mgmt

Which of the following is an issue with personality testing in a selection context?

Test takers may not describe themselves accurately (faking) or try to "guess" the answer

Which act states that employers may face claims in situations where a discriminatory decision was made many years earlier but the effect (lower pay) continues into the more current period?

The Lilly Ledbetter Fair Pay Act

Both internal and external factors influence the pay mix, or the compensation package. Which of the following is an example of an external factor that influences the compensation package?

The current unemployment rate is very high, so organizations currently hiring can make offers below the market rate.

Your manager has asked you to come up with experience-based interview questions for a new position opening in your department. Which of the following options represents an experience-based interview question you might add to your list of suggestions?

Think about an instance when you had to motivate an employee to perform a task that he or she disliked but that you needed to have done. How did you handle that situation?

Organizations usually develop a market pay policy line based on the key jobs for which there are both ________ and market pay survey data available.

job evaluation

It is time for annual performance evaluations. Amber, the marketing manager, rates Jade much higher than her other employees because Jade, like Amber, is from the Bahamas. This is an example of the...

similar to me

Which of the following appraisal sources is the best for evaluating leadership effectiveness?

subordinates

Compensable factors are employees' job characteristics that ...

the company is willing to pay for

Mary Cohn, director of the board at Super Mega Corp, is preparing to make an offer a candidate for the CEO position. Mary should make sure that executive pay is linked to performance by using stock options as a form of incentive pay. The primary reason for doing so is...

to provide an incentive to pursue both short-term and long-term performance goals

____________ is a selection method that has high validity and high reliability because it is highly job-related and is consistent across applicants and across time but has low generalizability because it is so job-specific. Despite its strengths, this method is expensive to create and so utility can also sometimes be negatively impacted.

work sample

In skill-based pay systems, employees are compensated primarily based on...

Employees' competency acquisition

Dmitri is a high school teacher. Recently, it was time for his annual performance evaluation. He received performance ratings from the other teachers at his school, the principal of his school, and his students. This is an example of...

360 degree feedback

Using the ____________ approach to performance, management focuses on the extent to which employees possess certain characteristics or traits that the firm has identified as necessary for achieving strategic competitive advantage.

Attributes

Rollerbeam Inc., a provider of engineering services, is looking to hire several maintenance engineers. Rollerbeam's HR department checks with the company's engineering department to confirm that the scenarios mentioned in the test are plausible real-world scenarios that maintenance engineers might face. Which of the following types of validation is Rollerbeam's HR team performing?

Content

If there is a substantial correlation between test scores and job performance scores, ___________ validity has been established.

Criterion-related

Which of the following is a criticism of traditional merit pay programs?

Employees are encouraged to focus on personal gains rather than what is good for the organization, and a focus on merit pay discourages teamwork

The Fair Labor Standards Act of 1938...

Established a minimum wage and an overtime pay rate.

A job performance measure is said to be contaminated when it...

Evaluates irrelevant aspects of job performance

Many supervisors receive the same salary regardless of the number of hours worked or the quality of the work performed. According to the FLSA, these supervisors would be referred to as...

Exempt

When employees underperform, it may be because they lack ability, because they lack motivation, or because they lack both. There are different ways of managing employee performance depending on what the specific issue is. What is the best way to manage performance for someone who has a lack of ability but high motivation (i.e., misdirected effort)?

Focus on training, provide frequent performance feedback, focus on goal setting, or restructure the employee's job assignment

A(n) ________ program targets group performance (e.g., department or plant performance) within an organization and does not become part of the employee's base salary.

Gainsharing

Delicia is a manager who wants to improve her performance feedback giving skills. Which of the following would you suggest to Delicia?

Give your employees feedback frequently, encourage employees to participate, and focus on solving problems while minimizing criticism.

E. L. Thorndike's Law of Effect states that a response followed by a reward is more likely to recur in the future. What is the implication for compensation management?

High employee performance followed by a monetary reward will make future high performance likely

Which of the following is true of the pay grade approach to developing a pay structure?

It permits greater flexibility in moving employees from job to job.

Herb wants all of his team members to receive a raise, so he gives them all a high rating. Which of the following errors is he falling prey to?

Leniency

In the ________ dimension, employees base their fairness assessments on the processes that were used to decide the amount of compensation.

Procedural

________ attempts to emphasize the multidimensional nature of performance and thoroughly familiarize the raters with the actual content of various performance dimensions.

Rater accuracy training

EOS uses a forced distribution approach for their employees, which means that a certain percentage of employees must be placed in predetermined categories (i.e., only 10% are excellent, 10% are above average, 60% are average, 10% are below average, and 10% are unsatisfactory). Which of the following statements is true regarding this approach?

This approach is relatively easy to develop and use and can reduce several biases such as leniency central tendency, and strictness. However, it is less likely to be accepted by employees and can be problematic in cases where there are not clear "stars" or "bad apples."

Minh is revamping the performance appraisal process at his company and wants to make sure the new performance appraisal can withstand legal scrutiny. Which of the following should Minh do?

Train raters, allow for appeals, use multiple raters

Which of the following describes the administrative purpose of performance management?

Uses performance appraisal to make decisions such as pay raises, promotions, retention-termination, layoffs, and recognition of individual performance.

The degree to which the information provided by selection methods enhances the bottom-line effectiveness of the organization is known as the selection method's...

Utility

Which performance management evaluation criterion reflects the extent to which a performance measure assesses all of the relevant - and only the relevant - aspects of performance?

Validity

You just started working in Human Resources at a company with high turnover, and you have been tasked with improving the interview process. Which of the following recommendations would you make to your team? Make sure to choose the best answer.

We should develop a situational interview with experience-based questions, making sure the interview is structured, standardized, and focuses on KSAOs that are observable and job-related.

External equity pay comparisons focus on...

What employees in other organizations are paid for doing the same general job

According to our chapters on Performance Management, rewards can fail for many reasons. Which of the following is a reason why awards may fail?

a lag on preformance and award, too much emphisis on monatary, polocies and practices are misalingned

The Board of Directors (i.e. the principal) just hired a new CEO (i.e. the agent) and wants to ensure that agency costs are reduced. Which of the following should the Board of Directors do?

align the CEO's intrest with their own

Which of the following is considered part of an employee's compensation package?

base pay, health insurance, vacation

Which of the following is recommended for improving the utility of the selection interview?

be able to rate applicants, interview should be structered

Melissa is tasked with ensuring her organization has external pay equity and wants to compare her organization's compensation practices against those of the competition. This is called...

benchmarking

_____________ is the collapse of many traditional salary grades into a few wide salary bands. For instance, instead of having a structure with Engineer 1, Engineer 2, and Senior Engineer, a company might collapse Engineer 1 and 2 into the same job band.

brodbanding

Star Inc., an accounting firm, has come up with a new technical test to assess the knowledge of interviewees. To assess the validity of the test, it requests that its present employees take the test and match it with their performance in the organization. Which of the following types of validation has Star Inc. used to test the validity of its new technical test?

concurrent

Professor Barnes learns that faculty members in another college with the same degree, years of teaching experience, and publication record are making significantly more money than he is. He considers this unfair. He is reacting to ________ justice.

distributive

Rachel has been asked to conduct an administrative procedure to measure internal job worth. She determines the compensable factors for each job, deciding how many levels are appropriate for each, then assigns points to the levels of compensable factors. Then, she rates the job based on these factors and groups the jobs into different job grades. This procedure is referred to as...

job evaluation

Sofia has been putting in a lot of overtime and performs well. Her supervisor keeps telling her that she will be rewarded. To date, Sofia has seen no change in her status or pay. This reflects a _____

low instrumentality.

Donald is on the production line for Medical Services Inc. He has been there for five years and has won Employee of the Month more than anyone else. Juan, his coworker, who has only been at Medical Services three years and hasn't even been nominated for Employee of the Month, just received a promotion. Donald perceives a...

negative inequity.

Raul runs into heavy traffic every day while driving to work. Yesterday, he left home earlier than usual and did not run into heavy traffic. Again, today, he left earlier and avoided heavy traffic. His behavior of leaving earlier enabled him to avoid heavy traffic and reach the office on time. In which of the following processes did Raul engage?

negative reinforencememt

Which of the following statements about outcome-oriented or behavior-oriented contracts is true?

outcome-oriented contracts require a compensating wage differential

The general function of the job of Human Resource Manager is to ___________

plan, direct, and coordinate human resource management activities of an organization and maintain functions such as employee compensation, recruitment, etc.

Jason's team recently did a great job on their project, and Jason offered each of his team members a lot of praise for their hard work. This is an example of _______________.

positive reinforcement