the raw scores must be ________. Select one: A. standardized B. normalized C. unit weighted D. rationally weighted

Standardized

"All men are strong" is an example of which type of bias? Select one: A. prejudice B. stereotyping C. like-me bias D. ignorance

Stereotyping

Comparing the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position is an example of a ________. Select one: A. bona fide occupational qualification B. stock statistic C. concentration statistic D. flow statistic

Stock Statistic

The ongoing process of systematically identifying, assessing and developing organizational leadership to enhance performance is ________. Select one: A. business planning B. replacement planning C. development training D. succession management

Succession Management

A finalist should be given at least ________ to consider a job offer. Select one: A. 48 hours B. 24 hours C. 1 week D. 2 weeks

48 hours

Expatriate success is NOT related to ________. Select one: A. a low tolerance for ambiguity B. cultural agility C. emotional stability D. understanding the firm's business practices

A low tolerance for ambiguity

When data that reflects previous hiring biases is used in an algorithm to make future hiring decisions _______ has occurred. Select one: A. disparate treatment B. motivated blindness C. algorithmic bias D. rationalizing

Algorithmic Bias

Which of the following is true for employment contracts? Select one: A. An implicit contract is not specified in a written or verbal contract. B. To be enforceable, an employment contract must be in writing. C. An oral contract is implicit, while a written contract is explicit. D. They give employees the upper hand in the employment relationship.

An implicit contract is not specified in a written or verbal contract

The first stage of the socialization process is ________. Select one: A. encounter B. expectation C. anticipatory D. settling in

Anticipatory

The continuous process of career-oriented self-assessment and goal setting is ________ Select one: A. clinical assessment B. career planning C. succession management D. multi-source assessment

Career Planning

A BFOQ is a(n) ________. Select one: A. analysis of a firm's competitive advantage B. characteristic that is essential to the performance of a specific job C. exception to employment-at-will relationship D. requirement for establishing a case of discrimination

Characteristic that is essential to the performance of a specific job

A(n) ________ only employs people who are already union members. Select one: A. open shop B. closed shop C. agency shop D. union shop

Closed shop

The bargained-for exchange between the contract parties is known as ________. Select one: A. co-optation B. compensation C. consideration D. confirmation

Consideration

Managers should be rewarded for _______. Select one: A. having the lowest cost per hire in the firm B. having zero employee turnover in a year C. the number of interviews they conduct when hiring D. developing promotable talent

Developing promotable talent

The ______ ethical approach uses the standard "do unto others as you would have done unto you" to determine if an action is ethical. Select one: A. cultural relativism B. duty ethics C. fairness D. consequentialist

Duty ethics

The OFCCP __________. Select one: A. will only investigate an employer if an employee reports a possible violation B. is the only government agency that has the authority to impose quotas C. enforces EEO programs that apply to federal contractors and subcontractors D. enforces Title VII of the Civil Rights Act of 1964

Enforces EEO programs that apply to federal contractors and subcontractors

________ are the two primary legal factors that influence job offer content. Select one: A. Applicant quality and affirmative action goals B. The UGESP and equal employment opportunity C. Equal employment opportunity and affirmative action goals D. The UGESP and affirmative action goals

Equal employment opportunity and affirmative action goals

If an employer sends a finalist a job offer letter this is a(n) ________ employment contract. Select one: A. explicit B. nonnegotiable C. implicit D. invalid

Explicit

If 33 percent of Hispanics are hired, 42 percent of whites are hired, and 50 percent of blacks are hired, disparate impact has occurred against ________. Select one: A. None of the groups B. Hispanics and whites C. Hispanics D. whites

Hispanics

One of the best ways to create positive relationships with ex-employees is to ________. Select one: A. make them feel appreciated as they leave B. ask them to sign a release in exchange for severance pay C. give them a termination bonus D. offer them an exit interview

Make them feel appreciated as they leave

Which of the following, if true, would make a firm keep cut scores low? Select one: A. The company wants to maintain its competitive advantages. B. The company is following a cost-leadership strategy. C. The company is following an innovation strategy. D. The company wants to hire top talent in the field.

The company is following a cost-leadership strategy

________ is NOT an example of a good succession planning metric. Select one: A. The percent of critical jobs without a successor B. The percent of entry-level jobs without a successor C. The average time successors have been ready without being promoted D. The percent of identified successor candidates ready for promotion

The percent of entry-level jobs without a successor

The value of the nine-box matrix depends most heavily on ________. Select one: A. the number of people being assessed B. the quality of the assessment methodology C. the length of time it covers D. the motivation of the employee being rated

The quality of the assessment methodology

Which of the following is a limitation of using supervisors in performance reviews? Select one: A. They may be unfamiliar with the employee's job performance. B. They may focus on interpersonal behaviors rather than outcomes. C. They may be less able to see the employee's task and interpersonal behaviors. D. They may be unfamiliar with the employee's job requirements.

They may be less able to see the employee's task and interpersonal behaviors

Moving employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs is ________. Select one: A. mobility barriers B. golden handcuffs C. workforce redeployment D. socialization

Workforce Redeployment

A company cannot know what training to offer employees unless it ________. Select one: A. reaches a minimum of 100 employees B. assesses their strengths and weaknesses C. emulates its competitors' policies and programs D. stops internal recruiting completely

Assesses their strengths and weaknesses

Having administrative assistant job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of a(n) ________. Select one: A. structured interview B. job knowledge test C. assessment center D. clinical assessment

Assessment Center

________ is when departing employees are not replaced with new hires. Select one: A. A layoff B. A hiring freeze C. Phased retirement D. Attrition

Attrition

Using high cut scores ________. Select one: A. is more appropriate for firms focusing on filling vacancies in the short-term B. can reduce adverse impact to a minimum in every case C. increase the number of false-negative hiring outcomes D. is inappropriate for firms with a talent strategy of hiring only the best

Increase the number of false-negative hiring outcomes

External customers are often best for evaluating an employee's ________ Select one: A. completion of job requirements B. job performance C. interpersonal behaviors D. teamwork skills

Interpersonal Behaviors

A layoff is an example of which type of turnover? Select one: A. avoidable B. involuntary C. dysfunctional D. voluntary

Involuntary

Which of the following is true of voluntary turnover? Select one: A. It occurs especially if employees' job duties are well-defined. B. It can be reduced by giving new hires a realistic job preview. C. It reduces when the economy is good and vice versa. D. It has been proven that average performers are most likely to quit.

It can be reduced by giving new hires a realistic job preview

Which of the following is true of a competitive job offer? Select one: A. It may or may not allow for further negotiations B. It is most likely to entice top finalists to accept the offer C. It is the best and final offer extended to the candidate D. It offers a total rewards package higher than competitors

It may or may not allow for further negotiations

What is optimal turnover? Select one: A. It produces lowest level of long-term productivity. B. It produces the highest level of long-term business improvement. C. It sees any employee turnover as a loss for the company. D. It is the lowest turnover that a firm can achieve.

It produces the highest level of long-term business improvement

When all interested employees can apply for an open position, this is an example of _______. Select one: A. external sourcing B. job posting C. a contingent assessment D. job slotting

Job Posting

Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________. Select one: A. training B. job sharing C. transferring D. mentoring

Mentoring

Title VII of the Civil Rights Act of 1964 prohibits employment discrimination based on _____. Select one: A. age B. military veterans C. national origin D. disability

National Origin

When a competing hospital calls for an employee recommendation, a hospital manager fails to disclose negative information about a previous employee who was discharged for improper and reckless behavior toward a patient. This could be an example of ________. Select one: A. violating the WARN Act B. fraudulent recruitment C. negligent hiring D. negligent referral

Negligent Referral

________ will always be the best fit for a promotion. Select one: A. The most intelligent employee B. The most senior employee C. The employee with the most coworker support D. No particular type of employee

No particular type of employee

Processing a new employee's employment-related paperwork, acquiring necessary keys and identification cards, and establishing an e-mail account for them is part of ________. Select one: A. onboarding B. attrition C. socialization D. training

Onboarding

Which of the following is true of a "closed shop"? Select one: A. Only union workers are employed. B. Employees must give up union membership once employed. C. Employers encourage unions to form. D. Employees need not remain union members after they are hired.

Only union workers are employed

Which of the following, if implemented, would reduce the number of less productive workers in a firm? Select one: A. competency-based downsizing B. performance-based downsizing C. business-based downsizing D. across the board downsizing

Performance-Based Downsizing

Affirmative action means ________. Select one: A. proactive plans to ensure nondiscriminatory results in employment practices B. employers must meet quotas to ensure employee diversity C. employment practices are designed and used in a "facially neutral" manner D. protection for employees against retaliatory discharge

Proactive plans to ensure nondiscriminatory results in employment practices

Asking a group of hiring managers to assign weights to each assessment being used to hire their subordinates to determine an overall assessment score is an example of the ________ approach to combining assessment scores. Select one: A. statistical weighting B. unit weighting C. contingent weighting D. rational weighting

Rational weighting