MGMT chp 12 and 15

The promotion of women and minorities proportionate to how many apply for managerial jobs is most similar to ____.

Affirmative action is purposeful steps taken by an organization to create employment opportunities for minorities and women. The proportionate promotion of these two groups is essentially an affirmative action approach.

Jergen Lindegaart is the chief executive of SAS Scandinavian Airlines. When he explained to stockholders why SAS was withdrawing from a joint venture with another company, he was engaged in ____.

Encoding is putting a message into a verbal form that can be recognized and understood by receiver(s).

Activity-based diversity training teaches employees the practical skills they need for managing a diverse work force, skills such as flexibility and adaptability, negotiation, problem solving, and conflict resolution.

False Skills-based diversity training teaches employees the practical skills they need for managing a diverse work force, skills such as flexibility and adaptability, negotiation, problem solving, and conflict resolution.

A family restaurant based in the English speaking providence of Ontario, was planning on opening a catering business in the French-speaking areas of Canada, This restaurant would need employees with which of the following dimensions of personality? empathy credibility openness to experience extraversion conscientiousness

Openness to experience is the degree to which someone is curious, broad-minded, and open to new experiences.

____ is the relatively stable set of behaviors, attitudes, and emotions displayed over time that makes people different from each other.

Personality

Due to perceptual filters, people exposed to the same information will often disagree about what they saw or heard.

True

The steps in the perceptual process in order are ____.

attention, organization, interpretation, retention

Which of the following is one of the Big Five personality dimensions?

emotional stability

Diversity helps companies grow by ____.

improving marketplace understanding

In the perceptual process, ____ is the process of attaching meaning to new knowledge.

interpretation