MGMT Prac Exam

FetchMe Robotics develops mobile robots for industrial environments. FetchMe desires to improve workers' intrinsic motivation and, as a result, is redesigning all work following the job characteristics model. In doing so, jobs are being redesigned to have higher levels of task significance, autonomy, and feedback from the process of developing the robots. The success of this redesign effort at FetchMe is likely to be contingent on the extent to which FetchMe workers have: A) High levels of gro

A) High levels of growth need strength

The manager asks associates for volunteers to stay late to finish a project. Anita considers the likely outcomes of doing so. For example, she would gain favor with the manager, she might receive a pay increase, and she could be given responsibility in the department. She concludes that staying late would lead to these things. Anita is gauging which of the following? A) Instrumentality B) Importance C) Expectancy D) Valence

A) Instrumentality

The tradition of carved pumpkins with ghoulish (scary) faces illuminated with candles was brought to America by _______ immigrants who had previously carved turnips and potatoes in their homeland at Halloween time. A) Irish B) Italian C) German D)None of the above, Native American Indians, the Iroquois started the pumpkin carving tradition.

A) Irish

According to Herzberg's theory of motivation, a hygiene factor (such as salary) can lead to: A) Job dissatisfaction when it is not perceived to be at a desirable level B) Job satisfaction when it is perceived to be at a desirable level C) No satisfaction when it is not perceived to be at a desirable level D) All the above are possible outcomes according to Herzberg's theory

A) Job dissatisfaction when it is not perceived to be at a desirable level

Jeremy, who has a history of short-term employment, misses work for several days.He returns to work with no explanation, and his performance is frequently below standard. When his manager tells him that he is fired, he responds, "That's just what I expected. Why can't I have some good luck for a change?" This is an example of: A) external locus of control B) high self-monitoring C) low approval motivation D) low achievement motivation E) internal locus of control

A) external locus of control *c is low seeking of approval *d is fear of failure/ low motivation

A company is offering tickets to a Lady Gaga concert as an incentive in a company contest. Most of the company's workforce is close to retirement age, and does not put a lot of effort in to the contest. The failure of this incentive is likely a motivational error that relates primarily to: A) goal setting B) instrumentality C) valence D) procedural justice

A) goal setting

A classmate of yours is always trying to be everything to everybody. That is, this person is always adapting their behavior or what they say depending on who is involved in the conversation. This person would be considered: A) An extrovert B) A high self-monitor C)An introvert D) A low self-monitor E) A self-assertive individual

B) A high self-monitor *low is opposite

According to equity theory, which of the following is true? A) People have a higher tolerance for negative inequity (a situation that doesn't favor them) than they do for positive (a situation which favors them) inequity. B) Asking for a raise is one way an individual can increase his or her outcomes in the exchange process. C) Taking longer breaks at work is one way an individual can increase his or her inputs in the exchange process.

B) Asking for a raise is one way an individual can increase his or her outcomes in the exchange process

Over his term as CEO of Harman International Industries, Dinesh Paliwal was recognized as a person who demonstrated considerable initiative in acquiring knowledge of Harman's international operations, learning as much as he could about the national cultural contexts of the countries that Harman operated in, and adeptly modifying local Harman operations depending on situational demands such as changes in a country's labor laws. Dinesh would be characterized as someone who is high with respect

B) Conscientiousness

The ______ is an attempt to develop an empirically based theory to describe, understand, and predict the impact of specific cultural variables on leadership and organizational processes and the effectiveness of these processes. A) Hofstede Study B) GLOBE Project C) HallProxemicsStudy D) IBM Cross-Cultural Management Study

B) GLOBE Project

As discussed in class, Judge's research on leadership effectiveness indicates that: A) Personality is more important than intelligence when selecting leaders from within a company B) Openness to experience, in comparison to other personality characteristics, is most positively related to leadership effectiveness. C) Emotional intelligence is more important than Extraversion when selecting leaders from within a company.

B) Openness to experience, in comparison to other personality

As part of its goal setting practices, Company A's managers set specific, difficult goalsbut do not provide regular feedback to workers concerning their progress toward goal accomplishment. For its goal setting practices, Company B asks its managers to set specific, difficult goals and provide regular feedback to workers on their progress toward goal accomplishment. For the same type of work, we should expect: A) Workers in Company A to outperform workers in Company B. B) Workers in Company B

B) Workers in Company B to outperform workers in Company A. ?

After a series of studies, the Ohio State researchers concluded there were two independent dimensions of leader behavior: __________ and __________. A) dominance; guidance B) consideration; initiating structure C) concern for employees; concern for customers D) authoritarian; democratic

B) consideration; initiating structure

Based on the job characteristics model, which of the following may account for a worker's low intrinsic motivation or low general job satisfaction? A) the extent to which the job pays a decent wage B) the extent to which the job requires the worker to use different skills and abilities C) the extent to which the job satisfies a lower level need such as safety D) the extent to which effort on the job will lead to performance E) the extent to which the worker has job security

B) the extent to which the job requires the worker to use different skills and abilities

A takeaway from research on Behavioral Styles Theories of Leadership is: A) There is a "one best style," indicated by leader who focuses at a high level on people and work B) Leadership style is a trait which cannot be modified through an intervention such as a training program C) It is important to understand how "frequently" and how "effectively" leaders exhibit various behaviors D) Proactive personality is the best predictor of a leader's style

C) It is important to understand how "frequently" and how "effectively" leaders exhibit various behaviors

As a corporation, the Pavilion Cosmetics Company allows workers to change their job descriptions to better align work with personal desires (e.g., by reducing the scope of the job to achieve better work-life balance or one's career goals). This practice at Pavilion Cosmetics is referred to as: A) Job rotation B) Job enlargement C) Job crafting D) Job evaluation

C) Job crafting

Which of the following is least likely to contribute to your self-efficacy or belief that you can contribute at a high level to your team's upcoming write-up of the "Mitch Landrieu" case: A) Your prior experience in group work B) Supportive persuasion from group members that you can do a good job C) Several group members who act like a "couch potatoes"and leave most of the work to you D) Staying physically healthy during the time that you need to complete the work

C) Several group members who act like a "couch potatoes"and leave most of the work to you

Jason is a leader who responds to the interests of followers only if they are performing satisfactorily. In doing so, he has tried to make it very clear what rewards are associated with different levels of performance. Jason's leadership exemplifies a: A) Transformational leader B) Authentic leader C) Transactional leader D) Abusive Leader

C) Transactional leader

Job performance itself is directly determined by a combination of: A) personality and ability B) self-efficacy and skill C) ability, skill, and effort D) personality, skill, and effort

C) ability, skill, and effort

According to Alderfer's ERG theory A) needs are related to each other in a rigid, stair-step hierarchy B) only one need can be activated at a time C) frustration of higher-order needs can influence the desire for lower-order needs D) energy needs are the lowest level need E) relatedness needs are the highest-level need

C) frustration of higher-order needs can influence the desire for lower-order needs

Zengo Corporation employs management consultants who are occasionally askedto move across European countries to properly staff acquired projects. These moves are often between its six divisions, which are located in 5 different European countries. In an effort to select employees who are more able to adapt to such changes, Zengo should focus on testing job applicants for: A) extraversion B) agreeableness C) openness-to-experience D) locus of control

C) openness-to-experience

Kimberly is a task-motivated leader. According to Fiedler's leadership theory, Kimberly would not be effective under which conditions? A) Conditions of high control B) Conditions of low control C) Conditions of achievement-orientation D) Conditions of moderate control

D) Conditions of moderate control

The in-class discussion of the Great Bear Wilderness aviation disaster (where two workers ultimately survived) illustrated how ________ developed for different courses of action. A) Self-monitoring B) Self-esteem C) Self-efficacy D) Declarative knowledge (knowing what to do) E) Procedural knowledge (knowing how to do it)

D) Declarative knowledge (knowing what to do) ?

Landscaping, Inc. redesigned landscape architects' jobs by having workers carry out more tasks of approximately equal complexity. The job redesign approach taken by Landscaping, Inc. is referred to as: A) Job crafting B) Job enrichment C) Job rotation D) Job enlargement E) Job analysis

D) Job enlargement *a is employees changing their own jobs *b is enhancing responsibility *c is moving employees

The degree to which an individual is trusting, good natured and sensitive is referred to as __________ . A) openness-to-experience. B) conscientiousness. C) extraversion. D) agreeableness. E) emotional stability (neuroticism).

D) agreeableness

When reacting to perceived inequity (unfair treatment relative to a co-worker), an employee may: A) Compare oneself to someone who is worse off. B) Change one's thinking to believe that the referent actually is more skilled than previously thought. C) Deliberately put forth less effort at work. D) Only A and C are actions that may assist in balancing a perceived inequity. E) A, B, and C are all possible actions that may assist in balancing a perceived inequity.

E) A, B, and C are all possible actions that may assist in balancing a perceived inequity

Which of the following is behavior that is NOT characteristic of transformational leaders? A) motivating followers to do more than they are expected to achieve B) displaying charisma C) intellectually stimulating their subordinates D) providing individual consideration of subordinates E) displaying active management-by-exception behavior (i.e., noticing and admonishing any worker mistake)

E) displaying active management-by-exception behavior (i.e., noticing and admonishing any worker mistake)

Companies that screen job applicants for intelligence have lower performance than those that screen for values.

False

Integrity tests do not work well in practice because so many people lie on them.

False

On average, conscientiousness is a better predictor of employee performance than intelligence.

False

The GLOBE (Global Leadership and Organizational Behavior Effectiveness) Study indicated that the ideal characteristics of a leader did not vary across cultural clusters. (T/F)

False

The interactive exercise The Hunt for T-Rex emphasized the concept of a transformational approach to leadership.

False

LMX as a theory focuses on relationships between co-workers who work at the same level.

False *btwn leaders and followers

Blake & Mouton's Managerial Grid assumes that the most effective leaders are those who score high on concern for production and moderate on concern for people.

False *high on both

The Wonderlic is a measure of the Big 5 personality characteristics.

False *its on general mental ability

The more difficult the goal, the higher performance will always be.

False *not always

For the in-class Job Diagnostic Survey exercise, the MPS (motivating potential score) represented the overall potential of the job/work to foster internal or intrinsic motivation.

False *only intrinsic

Interactional justice is the degree to which fair decision-making procedures are used to arrive at a decision.

False *thats procedural justice *interactional justice is degree to which ppl are treated w respect

Effective leaders tend to have high emotional intelligence (EQ) and extraversion.

True

Organizational citizenship behavior refers to voluntary behaviors that help others.

True

Self-efficacy is a person's belief about his or her chances of successfully accomplishing a specific task.

True

The in-class exercise H&B Electronics illustrated how both content and process issues affect the motivation of workers.

True

The original Hofstede Study of 116,000 IBM employees from 53 countries found that cultural dimensions (e.g., power distance, individualism-collectivism) were related to the effectiveness of management behavior.

True

If a worker perceives her leader-member exchange to be high, then this personviews her relationship with her supervisor as one of mutual affection and professional respect.

True *higher = more respect

Theory X is a theory of human nature which assumes that employees will avoid expending energy on work whenever possible.

True *theory Y is opposite